Skymarks Nails & Spa

This is my first time at this nail salon. As soon as I walked in the receptionist greeted me with a smile. I came for a pedicure and a full set. I asked for the price and the girl at the desk gave me a price sheet with atleast 4 pedicures! I was overwhelmed. I picked the deluxe pedicure with the wax. They had bags in the tub and I asked them the reason for it and they said sanitary purposes. I was pretty pleased. My pedicure was fantastic! I didn’t want to walk after she was done. The massaging part was my favorite part! Then I was seated in for my nails and the nail tech spoke English! I’ve never been to a place where they spoke English! As she did my nails we had conversation and I fell in love with them when she was finish! I would recommend this place to everyone! The staff is friendly and I absolutely love the atmosphere! I definitely will make this place my regular!

I went in last min to get a nail fixedright before closing … I did not get the set done there but the tech at register took me & pawned me off to another which he was a little agitated. I thank him for fixing my one nail that broke but he was rude. Did not speak or say «your welcome» anything. He had an attitude the whole time & I would’ve left if i didn’t have an event to go to. Besides that the nail was uneven, shaped no where near the same as others … I will never return… I gave 2 stars bc they took me in…

The only reason I gave 1 star was because they have no option for zero stars. This place seems like it would be good but it is filthy and they do not cleanse they’re foot baths between customers. I experienced the worst pedicure not to mention an itchy foot fungus after my visit to this spa! Within an hour all between my toes and soles of my feet were burning and itching!! The wine they serve from trader joes was the best thing there. DO YOURSELF A FAVOR AND SKIP THIS PLACE! My manicure was even worse than my pedicure if you can imagine that. Stay away don’t wast your money go to Nails and beyond across the street. I will never venture from my normal salon again this place may look clean but is a filthy bacterial cesspool! Steer clear even if they give you a pedicure for free you don’t want it!

Not a great experience. Instead of having you wait until a tech is available to get you situated for your service you will sit in a pedi chair with your feet in the water. It seemed like a long time but that may have been because the hot water was on the fritz
The décor isn’t bad, it’s clean and the staff is friendly enough. There just doesn’t seem to be any process in place for how the clients are assigned, how the various levels of services are explained and there is such a chaotic vibe that it’s hard to relax and enjoy your service.

Clearly from the pictures, you can see that this place is terrible. Not only did it cost me $ 40, I confirmed with the nail tech several times the price b4 I chose what I wanted and she told me $ 30, NOT $ 40. She also drew blood clipping my cuticles with the nippers. As if it couldn’t get any worse, I repeatedly voiced what I wanted to her and she continually suggested something else or would state she couldn’t do that. Eventually ending up doing what she wanted to do, I gave up trying. I felt extremely rushed. Won’t be going back and don’t suggest visiting this salon.

So I was visiting Jacksonville & my hotel was right next door…
Decided to go in…
Let me first off stay by saying I NEVER leave ANY nail salon satisfied. So when I went in, I had a little attitude but ready to see if they would change my mind about nail salons.
So I wanted a full set and a pedicure… they started my pedicure first and immediately they start talking in their language… I don’t speak Vietnamese or whatever they speak, but I’m not dumb. I can understand body language & dirty looks then laughs. They made me feel really uncomfortable.
I asked for the Hollywood pedicure & as the lady was doing it I asked like what is this cream you’re putting on my skin… she goes with a loud tone & attitude, «exactly what you asked for»…I’m like umm I just wanna know the ingredients or the name. like I know it’s what I asked for. why are u being so defensive.
Then they started to do my nails… I tried to be as specific as possible for what designs I wanted & colors & it was like I was speaking another language… they just didn’t get it.
So I began to get frustrated & told her to just leave my nails blank then she goes Noo let me get this other lady to do them.
So the girl that did my pedicure came over to do the designs.
I have to admit I love how my nails turned out. She did a great job, but the customer service was just horrible.
So after she finishes with my nails & I’m under the uv light, she’s on her phone texting & face timing her boyfriend & starts talking shit about me right in my face.
Her boss comes & starts speaking their language to her… again don’t know what she said to her, but I know she asked her to do something because her reply was in English & she sighed & huffed & puffed & said whyyyy. Then Got up & started rubbing my neck & shoulders for one min… I said oh really. If that’s how u feel then don’t do it at all.
They were just horrible.
I wouldn’t recommend anyone to go here.
I mean quit your job if you don’t like serving people or ur just gonna start judging them by the way they look or who knows what their problem was but all those nail techs had bad attitudes
Not gonna discredit them for doing a good job on my nails but customer service, manners, & a smile goes a long way.
That’s all I gotta say about this place.
2 stars cuz my nails & toes came out okay. But service was horrible

Very satisfied, Bi did a lovely job on my daughters nails. (gel full set) we will definitely come back. They even offer you a beverage.

The nail tech I always saw left the salon. The once beautiful salon became quite dirty and unsanitary, and I experienced nail techs arguing with the owner about servicing customers when they wanted to go to lunch or within 30 minutes of closing time.
My previous review was 5*, but I have watched the quality of this salon deteriorate over the last year and I walked out of this salon before being serviced last time and never went back.