The Tire Department

This is the place!
Just came in for balance and alignment. Travis was really nice and knowledgable.

Pros: Cheap service ( Unilocal coupon $ 50 for $ 75; Check-​in on Unilocal to get $ 5 off).
Cons: Very long wait. Three hours to change four tires & replace a TPMS for one tire. TPMS sensor warning came on two days after installation, and they told me another TPMS sensor has failed and I need to replace it. I suspect they did not install the new TPMS sensor properly.
I came here to change out all four of my tires. I called in the morning to get a quick quote for the tires I wanted, and I was scheduled for an afternoon appointment at 2:30PM. Travis told me it would take about 45 minutes to an hour. Unfortunately, they were a bit more busy than they expected, and I ended up having to wait about three hours until they got everything finished. Luckily, I brought my laptop and they had free wifi, so I was able to be productive during the long wait.
Other than the wait, they were honest and didn’t try to sell me things I do not want or need. I had one broken TPMS sensor, and he told me the different options I have without trying to push any products. I researched many tires stores in the area for the tires that I wanted, and this one had the cheapest «out of the door» price out of all of them. Travis told me my purchase comes with the standard free lifetime rotation, and my tires have a 65,000 miles manufacturer warranty. They said they would also fix nail damage to the tires for free. If I run into any troubles with my warranty in the future, then I’ll update my review.
Be sure to research the tires you’re purchasing prior to coming to any tires store, so you’ll have an idea of what you’re getting. Go on the Tire Department website and look at the available tires for your vehicle and then go to
to cross reference prices and user reviews.
Update: two days after they installed the new tires, the TPMS (tire pressure sensor) warning came on and I went back to the shop. They told me that one of the tire sensors isn’t working, but it is not the new one they installed… they blamed on the possible battery failure of the sensor. I have no way to know on what tire they installed the new sensor, but i suspect that it is the new $ 60 sensor that stopped working since all sensors were working fine before. Anyway, they refuse to accept fault and told me I need to get another sensor. Disappointing.

Bought set of new tires for my Mercedes with 40,000 mile Warrenty… tires wore down to the core at 15,000 miles 8 months later. Car had perfect alignment done right after I bought tires at dealership.
Told me over phone they would prorate the Warrenty. Sales Rep Travis. Regional Sales Mgr Rob untrustworthy.
When I got to store the same sales rep said he couldn’t do anything for me and tried to sell me the same horrible tires at full price. Not only do I feel lied to I feel like I was lured back to the store under false pretenses. I generally try and support small businesses but this one I will never visit again.

Go here. They were honest with me and charged me nothing to look at my car and educate me on what was going on with my brakes. I won’t be going anywhere else from now on. Go see them if you value an honest garage.

Went in for new brakes and left with the news that I had plenty time on them! Travis told me to have them checked at my next oil change– but no need to spend on em just now. My bill was $ 0 and I even left with air in my tires! The guys are great about educating young naïve girls how cars actually work. Good honest guys with patient positive attitudes. Definitely has my future business :)

I’ve never written any reviews before but I am writing it because you should go to this place if you have any car problems! Travis was very trustable guy and I saved so much money because of him! I was told at the Nissan dealership that I need to replace the belt which would have cost me $ 180, but I did not have to replace the belt at all. I will go back to this place as long as I am in Jax!

I have a 3500 HD dually pick-​up and needed the tires rotated and balanced. I called a number of other tire stores and got various answers about doing the work. One guy at a big local store said they’d do it but really didn’t like to as it was a PIA! I really want to go there! LOL I finally took the truck to Eddie at The Tire Department on Beach Blvd. I was very impressed with the knowledge and interest displayed in earning my business. In about 80 minutes, Eddie and his crew had 6 tires rotated and Road Force balanced including remounting 4 onto new wheels. My truck is smooth as glass now. Also appreciated was the care that they took in lifting the vehicle due to a differential oil cooler. I will return in the future when my truck or other vehicles need tire service. Thanks, Eddie!

These guys are A1+! I had squeaking brakes, they checked it out, did not charge anything because they said its morning condensation that caused the squeaking — they did point out a tail light that was out — so I had it replaced! Highly recommend them! Eddie the manager is an honest man!

Super fast oil change. I watched a movie while they did it but they were too fast so I will have to rent! Keep up the good work guys! They have my business!

I am satisfied with this shop. Travis provided excellent customer service. They honor all their listed coupons. Absolutely no complaints.

Great guys, excellent service, comfortable waiting area. I will be back to get my AC serviced. I left very satisfied, highly recommend this shop!

Good group of guys! I had to get a tire replaced and it turns out one of the wheels had been damaged beyond repair. They hooked me up with one they happened to have on hand, for the cost of labor. They also gave me a set of hubcaps, as the one I had wouldn’t fit on the new wheel. They had a set lying around and we just traded them, at no cost. Great service! I’ve got some more work I need to have done in the near future, and I’ll definitely be returning!

Was looking to get my oil changed and saw Gunner Tire had a $ 50 for $ 75 deal so I thought ‘why not’. I purchased the coupon and called in to see about getting my car in that evening (I work downtown so getting to them before 6 is nearly impossible). When I called, they were very friendly and told me that it would be better to come in the following evening. When I arrived, they promptly took down my information and were very helpful with my coupon off here (there was a discrepency with the «use before» date, but they honored the deal in full). They were done in under 45 minutes and gave my vehicle a simple check up to make sure the simple things were up to par. My tires are about to be in serious need of a change and they asked if I was in the market to purchase tires. The guy ringing me up printed out three different tires (a good, better, best scenario) which was very helpful. There was also a movie running in the lobby while I waited which made the time go by a lot quicker! I will definitely use them again and recommend them to my friends!

Really great service! Nicest auto people I’ve met. Competitive pricing too!

Great service for oil changes! Nice comfy couch and good movies are always on while you wait. They also have a loyalty program.

This is the third time I’ve been there and each time I was waited on right away and was in and out within an hour. I don’t write reviews because I feel they are generally a waste of time, so you know I must be impressed to take the time to say something good about my experience. I got tires for both of my cars and rotated after 5k miles. I have a vibration and the tech was thorough in explaining the probable causes and he was correct. I had previous experiences with a ‘kingdom’ that overcharged me and did substandard work. I’ll never go to that ‘kingdom’ again, but I’ll drive the extra distance to go to Gunner.

I’m in jax on business staying at a friend’s vacation house and borrowing their car. First morning out, something is wrong on the front end of the car; A severe vibration. I would have paid anything to fix it and get going to my business meeting — and a long trek the next day. I drive by Gunner on way to my meeting so i stop in. They tell me not to worry that they will take care of the car… famous last words right? Well they did. These guys drove me to my meeting and dropped me off. They checked out the car and it was a minor problem. And believe me, they could sense I would have paid anything to get the car fixed. I had a long drive the next day. Then, they picked me up from my meeting and got me on my way. I cant say enough positive things about these guys. I wish we had honest thoughtful repair shops in CA like this. Honest, thoughtful wow. nice job. thank you