Wyndham Las Colinas

The staff is friendly. I like that they have a complimentary shuttle. I’m here for work with others and don’t have a rental car of my own. There are a lot of restaurants the shuttle will take you to.
The bed and pillows are nice. I really really like the pillows. I always come back to a clean room.
My biggest frustration is that I have HORRIBLE cell reception here. Others in my group have also found this to be an issue. At times I have no service. It’s frustrating enough that I wouldn’t book another stay here. I don’t like being disconnected when I’m out of town, especially when there’s not much to do in this area. They do provide free wifi though, which helps some. The channel selection regarding cable is pretty disappointing.
It’s an ok hotel for the price I suppose. Not amazing and not horrible. If my cell phone didn’t die as soon as I stepped foot inside the building I’d consider it for another stay.

Disgusting and dirty… stayed here two times for business… both times there were roaches and bed bugs in my room. The second time was worse… i was about to fall asleep when i felt something crawl across my leg… natrual instinct… to flick away what it was… when i turned on the light, i saw a cockaroach the size of a AAA battery run under my bed… needless to say, i could not sleep the rest of the night. Spoke to front desk clerk next day, but obviously could care less… wrote my experience on their online guest satisfaction survey with no results. GROSS. DISGUSTING hotel… don’t let the outside fool you!!!

My wife and I stayed 3 nights here. When we got up the first morning to take a shower it only put out luke warm water. We both had to take a cold shower. She called the front desk to inform them and they said they would send someone down during the day. After we got back in the eveneing it was still cold. We had to call again and they sent the shuttle bus driver to try and fix it, because the mechanic was not available. He tried, but had to go and they eventually did find a mechanic and he got it working.
Other than that the room was clean and the bathroom well stocked. It wasn’t a bad stay and if I had to I’d go back.

Booked my room here on the reference of another business, so my discalimer is that I only did minimal research ahead of time. Overall I was not disappointed with my experience here, albiet with some exceptions. Let me start of with the fact that the staff here are just absolutely first-​rate! Anything I needed or requested was met with and handled promptly, and with courtesy!
Now, it would’ve been handy to know in advance that the bar here is currently closed until further notice; the signiage seemed to indicate some issue with their liqour license or something. Next, there is breakfast served here… um, it is absolutely horrible (sorry, but being honest). I have had better breakfast by far at a Holiday Inn Express and I would expect more from a hotel chain with the rep of Wyhdam. Based on the breakfast experience I chose not to patronize for any other meal, so I can’t be too sure that they provide better quality at other meal times. The location is fairly ok and within relative walking distance of some variety of eats, but you’ll need to drive a ways for some really good chow. The only other beef is that there are only 2 guest washers & 2 dryers which are all located in a nondiscript closet on the 3^rd floor with absolutely no mention of this location in any of the documentation in the rooms.
Not that this is within their control, but I must make a note that this hotel equals death to cell phones… as in you walk in and your signal dies… permenantly. Thank goodness they provide free WiFi otherwise you loose contact with the outside world once you go in.
Again, I really did enjoy my stay for the most part; the staff certainly makes up for the shortcomings!

Recently stayed here for 3 nights… had a good experience. Room was clean, staff is friendly and followed through with reserving a cab for me to the airport, pool area was great. Only 2 things that need improvement are the shower head and getting sheets that actually fit the bed.

no issues, helpful front desk

Nice hotel. VERY BAD DESIGN and disabled person unfriendly. Im glad I booked this through Priceline and got it cheap. Otherwise, I’d be super mad if I paid their regular rates. For starters, the design is terrible. There is only one entrance and it’s right next to the restaurant, lounge area, and the bar where everybody can see you bringing your personal items in. I just happened to get there during brunch and the place was PACKED. Luckily I had a blanket that I put over my items so the people dining couldnt see what I was brining in. But it was VERY uncomfortable. I even asked the receptionist if they had a different entrance and she said not one with parking where I could unload.
Also, there is no one to help with your luggage and you have to push those huge luggage carts yourself. The elevator is all the way in the corner on the right which was very inconvenient after driving 5 hours from south Texas and it was slow.
The receptionist initially put me in room 214 and told me to take the stairs to get to it. Why on earth would I take stairs with a car full of luggage and belongings? If you’ve got knee problems or cant walk long distances. Dont go here! I soon found out why she said take the stairs. 214 had to have been ¾ of a mile from the elevator literally. Its alot bigger than it looks from the highway. As soon as you come off the elevator, room 268 is the first one you see and you have to follow the hallway maze as the numbers go down. I was already exhausted from driving with a swollen knee and ankle, and sore back having to push this huge luggage rack down these long hallways turn after turn. It was ridiculous. When I got to the room I asked to be switched to something closer to the elevator and she said those were all suites. I am disabled and cant do all of that walking for a week so I upgraded. I did get a suite at the end of the hall from the elevator next to the ice machine and that was so much better. But then I had to go all the way back towards the elevator, got lost (with this luggage rack full of luggage) to the new room.
The suites are very nice for all intent purposes. Nice size living room in the front with a tv and bedroom with a 2^nd tv separated by the bathroom. My bathroom and fridge area had black ants. There wasnt any water bottles if there was supposed to be. Im a coffee drinker and really did not appreciate the cup style coffee maker that comes in the rooms. I bring my own coffee and filters everywhere and couldnt use them here which was disappointing. Breakfast buffet is $ 12.95. Room service breakfast ranges from 11.95 to 15.95. Wifi was free thank goodness. There was an ATM which was magnificent. There was an indoor pool and whirlpool which looked lovely.
I just think this hotel is doing too much in areas they need to go simpler. I did better at the Studio 6 off Stemmons Trail for $ 30! I wont be back here and dont recommend it unless you Priceline or Hotwire. Not worth the money. Im glad I didnt pay full price. And Im a Marriott Hilton type of gal. Thank you Priceline!

