Precision Imaging Center

Nice office. Very nice staff. However, the imaging itself or the radiologist apparently is low quality. The final report that came back was scary and indicated possible pneumonia, lymphoma or tuberculosis. This had us freaking out crying all day thinking our daughter had cancer.
Our Doctor also didn’t trust the report so they sent us to Wolfsons children’s hospital to get the exact same tests completed and the results came back as definite pneumonia and treatment on my 2 year old began immediately after we picked up her antibiotic. So my insurance company and I will have to cover 2 very expensive tests for the same thing. I will never use this place again if for nothing else piece of mind that the results are accurate the first time.
My wife was planning on going here for her mammogram but she will never come back and neither will her mother due to this experience.

THE ST. AUGUSTINE BRANCH: The words «unprofessional», «uncaring» and «arrogant» top my list of adjectives after my experience today. A week after my doctor faxed over the original MRI order, and a day after it was re-​faxed, the lack of a scheduling call to me, the patient, I was forced to call them and ask why no to appointment call had been made. «My goodness», replied the telephone appointment booker. «Well, how about today at 4pm?». I said fine, and hastily re-​arranged my schedule to accommodate the facility’s schedule. I needed this done and available for my follow-​up with my doctor next week. So, I got there right on time, under the influence of the Valium my doctor prescribed (bad claustrophobia) and sat in their waiting room for 1&½ hours as the effects of the Valium wore off. Not once did a staff member come out to explain or apologize for the maddening delay. After those 90 minutes, I returned to the front desk to inform them I was leaving and wouldn’t be back. In return, I got an arrogant, insoucient «ok, I heard you». Not an apology. Not even close. Stay clear of this group. There are many better places in town and elsewhere that are more competent and professional than this.

Way too slow! What’s the point in having an appointment. Wish they wouldn’t invest in crown molding but in their machines so they wouldn’t break down!

My first experiences with Precision Imaging were positive but, as sometimes happens with businesses, service has declined drastically.
My last xray was scheduled for 7:30 but the tech did not arrive until after 8am and spent 10 minutes complaining about having to get up so early.
Today’s appt scheduled for 8 and she arrived at 8:02.
Making progress!
Seems their X-​Ray printing was not working so I was
Handed a CD of my images. Will make it harder for my Doctor to compare a CD image vs two previous film X-​Rays. Overall, a very disappointing visit.

Dont know what happened to this place. Came in for a 230p appointment and was told they were an hour behind scheduled. Advised counter staff we were going to get a cup of coffee and was told to hurry back as 2 folks had cancelled since our checkin so it should only be 30 minutes.
It is now 4:00p and still waiting. Not sure if they changed office staff, but whoever is running their schedule should be ashamed of themselves.
Note to office manager, people’s time is valuable. And if you are backed up due to something unforseen, a phone call goes a ling way to keeping clients.

I did go to this location, but ended up getting my mammogram and ultrasound at their Saint Augustine location. I had a very pleasant experience at both places. The techs were absolutely wonderful, the place was really nice.

We got here a few minutes before Paul’s appointment and the lady at the front desk that greeted us was actually the one that would be performing Paul’s tests. Because the lady that checks you in was behind, she said she would go ahead and take Paul back for his tests and he could do his paperwork afterwards. It was nice that we didn’t have to wait and he was able to be taken back right at his appointment time. Their office waiting area is very nice and the staff is friendly.

So far, this has been the worst experience I have ever had with a medical facility and I haven’t even gotten the appointment yet. I just waited for nearly 9 minutes on hold only to be picked up and hung up on. When I went back to reception they sent back the cue behind three more callers. This place is infuriating. They sound chaotic and rather short, makes it hard when you’re going though a tough time medically. Gonna go look for another place. I’m no longer confident they’ll have things together when I need them to. They are not putting their best first impression forward, that’s for sure.

