Bright Horizons At the Avenues

The facility seemed professional and clean. The front desk person was friendly. They only give scheduled tours. I have more trust in facilities that are prepared staffing-​wise and open for tours without notice. It feels more transparent to me. I’m sure they’re a good daycare choice, but I’m rating them neutral because trust, transparency and convenience are really big factors for me. The location is difficult to find and Southside is very congested.

Was referred to Bright Horizons by some friends and our company has BH located within the facility at our Minneapolis locations. Heard many good reviews before coming. We took a tour in May to be ready for any changes to my son’s normal daycare (aka his grandma). My father just finished stem cell transplant at Mayo and due to his immune system knocked down, my Mom is the caregiver for my Dad. We decided 2 to take my son to BH. Note though, he only went for a day because tests results for my Dad came back positive and we no longer needed to go to daycare. My mom and Uncle worked out a plan to take care of my son.
I love the location — it is secluded and nestled by BoA. When you arrive, you buzz in and have to be let in. We were greeted all times by the staff members and their Exec Director Meredith is on top of everything, she is wonderful! She made me feel at ease the entire time (I’m a new mom!).
The programs are developed for the children and when you pick up your kid/​baby there is a sheet that outlines everything that happened in the day. My Son was in the infant room and his teachers were awesome. Loved Ms. Christine! She sent me and my husband a midday email/​report with photos and that right there made me love BH!
The facility is very clean, they have great programs and staff members, & even their procedures for emergencies are practiced. When my son turns 3 we will def bring him back. Also a plus is that they are accredited!