I was disappointed with public storage’s ‘move in’ pricing, but that has no bearing on my review of the location. I had just moved to JAX, and didn’t have any contacts. Paul and Cathy were awesome and friendly. Paul recommended a great mechanic with whom I still use. Every time I went to my unit, I was met with a friendly smile and conversation. Good customer service is rare!
Kathy B.
Classificação do local: 1 Santa Barbara, CA
I was very disappointed in the«bait and switch» technique used by this company. They advertise $ 1 for the first month and then pay regular price. I expected to pay tax and maybe some insurance. When I got there, I had to purchase 2 locks, insurance is required at $ 11 a month plus tax. None of this was told to me on the phone. I was told I could move in for $ 23 plus tax. The move in price ended up being $ 83. Not even close to the $ 23 I was quoted. This was total trickery.