So far, so super! Stumbled into the practice for an emergency repair after shoddy, SHODDY work done by Tompkins Dental(see related review). The staff is wonderful, each and every one. They get to know their patients and take the time to do the job right. The receptionist will even help with pesky insurance forms. Unfortunately, they are not an approved provider on my horrid insurance plan(very few dentists in the area are), so my visits have been pricey, but worth every penny at this point.