Denny’s

Called in advance for large out of town group. Was called back by the manager to confirm and was told extra staff would be on hand. When we arrived there was one cook and 4 servers. they where already behind and there where only a few people in the restaurant. Couldn’t tell you how the food is yet because we are still waiting for over an hour and a half.
Get it together people!!!

wow. Just WOW. Amazing experience at denny’s last night. A couple friends and I found our tummies rumbling at an odd hour… so we thought… DENNY’S!!!

So it’s been years since I’ve been to a Denny’s, and I was pleasantly surprised to see they’ve added a few things to their menu that aren’t deep fried meat and cheese concoctions, oh, I mean Slams. There were even a few lower fat and/​or vegetarian options. That said, it IS Denny’s. So, it’s not health food.
Service was super duper friendly but slow, even on a midweek night when they were relatively empty. That was kind of a bummer.
On the plus side, kids got activity booklets and crayons to keep us all busy while we waited. :)

Horrible service.
Our waitress seemed to ignore us the whole time we were there. We waited 20 mins from sitting down to seeing her for the first time. The only other time she came was to bring our food, which arrived after an hour and was wrong (and in the case of the skillet, undercooked). I asked for water twice and never got it.
Meanwhile I saw our waitress laughing/​hanging out with other waitstaff. Which isn’t a problem if you do it while you also do your job, but come on.
I mean it’s Denny’s so I’m not expecting anything crazy. Just basic courtesy or the veneer of caring about your customers would be nice.

Some friends and I have made midnight Denny’s trips multiple times and each time we have had some of the best waitresses. Tonight especially was great. Tammy was helping us and even though it was her first night, she was handling 5 or so tables all by herself. She was kind and accommodating, and we really appreciated her and the entire staff being their so late and serving us food.
Was the food served quickly, no, but we were in at midnight, and anyone who expects immediate service that late at night needs to calm down. We had a really lovely time and we look forward to coming back soon! Maybe we will luck out and get Tammy again!

Oh man, It’s been over 6 months and this place still doesn’t have itself together.
I’ve been back several times with mixed results. ‘Mixed results’ running the range from acceptable to completely mindblowingly awful.
The times I’ve gone in the evening seem to be better overall.
Weekend brunch/​lunch times have been the worst.
The worst offender was a vegetable skillet I received in a completely inedible state — ¹⁄₃ the size it usually is, missing ingredients, had a random chunk of sausage hanging out in the middle of it, and stray cheese all mixed into the side of salsa. If you have food allergies, stay far away.
The manager will ask you how your meal was and give a discount when things are wrong. But I don’t want a discount. All I want is the food I ordered, in an edible state.
I’ve pretty much given up on this location.

Our visit to Dennys was a mixed bag. The food was mostly decent, albeit very greasy, even for Dennys. The service was pretty decent. Our waitress was very nice, if a little frazzled and disorganized.
The biggest disappointment were the grits. We were all craving them, but they came out super late (after the rest of our dishes had been cleared!) and were horribly undercooked. Like, barely edible. Huge bummer.
I hope they get better the longer they are here because I’m a big Dennys fan, but I probably won’t come back for a little while.

Avoid this place if at all possible. What an awful experience. We were seated immediately (one of the only good points of the whole trip), but why does that matter when it takes two hours for us to leave the place and an hour for us to get our food?
It seems as if this place is understaffed but it is hard to tell. I could literally go on and on about how awful this experience was but here is just a few
1) our order was taken quickly but it took a whopping ~1.5 hours to get our food. At a diner. Are they kidding?
2) our drinks were only refilled once and in the two hours never got the water we asked for
3) ordered an appetizer which didn’t appear until the food came (which was 1.5 hours later remember?)
4) when the food did came it was AWFUL. our appetizer was cold, tough, and overlooked. How can you mess up a quesadilla and queso&chips that bad? It was clear that it had been made a while ago and forgotten about. Just awful
5) for three people we had silverware for two people. After asking twice we never got it. Had to divide up the two sets among us so we had what we needed.
5) my chicken avocado sandwich came without avocado. And when I did get the avocado after I asked it was clearly rotten. And the waitress did not ask once to comp my meal despite this
6) after all of this it cost over $ 50 for three people. Just ridiculous.
The cherry on top is that were we not the only one who experienced this. The place was packed and two people walked out while we did. If only we were smart enough to follow.

