Empire Carpet & Upholstery Cleaning

Do not ever use Empire Carpet!!! There are 1000’s of consumer complaints on-​line. Empire Carpet promises you a delivery date and then they do not show up. We had a memorial service in our home on Jul13. The installation was guaranteed for Jul10. They never showed up on Jul10. We had to call and insist on a Jul11 installation date. Their lack of consideration during this difficult time was despicable. Other work which had to be done in our home before the memorial service was unable to be performed because Empire Carpet missed their guaranteed installation date. We finally got through to a customer service rep on Aug1 after 3 weeks of calls! We will never use Empire Carpet again. We have a retail business and we have posted a sign for all our customers to learn how bad Empire Carpet is.