Uptown Nails

Very clean and sanitized d equipment. Kind staff. But it was surprising to me that for manicure they don’t soak/​scrub the hands. Just doing nails and massage seems not complete for a manicure. I liked the place otherwise, no wait times and pretty usual.

Not my worst experience with a pedicure, nor my best. I made appointments for 2 pedicures and a manicure for my grandmother and I to celebrate her birthday and they delivered a pretty average experience.
I’m pretty laid-​back, yell at me to take seat? Done. Chat with your coworkers? That’s fine, I’m on my phone anyways. Massage my legs for 10min? Sweet. All of this went down today, which wasn’t a big deal.
Tina gave me my pedicure– she was definitely good at what she does, and all the tools were sanitized.
Place was decent, just not enough to get me to drive here from Bellevue on a regular basis.

Took my girl here to done her nails. Really good customer service and friendly staff. Highly recommended.

The staffs are very friendly and get their jobs done professionally. I didn’t need to make appointment but they still took me in and the service was very good. I have very good experience so I definitely come back and highly recommend for those who need their nails done. Love this place!

At first I was very pleased with my acrylics. They don’t use the traditional method with the brush rather they have you dip your nail into the powder. I liked it at first because the acrylics were thinner and I liked that. However with thinner nails comes easier breakage. Two of my acrylics broke within 2 days of my appointment. The service and workers there were kind though and they had a large selection of polish colors.

I stopped going here about 2 years ago when I realized how much time I was wasting there. I would go in for shellac get started, then to have the operator walk away and start someone else. An hour and a half later I would walk out with great nails but my time is worth more that that, so I left.
Well, I walked in last week to get a waxing and noticed ALL new staff there, very nice, one was Linda, she said they are there now. I inquired if they have the bad habit of starting someone and then walking away. She assured me NO! I went back in on Monday ⁹⁄₇ and Linda did an amazing job on my nails and it only took less than 40 minutes! I am going back there from now on. The 2 year hiatus was okay at another place in Issaquah that I found dirty and gossipy. Uptown is nice and serene, clean and Linda seems like a wonderful person!!!

WILL NOT RETURN.
While pushing back my cuticles, the technician pushed so hard she tore the skin and drew blood. She was very apologetic but did not respond when I asked if they sterilize their equipment. Luckily I had no adverse effects.

I will not come here again
First I was trying to get a fill, they did not make the nail go back to the cuticle so my nails didn’t look that much different from when I started. This has never happened to me in 2 years of having fake nails.
Next I asked for simple zebra lines on my toes –they couldn’t do it because a lady was waiting??? Ummmm I’m a paying customer and it takes 5 minutes? She asked me if I could wait? Really?
I think in my 10 years of getting my nails done this was the worst experience:-(
I really wanted to like this place after all the good reviews.

BEST MANI PEDI EVER! Can’t believe I just discovered this place! The ladies are so friendly and sweet and put so much precision and effort into their work. I got beautiful acrylics done by the manager Sue and they’re the best set I’ve ever had! I would highly recommend this affordable gem of a salon! So glad I came :)

Due to travel i had not been in for awhile. The new management took a great place and turned it bad. Rude and unprofessional and not as clean as it used to be. I won’t be back and would not recommend it to anyone.

Under new management. Waited for 40 minutes for a mani while my shellac nails were wrapped in foil. Completely damaged my nails. 3 people came in after me that were served before me. Ended up leaving without getting my mani. Very disappointed in new management.

This place has changed management. They do accept tips, and some of the familiar faces are gone. A change that was appreciated was the warm wax wrap put on my feet during the pedicure.

I’m sorry but if you think that this is the best ever. This was the worst nail experience I’ve ever had. I went here for my prom nails and when the lady finally started my acrylics, she stopped and went to do another lady’s fill. I was sitting there for an hour before she actually started. I showed her a picture of what I wanted and she started doing the complete opposite of what it looked like. I felt rushed when it came to placing gems on. She didn’t even finish what I wanted or tell me that gems cost extra until the very end. My nails began to fall off only 4 days later. I am here again because they are going to fix the broken nails for free but I’ve been here for an hour and half and they have only taken off the polish and placed the tips on the new nails. I will never come here again. They are way to over priced for the awful service I have recieved!

THIS IS NOT the same place I’ve gone to for years. I just came home from the worst pedicure I’ve EVER had. I don’t care about «fancy»…clean and comfortable is fine. The water in the soaking tub was cold. when my nails were filed it actually hurt. The massage was so harsh that I have two bruises on my left shin. I didn’t recognize one familiar face. When I paid my $ 30.00 they asked if I wanted to add a tip «They don’t accept tips here, it’s always included in the price» I said. The response was «it’s not that way anymore». They should have paid ME for them to practice on! I have two gift certificates from the old management… WHAT A WASTE OF MONEY!!!

