Benlo RV Repair

Been coming here for years, yea they are way over priced on everything, parts and service, but unfortunately it is the only place near me.
But I finally need to post a review.
Whenever I go in I try and avoid the lady owner. She seems to like to argue with customers and speaks to them in a very condescending manner. Plus their prices are so over retail it is very hard to purchase items without feeling raped.
The younger sales staff are a much safer bet if you have to go, and bring your gold card, gonna need it.
Camping World or ebay makes more sense though.

This place is fantastic! Their parts prices are competitive with what i was seeing online, and they will help get it right since theres a ziIllion and 3 different things to do with RVs.
The first time i went to get an estimate to repair where i parked a wee bit too close to a telephone pole. They showed me how to fix it to be factory newish and how to do it without spending a fortune. While i waited for the estimate Dedrick helped me find a part i needed and explained how to install it. I was surprised at how reasonable the part was and at how helpful everyone was.
The next time I brought it to fix the damage from the pole and to have a new valve put on the black tank– a yucky job which again, i thought they did for a reasonable price.
I picked up a few more cool things for the rig for fair prices too.
Finally, when i was coming to pick it up I got hung up in traffic and when i called them they waited a few minutes past closing for me. Just above and beyond with everything they do. Can’t say enough good things about Benlo and I will definitely be back!

Awesome people. Janet is a great person. Awesome attitude with 100% quality service. Check them out if you need something repaired. No bullshit here! Just great friendly and professional service!

You name it, I’ve needed it fixed. Benlo RV is my knight in shining armor when it comes to fixing my grooming trailer. Brakes, water pumps and heater, axles, bearings, door locks, everything! I wouldn’t be in business without them. Fast and friendly service.

My experience has been that anything related to RV’s, including service and parts, this is the place to go. They will do their best to get your satisfaction for a fair price, and quickly. I have had them work on my RV trailers for the past 20 years, and have always had a great experience. Also, for any parts, or RV accessories, they will either have it, will get it for you, or tell you where to get it.

Just called, all bad attitude. Not helpful at all. Very poor customer service from the outset. I miss Snell’s RV Repair.

I’ve been here a few times now and I really like this place. I had recently traded my last tow vehicle and had called all over to find someone who would re-​install it for me. No luck at all, until I called them. The set me up with an appointment and hade me come in with my old 5^th wheel slider hitch. They were happy to re-​use all of the old parts they could and they gave me a fair price. They even finished the job a half day sooner than promised.

I called them to ask a few minor trouble shooting questions about my mother — in laws RV, so I could help her get it in good working order before putting it up for sale. The lady I spoke to was very helpful in taking the time to answer all my questions over the phone, without the hassle of having to bring it in for service.

You always hate repairs on home, cars or RV as they usually have a way of getting more expensive than you anticipate. Not with Benlo!
Over about the last 20 years I have taken two different tent trailers ito Benlo for repairs of one sort or another. I am always happy as the cost of repairs has always been less than anticipated.
Recently took my Coleman unit in for a problem with the bed sliders. Well, Coleman has been out of the tent trailer biz for several years now, so they don’t supply parts. Tom, the owner, sized up the situation and fabricated some stops for the slider and now she is good as new.
I have always had good friendly service here. They will service your tiny little camp trailer or the giant RV.

This is the best place ever! The guys that work here are so helpful and knowledgeable. They have every part you can imagine and if they don’t have the one you need, they can get it quickly.

Always awesome service from Janet, she really knows what she is doing. Prices are very fair and they have a lot of great inventory. Always my first call when trying to find RV stuff. Highly recommend to all!

Great family great store my only problem is when I take my wife their she wants to buy everything. They have a great selection of merchandise and they are a lot of help when you need it. Thank you benlo you make a difference

Brought our Casita travel trailer here twice for warranty repairs. All work done well in a timely manner. Besides repairs, BENLO also has a well stocked store with things most RV’ers would need. Only CON is that the lot has a lot of small debris on the ground, which could lead to flat tires. A quick pass with a leaf blower would do the trick.

Complete integrity. Took my pop up because of bad tire wear. The next morning they called me back and said when they took the wheels off the only thing they saw was there was no camber. Mgr said the axle was just old and flexed out. Quoted me a fair price to replace. Told me it would take a week. Called me back a half hour later and said the axle was not a stock item and a new one had to be made. 2 – 3 weeks, but same price. I said ok, but put it back together I need for a weekend trip. When I called a few days later to see if I could pick up mgr told me they realized a plate on each spring had rotated 90 degrees. The rotated it back in position and the camber was fine. They then welded the plates to the springs so it would not happen again. No axle needed. I guarantee I never would have been dealt with so fairly at one of the McGiant RV corporate places. They exceeded my expectations, all staff members I came in contact with were polite and helpful.