Hage Tailor Shop

Very unfriendly customer service. But i guess they got the job done. 1 week and 40 dollars to get the sleeves on my jacket taken shortened a couple inches seems a bit much.

Poor quality, worse service.
Dropped off three coats to be repaired and was told they would be ready by the following Tuesday. Arrived Tuesday afternoon and one item was completed, one was incomplete (but returned to me as though it were finished), and the third was ‘still at the cleaners’.
When I came back for the third coat, it had been shoddily repaired (the new stitching was uneven and poorly finished) and I had to take it back in to get the work redone. They blamed their own destruction of part of the jacket’s lining on the cleaners (who they picked and who also did a poor job). The work on the other two jackets was similarly amateurish. And the prices were ridiculous. I was charged $ 50 to shorten (admittedly heavy) coat sleeves that took three returns to the shop to complete. I was charged $ 20 to repair a pocket that was also completed poorly.
On top of this, the customer service could be described as brusque at best; I assume that the person who helped me is an owner – she was rude, unapologetic, and unhelpful. Avoid this place.

Rude people, bad workmanship. When having a dress taken in I said how I’d like it done and was treated like I didn’t know what I was talking about. It was done how they insisted and is now lopsided. In addition it is ridiculously expensive!

I’ll tell you right away this place is great. If you need more proof, check Unilocal’s filtered reviews. I tried a few tailors/​alterers in Ithaca and none wowed me, until I met Cathy. She’s going to be direct with you about what can and can’t be done and how long it’s going to take, but she and her family at Hage Tailor will follow through with their promises and make you happy at a good price. Now I’ve had three suits and six jackets fitted — some in need of serious alterations — and I regularly get compliments on how well they fit. I prefer a bit of a shorter cut on the jackets than Cathy does but she performs as a professional and alters them beautifully. The fact that I can also get excellent dry cleaning at the same place is a terrific bonus!
I’m officially a huge fan and highly recommend Hage Tailors to all of my friends.

If I could I would give this place ZERO stars. I needed to get a bridesmaid dress taken in about two sizes. I go in for a fitting and the tailor charges me $ 65 – but all he did was take in about an inch under the armpits, hem it, and attach the straps! and what he did take in wasn’t even done well! I tried to tell him that this wasn’t what I wanted – that I wanted the dress fitted, and he then proceeded to yell at me about not knowing what I want and being a pain in the ass and that he can’t fit the dress to me bc it’s too big. I nearly left in tears I was so furious.
I ended up going to a tailor/​dry cleaners in Staten Island where my dress was tailored perfectly to my body – for $ 30! Try one of the places on State Street if you need something tailored; just steer clear of this place!