I have been to this store many times and have always found the staff to be very pleasant. However, yesterday’s experience way truly exceptional service. When I went to cash out my 3 year old was playing peekaboo with the cashier and he was entertaining him back(some find toddlers to be annoying lol). As i was wrapping up my purchase my son discovered the donut packs at the register. He kept begging for donuts and I kept declining his request. The cashier said«come on mom they are 2 for $ 1.» Not that I wouldn’t let my son have donuts, but I told the man behind the register that he just had his birthday the day before and had enough junk for one day. The man said to hand him 2 packs of donuts, «it’s his birthday mom let me buy them.» He took out a dollar from his own pocket and handed my son the donuts. My sons eyes lit up and said thank you with a grin from ear to ear. This was such a nice gesture i couldn’t help but melt. I left and was sad I never got the mans name. You don’t find random acts of kindness much these days let alone friendly customer service. It wasn’t that I didn’t have the dollar, but this man made my day. We were strangers and he bought my son a birthday donut! Made all 3 of us smile. Thank you next time I will ask your name!!!
Allie A.
Classificação do local: 4 Jacksonville, FL
Short review today, but here it goes: 1. Super convenient Southside location. 2. Plenty of pumps! 3. The inside is large, has plenty of room. 4. Typical Gate variety of items, for anything you need in a flash. 5. Always seems to be pretty clean, and not one of those places you pull up to, then drive away because it looks scary, or has one of those horrible outside restroom setups. 6. Be forewarned! I was in a bit of a hurry at my last visit, and forgot to select the type of gas I wanted, after I swiped my card. LOL, of course it defaulted to premium.
Da Deacon H.
Classificação do local: 3 Nashville, TN
Typical gas station, not much to write about. Customer service was decent, plenty of gas pumps to accomedate that busy flow of people coming in and out, and open 24hrs.
Rebecca N.
Classificação do local: 5 Jacksonville, FL
This and all of the Gate Gas Stations are always«Top Notch» in my book. They are very safe and clean. They have good hot food, when you are on the run. I know the Owner of Gate Stores. He’s a pretty nice guy. It’s a tight operation. When I do, «Ride-a-longs» with JSO, they always stop here for a bathroom break or for a cold drink, in return makes it a safer place to be with the Police presence.
Amy S.
Classificação do local: 3 Jacksonville, FL
I can’t say I’m terribly impressed with this particular Gate. There are plenty of pumps and it’s a larger store, so those are good things. The restrooms are also clean. But the floors were sticky throughout the entire store. The coffee area was a huge mess. It was later at night, they were not busy at all, there were plenty of employees(none who were friendly), so I just couldn’t understand why the store was such a mess. When I’m in the area, I’ll continue to stop here for gas or to pick up a soda, etc. But it’s certainly not up to Gate standards, especially since they pride themselves on being«The Publix of Gas Stations.»
Mark B.
Classificação do local: 4 Jacksonville, FL
This is the first ever Star Gate built. It was a fun store with it’s suspended micro-lite system. I really enjoyed building this model. Very big open with a lot of space for everything. This store is pretty well maintained also. After all it’s a gas station with a lot of other goodies too.
Jennifer G.
Classificação do local: 4 Jacksonville, FL
I frequently come to get my jeeps gas at this Gate station bc it is so convenient for me as it’s less then half a mile from my home, plus they have a prepaid gate gas card that you can buy and reload that will save you money on your gas at all Gate stations, instead of just paying with your credit card or cash, sure it may seem like more of a hassle to buy a money saving gas card, but it’s worth it when you start to see how much your saving. I also like the fact that this gas station is so close to a lot of restaurants and shopping areas, someone was thinking on their toes when they picked this location for a gas station! Another added bonus is the amount of pumps that they have at this gas station, I go here a lot and have never had to wait for a pump to open up, or for that matter a parking space if I need to go in and get something from their convenience store, I would have given them five stars but I’m one of those people who loves the new coca-cola freestyle soda fountains that offer over more then 100 different beverage options and while I’ve seen them at there competitors gas stations, they are still using the«ancient» soda fountains that say they have flavors you can add in, yet every time I go the flavor buttons don’t work. If they can update the soda machines I will gladly update my review and give them their 5 stars, until then I have to stay with four.
Mike W.
Classificação do local: 1 Jacksonville, FL
parked at a pump, went inside to pay for gas. the cashier put the money on the wrong pump. once i was wondering why my pump wasn’t pumping! i went inside to tell them they had put the money on the wrong pump, someone had pulled into that pump, pumped gas, and drove off. they refused to give me my money, even though another person had stolen my gas! i spoke with a manager(some stupid looking spanish guy) who refused again to give me my money/gas. he then asked me to leave! i called Gate corporate and they immediately mailed out a gas card for the money, but even they were reluctant to do this. Now, i am a delivery driver very close by to this store. we give them a TON of business. well, it’s been over 2 months since this happened, and not a single one of my co-workers has stopped at this gas station since because of this.
Hecate D.
Classificação do local: 3 Jacksonville, FL
It’s a gas station, and one of the few ones in the Tinseltown area. Sure there are a couple others on down the street on Southside Blvd., but this one has a large lot, lots of pumps and a decent selection of food stuffs inside. It also can get extremely busy during rush hour traffic times, so be warned. There are times you may have to wait for a pump.