I’m giving one star because Unilocal doesn’t allow me to give 0 stars. This has to be the most disgusting restaurant I have ever been in my life. Really unprofessional, unfriendly staff. I have to wait 45 minutes for spaghetti and meatballs and it tastes like water. Lots of weird people in the restaurant (I guess lower class people in Ithaca tend to pick this place as their monthly treat). Anyway, would not go back to this place again in any location…

This review is based on what you would hope for at Denny’s (not comparing it to fine-​dining restaurants):
We came in for brunch late on a Saturday morning. We were greeted quickly and received our drink order fast. Our order was taken as soon as we’d decided on what we wanted. Our requests were executed exactly as we’d asked (we made a few special requests) and our server was very, very pleasant (and efficient).
This was our first visit and the service exceeded our expectations. We were there with our toddler and he was provided with crayons and paper to color on. Our meal was delivered fast and we heard the staff coordinating cooks and servers in an attempt to deliver food/​service promptly. They seem to be working hard and all of the people we encountered were very pleasant.
We’ll be back when we’re in the mood for a quick brunch again.

This place is SEVERELY understaffed!
After walking in, we waited 10mins for a host/​ess to come and greet us. We were then told it would be about a 10 min wait for a table– no problem, it’s a busy Saturday brunch time.
After looking around we saw many tables that were dirty and just not being cleaned. Hence the hold up on us being seated.
About 15 mins later we finally got a seat– if it was just myself and my partner this wouldn’t matter, but we had a young child with us.
Once we sat down, our server Crystal, came right over. She was super friendly and super cool, she also continuously engaged our little man at the table (a huge plus for servers who have that skill!)
We then waited about 30 mins from the time we ordered for our food to come. Crystal checked in a lot (but not too much) to keep us updated so we don’t get pissed and just leave. She then offered us some (free) fruit while waiting and brought out the boy’s side to keep him from getting too hungry while waiting.
When the food got to the table we were praising the gods above. After a morning of shopping we were dying and starving– first world dying/​starving of course! Half way thru eating our friend Crystal let us know she was going on break and older Crystal would be taking care of us. She left the check and left us with the older woman Crystal.
As we finished up Tom, the manager, came by to check on us. He was a nice, youngish, cool guy. He and the boy got to talking about Sonic and Tails– win in our book!
Then (older) Crystal came by and took our dirty plates away, my partner requested a coffee and our young man wanted a sundae. Older Crystal did not like this since she would have to make a new check and expressed this thru rolling her eyes.
Nice.
As we left we hit the bathrooms. They needed attention. BAD. No paper towels in either, a mess on the floor of a stall. Terrible terrible smells.
Based on all this, we’d just rather go elsewhere.

We’ve been here a total of 3 times and on each occasion, or orders were wrong. On our most recent visit, the area where we sat was pretty dirty. The waitress disappeared for a long time at one point. My eggs were cold. I complained to the waitress and to the woman who worked the register, but they didn’t seem very concerned. Won’t be back there anytime soon.

Worst denny’s ever. The waitress never checked up in us and completely forgot to bring my soup. When i asked about the soup, she came back 20minutes later to say it was still frozen which is why she hadn’t brought it. She’s lucky she got a tip at all. I hate this place and it made me want punch someone in the face.

Excellent and quick service yet again. They held the door open for my handicap companion and welcomed us. The Hearty Pecan Banana Pancake breakfast was stunningly delicious. Awesome brown sugar and pecans throughout. Moons over my hammy was amazing sandwich. Nicely seasoned. The food tasted better than the fancy schmancy $ 60/​person brunch place we went last and much better prices here. Great and attentive staff yet again. Come during off hours.