Great service, great people, great stay for a great price.

Avery nice hotel overall. I ate in the hotel twice and found the food to be tasty and the staff to be courteous and friendly. Room was clean. Shower had good water pressure.

I stay here frequently on business trips to the DFW area. Its chief attributes are friendly staff, local shuttle service, free wifi and its location, which is walking distance to several good low-​cost restaurants. The rooms and common areas are clean and comfortable but quite ordinary and worn, typical of a mid-​priced business hotel.

At 2:00 AM today I was reading in bed at this hotel and I saw a bedbug crawling over my legs on top of the covers. I called the front desk and the manager offered to change rooms. I said OK, packed and waited for security to bring me a key. The security officer arrived and confirmed it was a bedbug. Although I understand that bedbugs are more and more common and not the fault of the hotel, I decided to find another hotel immediately. The front desk manager could not have been more helpful. She was polite, took responsibility and was very helpful in finding me a new hotel. (So was the security officer.)Once I got to my new hotel I Googled «bedbugs» and the images definately matched what I saw in the bed. Later in the day I spoke with the General Manager. He said they had the room inspected by a professional and that the bug I saw was a «spring bug» and not a bedbug. I Googled Spring Bug and there is no such thing. He also said the «spring bug» must have flown into the room. The bug I saw did not have wings. «Spring bug» is a general term used to describe bugs that tend to come out in the springtime. I really don’t appreciate being lied to. Shame on the GM for not taking responsibility. And if he cannot admit there are bedbugs, do you think he’s treating the hotel for them?

The staff is very professional and our room has a balcony and a view of a small lake. Room 130 is a very secluded room very near the pool.

Enjoyed our stay in this hotel. It was clean and modernized interior and clean. We never asked for room service or extra towels or amenities so cannot comment on that service, but I can comment that the location is a bit hard to find. We did end up going across the street to ALoft Hotel prior and asking where Wyndham was since it was hidden in the back especially hard to find at night, so go during the day. Night employee had already checked us in prior to us coming, and I booked the hotel on Priceline.

I’ve stayed here many times because I book on Priceline and I seem to get this one. Everything is good except for some reason my Verizon phone won’t work in the room. This has happened on 3 of my visits. I have to go outside to use my cell phone. That’s kinda crazy. One time I left my room service ticket for breakfast on the door and the food never arrived. That’s ok — it’s kinda expensive anyway and McDonalds is within walking distance. I love the indoor pool and hot tub. It’s way better than the Aloft or Nylo pools.

Terrible. Wyndham should disavow this hotel to save their brand. No hd programming in rooms … Though they have flat panel TVs… which is silly. New workout room that has no lights (!) and terrible room service that doesn’t even replace towels. Who does this? Today. The power is out in the entire hotel. Bonus! I booked on priceline and will avoid the entire Las Colinas zone to stay away from this stinker. Avoid Avoid. AVOID.

This hotel was ok to stay in for a week. The king sized bed was comfy, the service is really nice, the pool wass usually empty. But there are some things I dont really like about this place. It is set up as a business mans hotel from the looks of many airline pilots and workers and other business people roaming the halls. So the rooms should be set up for long term stays. My room didn’t have a dvd player which really sucks because there is nothing and I mean nothing around. And the food in the lobby is so grossly over priced it was rediculous. This would not be another pick for me but the room was definately nice and clean

This is my second stay at this hotel, and while I can certainly rate most hotels as a «meh», this one really hits the mark of «meh».
Each time I’ve checked in here there has been no line, which certainly is nice.
The rooms are spacious, and the beds are fine, but that’s about where the fun stops. The rooms are of the 2-​room variety, with a would-​be living area and bedroom.
The bedroom strangely enough contains the alleged lounging chair. What is nice is that the chair has an outlet attached to it as well as two swinging elementary school chair style tables so you can sit and work on your laptop. You’ll notice I didn’t say «…sit in comfort…». This is easily one of the most uncomfortable chairs ever. And why is it in the bedroom?
The living area contains a couch, desk and office chair. The office chair is very nice, and the desk is well as a desk. As for the couch — if you’re looking to be able to lounge after a hard days work and watch some TV, think again. Try as I might, I could not find a comfortable position on that couch.
I generally try to avoid hotel restaurants since most of the time the food is an attempt at good cuisine that misses the mark. But sometimes convenience wins out as it did a couple of nights here. Their pomodoro pasta dishes are good and the pork chop was decent. What did confuse me is the pork chop is served with wasabi mashed potatoes. Let me make clear right now that j’adore wasabi mashed potatoes — with things like seared ahi, not pork chops. It was just out of place.
The bar area is also awkwardly set up. It’s simply a bar are on one side of the lobby, but from the bar one can’t see the TV. If I’m going to go sit down and have a beer, I want to be able to easily watch the game. Not really feasible while sitting at the bar.
All-​in-​all, a «meh» hotel that served its purpose and little else.

Atmosphere: Fantastic
Service: Excellent
Rooms: Amazing, Modern, Clean
Cleanliness: Spotless
Shower: Needs a better shower head
Water Pressure: Good
A/​C: Didn’t blow on my face
The bed and pillows were the most comfortable I’ve slept on in years! The best! I will definitely stay here again when I’m in town!
But here are few areas of improvement I’d like to see
The internet is not wireless and they charge not good! The breakfast in the morning is expensive and I’m used to some form of complimentary breakfast of some sort, well not here.