I had excellent care here and had a wonderful experience!
In just the past 6 months, I’ve had 5 MRIs, 1 MRA, 2 Mammograms, 4 Ultrasounds, 7 Cat Scans, and more x-​rays than I can count. I am divulging this information because, unfortunately, I’ve learned my way around imaging centers, and have learned more than I ever cared to learn about all these tests.
This last MRI and Cat Scan was the first time I have used Precision Imaging, so I have a lot of other places to compare it with. My orthopedist specifically sent me here because he needed contrast injected into my shoulder before the MRI and only a Radiologist can do the procedure. Because I needed the contrast, I couldn’t go just anywhere, it had to be at an imaging center with a Radiologist who worked on patients.
Now that I’ve gotten some of my recent medical history out of the way, let me get on with the review of this excellent imaging center that totally and completely deserves the full 5 stars I am giving them!
The office is lovely. It’s decorated beautifully. There are two large waiting areas in the front with plush, comfy chairs and sofas. I also loved the look of all the shabby chic furniture. I felt like I was sitting in the lobby of a fancy hotel rather than a medical facility. It was very calming and soothing. Complimentary coffee is offered and there’s a nice-​sized flatscreen in one of the waiting areas. Unfortunately, I didn’t even think to pull out my iPad to see if they offered free WiFi.
Check-​in was a breeze. Hannah helped with both check-​in and check-​out. She had a beautiful smile and was very friendly. There was the usual paperwork to fill out and of course copies were made of my ID and insurance cards. Everything went smoothly, and of course it’s always nice to deal with friendly front office staff.
I didn’t have a very long wait to go back. Maybe 10 – 15 minutes after I finished filling out my paperwork.
First I had to have a local anesthetic injected into my shoulder followed by contrast which was performed by Dr. Morosov. This was done in the room with the Cat Scan as they needed CT pics after each injection. I really liked Dr. Morosov. He explained everything he was going to do throughly before he began and made sure I understood the procedure. Lisa and Aly were the two technicians assisting him during this process. They were both just wonderful. Very kind and helpful. I suffer from anxiety and often have severe panic attacks. Just as Dr. Morosov was beginning, I started having a panic attack and they immediately got my husband when I requested him and they allowed him to stay right by my side while the doctor was performing the injections. Hubby just had to step out briefly with them each time they would do a scan. Because I was so anxious, they also allowed hubby to be in the room with me for the MRI. Dr. Morosov has an excellent bedside manner. The entire time he was talking to me in a very soothing voice telling me what a great job I was doing and telling me to just breathe. I am so grateful for the doctor and his techs handling my panic attack the way they did — exactly as they should. There have been times at other offices where it has been handled incorrectly.
Next came the MRI. Aly and Derek were the techs who performed this procedure. Once again, Aly was just wonderful and so was Derek. They got me positioned on the table and made sure I was comfortable. I was expecting the MRI to last the usual time (about 30 – 40 minutes), but it was over in only about 15 minutes. After the procedure Derek told me it’s because the machine they have is 3 times more powerful than normal MRI machines, so it takes the images much faster. He also told me it takes much more accurate images. I can’t complain about that one bit because I’m claustrophobic, so the less time I have to spend inside one of those tubes the better! Inside the tube, there were even lights above me, so I didn’t feel quite as closed in. That’s the first time I’ve ever been inside an MRI with lighting.
They were very quick getting the disc ready for me to take to my follow-​up appointment with my orthopedist. They had it ready for me just as soon as I had changed back into my regular clothes.
Everything in this office was extremely clean. The restrooms were very well maintained and were pretty large.
I highly recommend this facility for all of your medical imaging needs and I will gladly return in the future if I need any procedures they offer. Knowing me and my clumsy self, I’ll be back in no time! LOL

I had to go here for 2 MRI’s and a CAT SCAN when I fractured my arm. They were very FAST and thorough. The office is beautiful. No one wants to do these procedures, but when you have to, it’s good to go somewhere where they seem to take pride in what they do.
My hope is that I do not have to go back! :)

Fast, excellent service with a strong focus on creating a calming atmosphere
I HATE getting mammograms, but I mind it less when I go there. The lobby is full of comfy chairs and couches and feels like a resort. The waiting room has lockers for your personal items and also has comfy chairs. Like the previous reviewer I also experienced a nature program on the flatscreen tv in the waiting room. My only quibble is I was actually getting into the show when they called me for my procedure, LOL! They’re superfast and very caring, I was walking out the door within 20 minutes of my appointment time because the technician was so efficient and proficient and got all of the scans on the first try.

Excellent work… provided me with critical info and answered all of my questions… 590.00 for an MRI of the brain… paid 59.00 my co-​insurance… great price compared to the rest of the market…
The hospial would charge $ 45 000.00 (see. Whats Wrong with HealthCare)
SOOOO GLAD THAT THEY DID NOT HAVE A REALITY TV SHOW ON THE NICE FLATSCREEN TVS IN THE LOBBY !!! THEY HAD DISCOVERY CHANNEL… YOU GET EXTRA SUPER KUDOS FOR THAT… I am sooo sick of Ricky Lake type crappy tv… being forced to watch it in Doctors offices while you wait forever just KILLS ME. We did not wait at allllllll in this lobby, but would not have minded due to the beautifully educational and informative show on killer whales … hahaha Good books and magazines too…