Now under new management. Not the same friendly atmosphere. All new staff. Empty on a Friday speaks volumes! The card reader isn’t in English. They talked themselves in Vietnamese the entire time. Oh! Tipping is back.
Will go to a different nail salon. Wish I could find where the other girls are working!

I feel badly for Issaquah, if this is what the ladies in this town feel is «the best.» Suffice it to say that I will be driving to either Duvall or Redmond to get my nails done from this point forward. I was thoroughly unimpressed.
They were not friendly, not accommodating, the salon was hotter than a brothel in summer, and I saw them turn away multiple people without asking them to come back at a different time — even with «walk-​ins welcome» displayed in huge lettering on the door and in the front window.
When I asked for an eyebrow wax (takes 5 min) after my sub-​par services were complete, they just said, «Sorry, we are too busy…» after they rushed me through a pedicure and a shellac that I didn’t request:
I called this morning and asked for a gel fill. When I got there, they gave me a shellac, which is completely different. Now, I don’t know what to do with these nails. They look horrible; full of lines and cracks, and completely uneven, different lengths. The top coat is already peeling off (9 hours later) and looks like old Cling Wrap. I’m pretty sure I will have to have them redone before the week is over.
As for comfort (or lack thereof), the pedicure seats are worn out and exquisitely uncomfortable; it’s like sitting on a wood platform for over an hour. The foot rests are also equally uncomfortable, and they place your feet deliberately in spots where the arches ache after just a few minutes.
I have to admit that the pedicure (paint and trimming) was actually well done, but the massage left a lot to be desired. It felt like someone was rubbing a pack of wet gloves on my skin without pressure. There was also no hot towel, nor paraffin wax at the end. Very disappointed in the whole experience.
Huge «meh» and «booooo» from this Unilocaler. Next!

One star for no wait time. The other star for nice lady next to me.
Sorry Issaquah. This place was ok. Dropped in last week for a quick pedicure and shellacs manicure. $ 60 later… they don’t charge a tip because they build it into the price. Sorry this is overpriced with or without a tip.
As the gal begins my pedicure another gal starts on my hands. They speak Vietnamese amongst themselves and periodically look over at me and smile. A new customer flew through the door and was in need of fillers (whatever that is) and she said she had been to 3 places that couldn’t fit her in and need to get to work soon. The gal working on my hands stopped in the middle of what she was doing and ran to assist her.
Two hours later I am still in my chair waiting for the rest of my nails to be done. After 7 days the shellac on my nails has peeled away. Sorry, I will never return to this establishment.

I am on the hunt for a new nail salon and decided to check this place out. There appeared to be mixed reviews with minimal walk-​ins taken, so I decided to be cautious and make an appointment.
This salon feels really spacious but is teeny tiny in the sense that they only have a few pedicure chairs set up and one or two tables. When I was there, there were only 3 women working. As I observed the calls coming through and the walk-​ins coming through, I completely understand why they take minimal walk-​ins but I’m not sure that they should so widely advertise walk-​ins when they generally can’t take them.
The women did not engage in any conversation with me — they mostly talked amongst themselves but it didn’t seem like it was in a rude way. They did a great, thorough job on my nails… almost 1.5 hours for a manicure and pedicure. I love how clean the salon is. They put plastic wrap of some kind over the pedicure tubs and use all sanitized materials. They also had new nail buffers and emery boards for each person which was great.
The only reason why I’m taking two stars away is because the woman hurt my cuticles pretty badly a few times when cutting them. That, and when it came time to leave, normally the girls are really good about helping you find your shoes and making sure your nails are dry but I actually couldn’t find my shoes and no one would really help until I asked them. It’s those little things that add to the experience.
For $ 40, it’s not a bad deal. Especially because there’s no tipping needed. I will likely be back but might keep an eye out. just in case. :)

UPDATE* After going here for years, I had a horrible allergic reaction to the chemicals they used that took months to completely clear up. As far as I have been able to figure out, it was overexposure to MMA (
) — I had all the symptoms and reactions. After going there for years, my body just couldn’t take any more. These chemicals are illegal to use and nothing they have is labeled. I will never go back.
Old review —
I LOVE Uptown Nails and have been going there for almost 2 years. These friendly ladies are very popular so it helps to make an appointment. They’re fast workers, but the quality is still good. The acrylics last until the next fill without any trouble and they do not accept tips!

My mom in law and I made an appointment. We got there and there were 3 employees working on 3 customers, but it looked like they were finishing up. We got seated in comfortable, new looking massage chairs almost immediately. The technicians did a good job on our feet and hands. I got a French tip manicure and regular pedicure. It was $ 45 with the French manicure, and they don’t accept tips here.
The only reason I give it 4 stars and not 5 is because I feel the employee who did my manicure was a bit rushed due to a wiring customer and when she was working on my 2^nd hand it was a bit sloppy. not as neat as my 1^st hand. Other than that, no complaints. Wish I could do 4.5 stars.