Oldfield Cleaners

I have been using this family owned dry cleaners once a week for three years now with only one complaint that I expressed to them and they corrected. They would clip the plastic piece that connects the dry cleaning tag to my husbands work shirts showing the item had been dry cleaned and I found it was leaving a little hole on his shirts so I asked them to please clip the dry cleaning tag on the tags of the clothes themselves moving forward and they complied without hesitation. When you’re a regular customer like we are, they give you a bag with your name on it and I can’t tell you how nice it is to just roll up and hand them the bag and tell them the day I want it. I also needed a few items hemmed where my heels pulled the hem of the bottom of my pants out and they said they could take care of that. I have had a couple occasions where I needed same day service and as busy as I could see they were, they told me not to worry that they would take care of it and they definitely did. I can’t imagine going anywhere else because we have been well taken care of over the years.

This business seems to have a hard time meeting customer orders due to the high volume of laundry they do for other cleaners. They are unapologetic, offer no discounts when they are late and despite advertising same day service they can barely get a simple order completed when given TWO full days. They seem to have little regard for wasting a customer’s valuable time and when I informed them that this was happening too frequently and would not be back be were VERY disinterested and brushed me off. Beware if you chose to paronize them… while their cleaning may be acceptable the staff attitudes are not worth it.