J & J Cleaners

Place was able to press my garments while I waited. Affordable prices and reliable service.

They owner is a HORRIBLE BULLY!!! He *destroyed* my husband’s coat and then had the audacity to scream at me that its my problem. He was screaming, cursing, and banging on the counters!!! I will never ever use them again. They destroyed my stuff and refused to do anything about it! They are horrible and they should go out of business for treating a long time frequent customer this way!!!

They destroyed a $ 900 dress. The dress was worn once and then taken to J&J cleaners. I recently took the dress out of the dry cleaning bag to wear again to a wedding and discovered what look like deodorant marks on the chest area of the dress. It is not deodorant. I took the dress back to Saks where I bought it and the seamstress there said whatever chemicals they used literally ate the color away. My recommendation would be to photograph before pictures of your clothing and then open the bag in the store when you pick up your items or use a different place but still take photographs for important garments.

This place sucks. Admittedly, the prices are cheap. However, as you should suspect, the service is also cheap. Shirts come out wearable, most of the time, but are definitely not crisp, wrinkle-​free shirts. I do not bring my «good» shirts, pants or suits to this place cause I don’t trust them and cause I want those items to be laundered well.
Most of the staff is great. Very nice group of women who clearly work hard. There is an old dude who works the register and disgustingly chomps on a cigar. Dude is slow. And not trying to be mean, but he has no clue whats going on. If more then one customer is trying to pay, he easily gets confused. Making change or swiping credit cards becomes an issue. And if things really get out of hand, he starts fighting with an older lady (his wife?) who frequently sits off to the side by the washing machine. Its a great show if you got time but usually I am just trying to get out of there in under 15 minutes.
I used the tailor once and he did an awful job. I had a hole in my shirt and asked if the garment was salvageable. The tailor took it and without any further conversation he used the machine to simply sew the hole closed. Shirt was not wearable. The sew job was clearly visible and it left a fold over the pocket. I complained but I was still charged for shirt that I threw away.
Worst of all, there is a crazy eyed tank-​top-​wearing-​back-​hair-​on-​full-​display guy who I think is the owner or manager of this place. I think he fancies himself as a wheeler-​dealer. Sad. The reality is that he a clown. When I first started going to this place I witnessed him yell at his staff. He is so condescending. I’ve also seen him yell at customers. This guy loves confrontation. Complain about anything and this dude is going to go nuts. Over the years he seems to calm down a bit but he still loves to mix it up with the customers. He has no customer service skills and as indicated above, his store doesn’t exactly provide exceptional dry-​cleaning services either.
Bottom-​line, if you just dont want to wash your shirts, don’t want to pay a lot and dont mind horrific customer service this is your place. Otherwise, pay an extra quarter and go to a different cleaners.

Great cleaning, great prices… anyone who says otherwise is jealous or crazy. Thanks Todd for an amazing job! Ellen G.

I’ve been using this dry cleaner for over a year and have been happy with them until now. After Hurricane Sandy, I picked up my husbands dry cleaning and when I got it home he noticed that there were stains on two of the shirts. The owner (Todd) assured me that there was no water in the store from the hurricane so I was surprised that the shirts had stains. When I brought them back they told me they would re-​launder them for free. When I picked them up after they were re-​laundered, my husband noticed that one of them looked very beat up (it was a brand new Brooks Bros. shirt-​never been worn). He went to put it on and noticed that it didn’t even fit. We thought the shirt was a defective product from Brooks Bros so we brought the shirt back to Brooks Bros., only to learn from them that the shirt WAS NOT a Brooks Bros shirt. J&J removed the label from our original shirt that they had ruined, sewed the original label into some other shirt and tried to pass it off as ours. I was shocked to say the least. We went home and checked the rest of the shirts that we had just picked up from J&J and found that they did it on another shirt as well. We brought the shirts back into J&J and presented them to Todd. He seemed very confused and asked us to describe the shirts we originally brought in. We gave him the information and he said he would investigate and get back to us. So far I haven’t heard anything but what they did by switching out the shirts and trying to pass them off as our originals is deplorable to say the least. I would not trust them with my clothing again. I hope they «do the right thing» by us and reimburse us for the cost of the shirts. Whether they do or not, they have lost my business and I will tell others about their actions.

I’m writing this review because I think the other two are unfair representations. I’ve been going here for about five years, with their 99-​cent shirt deal. I’ve never, ever had a problem here (I’ve used a lot of places over the years and always found annoying things elsewhere, like broken or lost buttons, clamp marks or stickers all over my shirts, and myriad other problems). I’ve experienced none of that here. My dry cleaning (suits and jackets and whatnot) have also been treated well above average. My only qualm was that after Hurricane Sandy they were closed for weeks because of no power (they had zero damage to the store). LIPA’s fault and not theirs, to be sure. But I had 8 shirts there and I didn’t know if they were lost to the floodwaters, looted or what. So for the next apocalyptic storm, please buy a generator so you can open the doors sooner, or at least forward the phone number to your cell so you can explain to customers what’s going on. I, for one would appreciate it. By the way, I think it’s really nice that they have a bowl of lollipops at the cash register. It actually gives my little one something to look forward to when we’re running errands.

I’m writing this for a friend who is too nice to do so herself. But anyone in the Oceanside «hood» who uses J&J dry cleaners in Island Park — DON’T!!! The owners are nasty crooks.
From my friend:
«They lost an expensive shirt and didnt want to reimburse me. They are very obnoxious, mean-​spirited, terrible business people. A better place (and often much cheaper) is Tiffany Cleaners on Merrick Road in Merrick.»
Help me boycott J&J… Just so I can get help my friend get a little revenge.

Decent dry cleaning service, friendly enough staff and the prices are great but the shirts are not as good as when I go to my usual cleaners. Overall would use them again.

J&J Cleaners are crooks! We brought a suede vest to be cleaned and they destroyed it, kept the vest and will only pay ¹⁄₇ the value of the vest. They lied over 7 months about the condition of the vest and are now impossible to deal with. They admit they destroyed it but won’t take responsibility. Beware of these crooks and liars!!!