Orkin Pest & Termite Control

We saw several termites in our home last week and immediately called Orkin. We had an inspector come to our home and he did a very sketchy inspection (peeked his head in the attic and under our house but nothing more). My husband signed a contract for a full home treatment per the first inspectors recommendation (he was clearly a salesman with little regard for our actual infestation issues). Despite my bad feeling we had the technician out to our home for the treatment this morning and when he arrived we shared our reservations about the first inspection. He did a full inspection of our home (spent 30 minutes in the attic alone) and came out with no evidence of a termite infestation. He then called his supervisor Scott Geiling to come a assist with the difference in opinion between the first inspection and his. Scott arrived and was nothing but plesant, professional and helpful. After speaking with the inspector and with us for a ful twenty minutes he told us he did not want to be un-​ethical by continuing with the full treatment as it did not appear to be needed at all. He advised us to keep an eye out and look a little further into some rotting boards on our siding and if we experienced another «swarm» to contact him personally and he would do another inspection free of charge. To be honest I cannot rememeber the last time I felt like hugging a service person for simply being honest and saving myself and my husband our hard earned money! Thank you Scott for your honesty and good customer service — I will be a customer of yours (and Orkin’s) for life!