Advanced Dental Technology Of Ithaca II PLLC – Dr Marcia Zax

Have been going to Dr. Zax since the previous guy Dr. Bill quit Dentistry and that was quite awhile ago. The whole staff is very thorough, they don’t rush through your appointment to ring up another sale. I always feel like they take the time to do it right. In fact when I have something fixed Dr. Zax asks me how it feels and if I say «It’s ok, she has said «It should feel right, OK, isn’t enough.» That’s the kind of dentist I want. I don’t care if I’m in there a long time as long as my mouth is correct and comfortable when I get out. Unlike paying for the wrong shirt you can’t throw your teeth out of you don’t like what you have.
They recommend repairs and corrections but don’t push. For awhile I had a bunch of repairs but as soon as things were squared away I haven’t had anything that needed to be fixed in years. That makes me know I can trust them and they’re not just in it I to turn profits. I’ve been able to get in quickly when I had an emergency. I also like that Dr. Zax does not hesitate to send me to a specialist for something. (I had a lesser dentist in another city ruin my back teeth trying to do a complex root canal himself! I only knew that because after it was a disaster I heard the specialist I had to see next yelling at my Dentist over the phone in the other room «You had no business attempting this yourself!») It’s comforting to have an honest dentist who respects specialists in their field of work, and does what’s best for the patient. Dr. Zax also guarantees her work within a reasonable amount of time.
The staff is always upbeat and a joy to be a patient for. I never fear going to the dentist.
In more than 10 years I’ve never had a long wait in the waiting room, and the cleanings were always average times so I’m puzzled by the one reviewer’s comments below (maybe there was an emergency that put them behind schedule?) And I never had a sore mouth after any cleanings either.

Dr. Zax is the best dentist in the area. Got me right in and with great music too!

I had heard a few rave reviews about Dr. Zax from some friends. Since my dentist of 20 years packed up and retired without a !?@%ing word to anyone, I was in a pinch to find a new one. Called up Dr. Zax’s office and the appointment making process was pleasant and quick. That’s where the positivity of this review ends. I also want to preface this review with the fact that I am NOT one of those people who is terrified of the dentist. I have never been afraid of any doctor.
I spent nearly three hours at their office from start to finish. For a CLEANING! A Cleaning! Waited in the waiting room for a half an hour. Sat in the torture chair for an hour and a half. Waited another half an hour for the doctor to review the Grim Reaper’s work. Waited ten minutes for doctor to get off of her cell phone. Listened to the doctor try to convince me for another ten minutes that I «might» have a cavity (I am 42 years old and have never had a cavity) and that I will need to come back and get it «fixed» for a few more hundred dollars.
The rooms were freezing. Maybe they need to be, I don’t know. The dental assistant proceeded to tell me everything that my previous dentist had done wrong in the last twenty years. Picked at my teeth with her mouth-​hatchet for far longer than I’ve ever had anyone do in the past. My entire mouth was sore for two days (again, a first) and I had a headache for 24 hours after that appointment.
The receptionist is very cheery. So thanks for that. Good music in the office too. Yeah, that’s all I got.