First Coast No More Homeless Pets

A. Puppy was abandoned in our neighborhood, we took him to FCNMHP for a checkup, shots and to be neutered. Everyone was very nice and helpful, we received excellent care for him. We were able to find him and excellent home. We would definitely recommend them.

I brought in a cat I found that someone had dumped and FCNMHP was able to vaccinate/​neuter for a small cost of 30.00 dollars. I felt so relieved to be able to do this kind deed and find this cat a home. I continue to bring strays, as well as my own fur babies into this clinic. Everyone is very nice and caring here. It gets busy, but you gotta respect the fact that this is clinic who is saving lives at a high volume. If you can appreciate the good nature of the clinic, you will be less inclined to feel frustrated about wait time. This is a great place!

If calling to set up an appointment and then canceling is worth anything then here it is… I called because I needed my kitten to get his shots. My mother had done the back ground work while I was calling around other places. She gives me a number and an extension. So I call, I am a very pleasant person and leave a message. When this jackass, Robert, calls me back he is just awful! Remember I’m clueless about this place. I made an appointment and just didn’t feel right about the situation. So I look up its reviews. I see one truly honest one and others that seem like they are just sucking up because they need future work done. I’m not that helpless. So I called and told the a-​hole that I was to uncomfortable to use them. If just talking to someone on the phone creeps me out then I’m definitely not taking my kitten there to deal with those insufferable people face to face. Please do research before you take your animals there! If you’re comfortable with them butchering your animal for a small fee then by all means go. But I’m not that desperate.

FCNMHP is a much needed resource in Jacksonville. I have used them a few different times when dealing with rescued animals.
I’ve taken one dog and three kittens here, all of whom were strays. The staff is always friendly and professional. My most recent visit ended with one of the vet employees taking one of the kittens that needed a home. I walked in with three and left with two!
They offer a wide range of services from low cost vet care to free spay/​neuter programs depending on where you live. FCNMHP also offers the Zeuter procedure. It’s a chemical form of neutering that doesn’t castrate the dog. It’s supposedly healthier because it allows for a gradual hormone drop and now the all or nothing that comes from removing the testicles.
Spraying a cat costs $ 50 unless you qualify for a free program. The vet is located off Norwood Avenue. It’s usually always busy so try to make an appointment if you can. They have walk in hours including some Saturdays. As with all vet offices, there a lots of animals, it can be loud and smelly from accidents. But at the end of the day, FCNMHP is full of caring people who provide much needed animal services for an affordable price.

ZERO!!! Let’s see, I have a 4.5 lb. Chihuahua that is a little over 5 years old. I brought him in because he had an abcessed tooth that was causing his eye to swell. It was explained to me that my dog was to have what is referred to as a Dental Two pulling 3 – 5 teeth, when only ONE needed pulled. My horror begins while sitting in the waiting room on July 16 for my dog to be dropped off to be fixed and the bad tooth pulled so his swelling would go down. In the meantime I’m watching one of the employees DRAG A DOG BY THE LEASH ACROSS THE DAMN FLOOR!!! Now I don’t know about how you treat your animals but I should have used that as my clue to haul ass. Instead of having the sense to ASK the owner to walk with you to the door, just drag the dog, oh and before all that lean over it with your big ass self and then wonder why she growled at you. You NEVER stand over an animal like that, you scared the crap out of her then dragged her across the floor. I’m guessing this was based on your training and not common sense. The owner should have taken his dog and I should have left right after him.
I return all the way at the end of the day waiting for over an hour to pick up my dog and becoming more nervous as time goes on. Here’s where it really gets interesting. By the time my dog comes out he has NO F**KING TOP OR BOTTOM TEETH EXCEPT CANINES. Now I’m usually a calm person but explain to me how the hell you drop the ball SOOOOOOO MUCH THAT NO ONE EVER CALLED TO TELL ME THAT NOR GET MY PERMISSION TO DO SO!!! And Dr. Randolph Leslie Caligiuri I really appreciate your laughter that at least I wasn’t charged for a dental three. YOU NEVER TOOK X-​RAYS AND BASED PULLING THEM ON YOUR PERSONAL ASSUMPTION THAT THEY WERE LOOSE!!! When all I see on a 4.5 POUND CHIHUAHUA IS BLOOD ON HIS MOUTH AND IN HIS CARRIER!!! Some nails cut too short and others not touched. I’ve been around animals all my life as well as worked with them. I can’t begin to state what should happen to people like you. You do not belong around animals. Not even a goldfish.
Want some more fun? I have 21 years experience in the administrative/​customer service field and HAVE NEVER IN MY LIFE been so disgusted with anything or anyone and believe me I’ve had reason. While going through their «interview» process it was referred to as an assembly line. Yes, you read that correctly. The first part contains dogs who have recently been let out of surgery. First thing I notice is a sweet little dog crying. Water in the bowl, hmmm… something must be wrong, but they never checked. I guess a metal cage lined with newspaper is good enough. Too busy bragging about how awesome they were. Pacing is a sign of something wrong. Take note! Second room where the cats are and one is literally face planted into the towel nose and mouth and I can only see the left eye. She walks right past the cat, looks at it and keeps going. WTF? I can’t begin to tell you how angry that made me and then led me to believe maybe something worse happened to my dog considering all he will do is growl at me now. So, as I’m looking at this cat I decide it’s best to let them know it doesn’t appear to be breathing. They grab the cat and take it to the other attending «physician» who states as we all walk through that everything is ok. Yes, it’s normal for a cat to be what appears dead or over sedated. My bad.
There IS NO ORGANIZATION HERE AND NEVER HAS BEEN! It’s obvious. Papers everywhere, nothing put up, and the only young lady that I spoke to that seemed remotely happy to be doing her job was the young black lady I asked for my dogs medical papers. I wish I could remember her name because every last one of you need to take note of her. You are to provide a service that is to HELP people of lower income and I find it not only sad and irreprehensible that you even call yourself «help» or an «organization». We’re a couple months later and this is how I still feel. I’m calm compared to what I was. In my personal opinion there should be cameras in every single room of that establishment functioning and working at all times.

