Tires Plus

I really hate writing bad reviews but this place has been a real bummer on both of my experiences, and I hope I can save a few other people some time and effort in dealing with them.
I came by a few weeks ago because I had a battery that was going bad, and they are close to the house. I thought I’d see what the price was on a battery before driving the extra few miles to an autozone at the beach. They took a long time to help, and when they finally did they wouldn’t give me a quote before taking all of my information. Company policy, I get it, but it was still a waste of time.
Last week I came by for an oil change. It’s walkable to my gym, so I thought I’d drop it off and walk over to the gym. They said they could change the oil in an hour — no problem. An oil change takes about 15 minutes after all. When I got out of the gym an hour and 15 minutes later I called to check in and see if they were done. They said it got busy but my car was going up on the lift and should be done in a few minutes. I figured I’d go to dinner and give them some more time.
Fast forward 45 minutes when I walk in the door to see my car just being raised on the lift. They then took their sweet time on an oil change. Two and a half hours for an oil change, and they lied to me about having it on the lift in the first place. I just felt robbed of my afternoon for no reason.
+1 star for actually changing my oil at least.

After initially having a poor experience at this Tires Plus store, I wanted to update my review. Tires plus has exceeded our expectations. Robert and Joe were more than helpful on the phone and wanted to do what was needed for my college age daughter to feel safe in her car. The service was speedy and they went beyond what was expected considering this was her first visit. They were friendly to my daughter and made everything right. Thank you Tires Plus for treating her well. I now feel comfortable sending her back to you for car and tire service.

I have been here a few times for tire rotations. The staff is super nice and honestly try to talk to you like you are not an idiot which is a nice change of pace. I’m very hesitant to take my vehicle anywhere but the dealer for any work because of horrifying past experiences with people who really didn’t know how to work on my vehicles but this place I can at least trust with my tires. Don’t laugh, I had a tire place screw something up once and have to send my vehicle to the dealership down the street fix it!

This particular TP is new and has been open slightly less than a year. It’s managed by a guy named Mike who recently went the extra mile in helping me service my GMC pick up. Despite having $ 1500+ work done on it prior to moving to Fla from AZ (Note: my EXACT words to the dealer prior to my departure: «go through it with a fine tooth comb and fix whatever needs fixing»), the water pump and hoses broke merely 3000 miles after I arrived here. Mike noted that all of the items that were documented as «replaced» from Thoroughbred Chervolet in Mesa, AZ were not (I kept a copy of the itemized receipt) and proceeded to call the dealer in AZ on my behalf.
The AZ dealer simply wrote him off in a condescending fashion as «not being factory authorized/“How the hell would you know what we didn’t do?» and refused to admit responsibility. I subsequently called the dealer in AZ myself and you can read the outcome of that review on Unilocal!AZ as well. I’ve had new tires put on here in the past and all of my oil changes and services without any issues. At TB Chevy, they actually had neglected to put oil back in my engine once, fired the service manager and then let it go at that.
Tires Plus has been pleasant, professional and I would highly recommend them at either Atlantic Blvd. location for authorized work.