Steak’n Shake

So the worker’s here are super friendly and shake their buts off ha. They had 40 people here when I got here at 10.15pm. They have only one working shake machines and they still kept up.
I was seated within 1 minute and my order was taken immediately.
My shake took a few minutes to arrive but that is understandable. The 3 floor workers kept hopping with cleaning tables, seating new people and delivering food.
It looks like there is 3 grill cooks and 1 drive thru worker and they are all pushing.
Again nobody had a bad attitude even though I sure they are tired.

Actually used to work here a few years back. Place sucked then and it SUCKS now. Glad i quit.

Don’t stop here for a quick milkshake or burger. There is no such thing.
Pulled in at 3:30 pm for a quick shake to go, saw that the drive-​thru line was backed up around the store, so I went inside. Ordered a strawberry shake to go. After waiting for 15 minutes, I told the lady that I would need to get a refund and leave if it was going to be much longer. Instead of trying to find out how much longer it would be, she just gave me my money back.
When I asked her what the problem was, she said the guy making the shakes was new! Seriously?! This is a shake place! It’s in the NAME. How about giving the guy some help or teach him how to do his job? That’s like having a cook at KFC who doesn’t know how to fry chicken.
If you have hours to wait for your order, this is your place. If not, don’t waste your time like I did.

Great shakes during happy hour,
beats Sonic on that one, never
had a bad meal yet, service
can be up/​down pending
busy times of the day.

Service sucks! The bathrooms are disgusting! We waited 30 mins to get a milkshake and still never got it. We never got refills. Don’t go there!

Sucks that they offer kids eat free weekend but don’t have a changing table in the bathroom. The manager said they can’t get pne. I guess I will change my kid on the table we ate st before we go if he’s wet his diaper.

I just can’t say enough bad about this place. I like steak and shake on the road usually because it’s quick and unhealthy. It took us 15 minutes to get waited on after being seated, she brought the wrong shakes, another 40 minutes to get our food which was cold, stale, incomplete oh and wrong again. The couple behind us had similar issues and the couple in front of us got up and left.

It’s always dirty. The menus are greasy with finger prints all over, table not cleaned and trash on the floor. A little cleaning would make the place much better.

Once again had to leave before someone bothered to wait on us. I guess you either have to be special to get service here or know someone. Wish I could have a frisco melt but not going wait to wait all night for one. I wish they would hire a night manager that could make the employees do something that even remotely appeared to be serving customers.

well, I guess I made a wrong decision to go back!
The interior of the restaurant was ½ blocked off, I asked the waitress «Liz» about it, she said «I don’t want to clean up someone else’s mess». She seemed to be the ONLY server on duty at that time of morning… Soooooooooooooo???
Anyway, there were old french fries and other «stuff» on the floor in the area that was OPEN… I had to walk all over this to get to the restroom… YUCK!
I ordered Chili and coffee and had my book with me, waitress did not seem to notice that I was drinking coffee after the first cup… slow service I had asked about Breakfast hours, she said breakfast hours were 6am till 11am? I believe the hours per their WEBSITE are Midnight till 11am or so…
If you don’t know don’t lie to the customers, FIND OUT!

For a chain, this place goes above and beyond. No matter how busy it is the servers are always prompt, friendly and they call you «sugar» or «baby».
It makes me feel like I am stepping back in time when I come here. I dig.
Always delicious and quick.
If you’re looking for a classic burger and shake– you should come here!

Having dined here a dozen times in the last 3 years, I can say with confidence that the food and service are both good. This really is quite a good Steak and Shake location. Kids eat free all weekend. Good burgers, fries, and shakes. Much better than arches or kings.

First time at a Steak’n Shake. It is an okay place. Nothing special. Fast service and good shakes. Meat patty in burgers is very small for the price.

Best S&S I have ever been to. The service was very fast and the food was excellent.