Paul Moak Subaru

I took my Subaru for a service, they did an okay job, but the price was pretty high compared to other places. That wasn’t my problem with them though. The problem was that they would not call me back at all. I had a 9am appointment and by 5pm they had not called me to tell me it was ready for me to collect my car. They close at 5:30pm and I did not realize that until almost too late. I left 3 messages and no one called me back. Luckily I had a friend who had stopped by to see me who took me down there right away. If I had not had that ride right there, I could not have made it to the dealer before they closed as they had given me a taxi voucher. There is no way a taxi could have gotten to my place and all the way to the dealer in time. So when they did talk to me they said «they just finished» and that I could give them my credit card over the phone and they would leave the keys in my car. In downtown Jackson? NO FRIGGIN WAY. That’s IDIOTIC. So, I did get my car and leave. BUT on the way home I discovered I have TERRIBLE steering wheel shake. They were not asked to do ANYTHING to my wheel balance etc, and it had been perfect when I drove there, but after they «serviced’ my car, it was all out of line. I called and now, 3 days later, NO ONE has returned any of my calls. All I get is voice mail. This company is DISGUSTING. Do NOT go there. I now have to pay another company to fix what Paul Moak (JOKE) screwed up. It’s going to cost me another couple of hundred and it’s not like the almost $ 800 I had to pay Paul Joke wasn’t enough!