FCNMP cannot get lower than 3 stars because this clinic is a much needed resource to pet owners. Low cost spay and neuter, shots etc. They have grants and many programs to help low income people people enjoy their pets and keep them healthy. They even have programs for feral cats to spay and neuter strays.
For this mission alone, they deserve 5 stars.
If you’re talking about customer service and the pleasantness of the experience then a 3 is the most I can give them. It’s no use being upset about it though because again, they are providing a service to help as many people and pets as possible with what funding they do have. It’d be like cussing out Mother Theresa for not plating your free meal correctly and neglecting to offer you a cloth napkin.
It took me an hour and half to check in my dog to get neutered. The process is unwieldy and slow. You wait in line to get the paperwork and check in. Then you wait some more for them to call your dog so they can take him back into surgical area. Then you wait in the very crowded and narrow waiting room for someone to go over the paperwork and give you some info and THEN you can leave (probably to repeat this whole process again when I go pick him up this afternoon). Calling to make an appointment is an exercise in patience. Never leave a message because you will never get a call back. Just keep calling. If you are a walk in, your wait will be at least an hour.
The staff (paid and volunteer) are animal lovers and are at least cordial. They aren’t horrid just overworked and understaffed (the usual for non profits). If you have the funds to frequent a regular vet and pay 3x the price FCNMHP charge, then I’d do that. However, with my 4 dogs and 2 cats, 2 goats and 5 chickens, this isn’t an option for my budget. I am thankful and grateful that FCNMHP exists at all. I know they’ll take care of my dog, that part I’m not worried about. The ease and pleasantness of the experience as a human leaves something to be desired but again, FCNMHP isn’t here for your comfort but for the health of Jacksonville pets. Bravo to them for that.

For these prices there is NO EXCUSE not to get your pet spayed or neutered. Drop off is between 7 – 8, you fill out some paperwork and present proof of low income if you need even lower rates. Pickup is after 3, depending on the size of your dog. You may wait a few minutes on either end since a line tends to form but the process is fairly simple and the staff is very helpful.
Do YOUR part to get Jax to no kill status. go make an appointment now!

Easy. I got my two cats fixed for a low cost and no hassle. The staff was friendly. They stayed very organized while having a ton of foot traffic. Thank you FCNMHP.

The coupon said no appointment but that’s a lie or the woman at the front desk is a liar because I drove all the way here after calling five times with no answer to be told I need an appointment. This is the second and last time I will be coming way out here. The first time was a disaster too as my friend talked to all 3 of the people in the office to let them know she was paying for a dog to be fixed via her credit card on the phone and they said no problem. When I got way out there though all of them didn’t know what I was talking about. Shame how your staff can completely ruin the good image you work so hard for your business.

I have been to FCNMHP several times for my pet’s needs. The clinic is walk-​in and doesn’t take appointments, so be prepared to wait. They start at 10 a.m., but I usually get there earlier to get my name on the list.
You have to make an appointment to spay/​neuter, so call ahead.
The prices are listed on the website and are very inexpensive. They will also spay/​neuter feral or stray cats that are in your neighborhood for only $ 15. This has kept pet overpopulation way down in Jacksonville.

This is the first Vet. I’ve been to that shows you the prices before you go in to the waiting room. They have a special for puppies $ 57. The staff are extremely nice.