NTB

It took a little long for a basic oil change, but so far so good. Nothing is broken that was previously just fine. KNOCK ON WOOD!!!

I stopped in to this NTB at closing time with a friend of mine who had a large screw in her tire. Mauricio, the sales associate was awesome! Even though the shop had their doors closed and the workers were getting ready to get in their cars and go home for the evening, everyone stepped up to help out. It was great!
Mauricio was very helpful while my friends car was getting fixed to help me decide on tires for my car. Because they were so helpful so late in the day, I returned the following morning to have 4 new tires put on my car.
There are several negative comments about this place that were posted in the past, but I am telling you these guys are great, very professional and helpful. You may wait for a little while, but I think that is because they are ensuring quality of workmanship. So bring something to read, and just relax. Waiting area is very clean with fresh coffee.
Because these guys have been so helpful in the last 24 hours, I plan on bringing my Jeep JK Rubicon back to their shop when I am ready to install my Nitto Trail Grapplers.
Thanks guys!

What better way to spend my vacation than in the waiting room of a car repair shop? Oh, wait, there are about A MILLION THINGS I would rather do than be hanging out at an NTB on a beautiful Saturday afternoon. But my battery was starting slower and slower every time, and I didn’t relish being stuck at a truck stop on I-​45 on my way home. Buc-Ee’s may sell a lot of things, but last I checked, car batteries isn’t among them.
I was able to locate this NTB, which was closest to me, as I was staying in a DFW-​adjacent hotel. With a few wishes and prayers I was able to start my car one last time and drive it here, where I was greeted with a friendly face. I explained what I thought the problem was and the sales associate took great pains to make sure that was, in fact, the problem and made sure I got the best price. Being treated like a human being instead of a dumb chick was a real bonus (the fact that I corrected him on his sports metaphor may have helped).
The only thing that burned this experience for me was the fact that they kept me waiting for over two hours for something that takes ten minutes to do. I understood that there was a line in front of me, and they apologized for the wait an hour in, but then I was told it would be only ten minutes more. I had them replace my engine filter when it was pointed out that it needed replacing ($ 15 repairs are the kind I can live with), I was told that would only add five minutes to my total time. Almost an hour later, I was finally paying for my repairs. By the time I’d gone back to the event I was in town for, I literally caught the final thirty seconds. Bummer. But it needed to be done.
Otherwise, fairly painless experience. I just hope I won’t ever have to avail myself of their services again.

Okay, Firstly nearly 3 hours of waiting. Bought 3 EXTREMELY EXPENSIVE tires. My tires looked dirty dull and used. I will NEVER go back to this place again. NEVER!!! Gave them «A» star… but they don’t deserve even one star. That’s all…

I’ve been coming here since about 2000 and everything has been flawless. The after care has been stellar.
Are they the least expensive around? No.
Do they take great care? Yes
Do they have good deals? Yes sometimes — look carefully for them

This place is so expensive, but I’d rather come here than go to any of the Mom and Pop shops for new tires. It feels like I hve to come back here way more often than normal. This is my 4^th time this year, at least. The service takes forever no matter what you’re getting done. I’ve called and compared prices with other shops and this I the best I’ve found, but I will be checking with my fellow Unilocalers to see if this has been worth my trouble, at all…
Days later, I am glad I did not finish this review caue after about two and a half hours of sitting, they told me they didn’t have my tire in stock and to come back the next day. Screw. NTB.

The employee I dealt with there was just a complete ass.