Derickson Vision Consultants

My first visit here and I would recommend this office for several reasons: the care the Dr and Staff took in making sure I had a thorough eye exam, explanations of procedures, friendliness of Staff-​Troy was great, and the length of the visit… in & out in a little over an hour.

I’ve been going to this office for years and have always had a great experience getting eye exams. The only reason it’s not five stars is the occasional awkwardness I’ve felt asking for a copy of my prescription instead of buying glasses in their office.

Dr. Derickson and his staff were very helpful and professional in taking care of my vision needs. The staff was very understanding of my need to stay within a budget as I did not have insurance to help cover the costs. I was able to pick out a pair of glasses that looked fabulous and I was very thankful for the help I received. I would definitely recommend Derickson Vision to friends and family.

Please avoid this place at all costs! I could go on and on but all this man cares about is getting your money and failing to provide quality services. I have spent over $ 200 in online contact orders to try and find the correct prescription on my own because when he ordered my trial lenses they were expired and he was in Hawaii. I also had to pay for a contact lens fitting when I have been wearing the same brand of contacts for 10 years. When he returned from his lavish vacation, they told me I would have to pay additional $ to come in for a recheck to see if the lenses I ordered online were the correct prescription! I had no choice but to do this! My sisters wedding was in 1 month and I refused to wear glasses! Then, On the eyeglass prescription they give you, they put a sticker on it that says if you don’t buy your glasses from their office (and they have a terrible selection) then you must pay to come back and see him for a corrected prescription. He basically blames his lack of skills on any other company that makes your glasses, then puts the cost of everything back on the patient. Please do not go here! Find a real eye doc! I have never been so upset in my life.

The staff was friendly, the doctor was nice and helpful.
However, there was a young child running around and turning off lights the entire time. I was not impressed by this. It was unprofessional and quite honestly annoying. The staff let the girl run around calling out loudly for another staff member as well as run into patients and roam the place wildly.
I seriously doubt I’ll return there.

This experience was disappointing on so many levels. The pressure sales tactics as well as the product up selling made this visit seem akin to a day at a used car lot. If I had not been acutely aware of my insurance benefits I would have walked out with a bill 3 xs greater than I actually did. Prior to my initial exam, I was witness to Dr. Derrickson «fear selling» a vitamin regimen to an unsuspecting patient. Not only did the conversation occur in the waiting room (which is a violation of HIPPA (privacy) regulations) he used the fear of developing macular degeneration, advising her that she did not «have the protective coating which prevents macular degeneration» and encouraged her to purchase his line of vitamins for $ 190.00. As I was privy to this conversation, I was prepared for the same and was not disappointed. I was given the same rhetoric and provided a brochure for the vitamin régime despite the fact that he knew that I was already taking a product recommended by my Ophthalmologist (MD).-Dr. Derrickson advised that his brand is of a higher quality and produced by a more reputable pharmacy. Scam number two: My vision insurance provides a no co-​pay for frames which this facility advertises they have,… BUT. they do not display them and there is no way to know this. Instead, they used the benefit under my plan which provides $ 150.00 and 20% off of frames with my end result being a co pay of about $ 100.00. When I confronted the staff member about the fact that my benefit plan provides free frames she stated «well they are not out on the floor because they look like they are back from the 70’s and 80’s.» There was no offer to show the frames or provide an opportunity to substitute, and when I refused to purchase upgrades on my lenses the clerk pulled Dr. Derrickson out for additional reinforcement and persuasion. I called it bullying. The single most important issue I have with this facility is the failure to protect patient confidentiality. If you are a new patient, you are seated in a pre-​exam room where preliminary measurements and testing is completed using a multitude of equipment on a rotating platform. The patient is seated facing a wall on which is mounted a computer screen. This screen can be seen straight on full view. During my visit, the screen was still active and I was clearly able to see their patient list and personal information for the middle half of the alphabet and could most certainly have copied the information and taken it with me. Moral of the story: «Eye (r) beware. IF you go, protect your privacy and protect your wallet.

I’ve been going to Dr. Derickson for over three years now and he is awesome! I would not listen to the bad review people are more likely to report a bad review than a good one and its unfortunate. Dr. Derickson and his staff are always kind and very helpful with making sure you are served to the best of their ability. The office is also always running specials, offering coupons, and are willing to price match, which is definitely a plus in todays economy!. . So do your self a favor and don’t listen to the negative reviews i’ve never had a bad experience and I always leave happy! :)

Dr. Derickson and his staff are wonderfully helpful and caring. I recently was having terrible eye strain, headaches, dizziness and nausea. I called the office and they were able to get me in quickly. His staff were very caring and concerned. Dr Derickson was very nice, he helped calm my nerves and took his time with me and answered all of my questions without me feeling rushed. Thank you Dr Derickson and team for all your help and for the extremely positive experience.

I would not recommend Derickson Vision Consultants to a friend. My appointment was at the end of August and I spent over $ 1200 on new glasses, one complete pair and one pair of lenses for frames I already had. The complete pair of glasses was reordered and to this day still aren’t right. The extra lenses were never made right. I also paid for a contact exam which was in addition to the exam for the glasses. After 2 different contact prescriptions for the most expensive contacts that are made with minimal direction for wearing them, I have decided to go somewhere else. I am very disappointed in the service and will never return.

I’ve had my last 2 checkups here. The staff is UNBELIEVABLY friendly, and the office is technologically up-​to-​date. I don’t especially appreciate their sales approach (I’ve never left here spending less than $ 400), and both times I’ve been there, when I’ve gotten my trial contacts they haven’t had the correct prescription for my left eye, so I leave a little ‘off’. I’d recommend the office to friends and family, but warn that you have to be a little bit assertive about what your needs are, because they’re pretty set in their procedures there. I bought glasses this last time, and I’m not entirely sure I did it because I needed them, moreso because the optometrist lead me to the glasses counter after my checkup.

Technologically advanced office with an outstanding office ambience.