Ten Over Ten By Kim

First time using her, heard about her through groupon. Had trouble booking an appt bc she was booked out for a couple weeks ahead but other than that, everything went well.
The shop was clean, I was the only client there at that time. She was very attentive, appropriately social and did a great job with my nails! They look great and I’ll definitely recommend her

I ‘checked in’ on Unilocal last time I was in and was shocked. I read the negative reviews on here and couldn’t disagree more. As a regular client since the beginning, I have been very, very happy. Kim has great advice (not only nails but about most aspects of beauty products and techniques) and provides great service. Even while giving me the special attention I’ve come to expect, she’s also discreetly paying attention to incoming calls and texts from other clients, making sure everyone’s happy. It makes me sad to see a few Groupon ‘groupies’ giving a bad name to a good business.

I love 10 over 10 by Kim! Kim has being doing my nails for years. I prefer to use Kim’s wonderful salon because it’s small, she’s friendly, you are treated as a client not as number. You are not rushed and moved from one tech to another. She spends a lot of time with each client. Kim pays a lot of attention to detail and makes sure everything is done perfectly. Kim does only natural nails using the finest polish and lotions by Deborah Lippman. I highly recommend Kim for your mani/​peids!

If only it were possible to give a negative star I would. I called and made an appointment. Showed up at the appointed time, she was not there. I called her #, left a message. Kim called right back and said she thought I was a no show since the apt was at 3:30 not 4 so she left. Big Fat Stinking LIE. I never would’ve made an apt at 3:30 since I pick up my child at that time. My guess is that she forgot to write down the appointment and then blamed me for it. What a witch. But I’m glad I got a refund from Groupon and missed what would probably have been an even more awful experience had she actually remembered our appointment. Thank you Universe for helping me dodge this bullet.

SHE PULLED SOME DUMB EXCUSE AFTER I BOUGHT MY GROUPON.
And at first I didn’t really think to much about it but after calling a few times after to make an appointment she had other excuses. She really does suck and Groupon should kick her off there site. more like zero over ten!!!

What an awful experience. I called Kim today in order to fulfill a groupon that I purchased for her place. The groupon was for TWO mani-​pedis for $ 65. I was extremely happy with the price and was excited to be able to get myself and my friend mani-​pedis for the weekend. I called Kim and confirmed that I purchased this particular groupon for TWO mani-​pedis and she worked us into her schedule for the day. Up to this point, I was very pleased with Ten Over Ten by Kim because she seemed to be someone who wanted the business, even on short notice! Well my friend and I showed up for our time and I called her like she asked so she could open the door for us, per her instructions. When I called her, she sounded confused, almost like she forgot she spoke to me a few hours earlier. When me and my friend showed up at the door, she looked SHOCKED and immediately said, oh is it for both of you? Well OF COURSE IT WAS! The groupon specifically said for TWO MANI-​PEDIS! And that’s exactly what I said. She followed up with «Well I can only do one, that’s all I have time for.» I was shocked and SO EMBARRASSED. Especially since I brought my friend along! I couldn’t believe how utterly RUDE and DISRESPECTFUL this lady was, over something she could have easily fixed, even if it meant she did just pedicures for us. And instead of accommodating us for HER MISTAKE, she turned right around after she told me bluntly that I could call and refund the groupon. Needless to say, I do not recommend this place to anyone. I hope she figures out how to treat customers in the future.