John N Zotos, DDS

I tried to make an appointment for my husband whose been having a toothache. His insurance coverage started today and he did not have an office assigned. When I spoke with the lady who answered the phone (Angie), she told me that the process to have an office assigned by his insurance will take a month. A representative from the insurance called her to see if we could do something and execute an immediate transfer since he was in pain but they were not willing to help. I understand that’s how their contract works but it really made me upset how Angie did not have any empathy towards the situation. She sounded annoyed and rushed to end the conversation. I just do not understand how she could suggest to make an appointment for next month when she knew that my husband was in pain. If I have to wait a month for my husband to be seen, I would wait for an appointment in a place with a good customer service. The reason why I wanted him to go there was because the other reviews were good, but unfortunately I did not have the same luck with this office.

I just love this dentist, mind u im a big baby when it comes to dental work. Him and his staff always make me feel comfortable. Usually I freak out when it comes to dentist, but Dr. Zotos makes me feel so calm. His staff addresses all my concerns and make the process much easier despite how difficult I can be. I would recommend him to anyone. And he never tries to talk me into expensive procedures, finding ways to get my teeth under control without taking to much out of my pockets. THE BEST DENTIST I’VE EVER HAD!!!

Let me start by saying what everyone probably says about the dentist; I HATE GOING. Luckily this place is covered by my insurance and had some pretty good reviews online. After calling them I was able to set up an appointment very quickly (contrary to what my insurance said, they said I’d have to wait till March for an appointment PSH!) When I arrived I filled out the introductory paperwork and waited for about 7 – 10 minutes. After that a lovely assistant helped get x-​rays even when I was being difficult and gagging on the equipment lol. A few minutes later Dr. Zotos came in to go over my x-​rays and tell me what the (literal) damage is. **I’m going to be honest here, Dr. Zotos’ voice sounds like Don Draper’s off of Mad Men!!!** That alone made my visit more pleasant lol. After discussing his findings I quickly received a cleaning and a treatment plan. | Overall the visit was pleasant and wasn’t as horrible as I was expecting. I also LOVED the fact that I wasn’t being sold on cosmetic things I don’t need at this time. When I went to Aspen Dental last year it felt like as soon as I went to pay they were trying to upsell me. I’d highly reccomend this dentist to anyone. |

I’ve been going to Dr. Zotos for at least 5 years. I found him by word of mouth, several people I work with referred me to go to him as an excellent dentist. Now its my turn to tell anyone that needs dental work to go to him. The staff is friendly, professional and gentle as they do their procedures. I trust each of them for all my dental work. I will not go anywhere else! They have filled my cavities, they do all my cleanings and I just had a crown put on today, IT LOOKS GREAT and FEELS PERFECT! The office is full of interesting and original artwork, and Dr Zotos is a sort of artist also, making each of his client’s mouths beautiful and pain free. I RECOMMEND HIM 100% AND THANK THEM EVERY TIME I GO, THEY ARE ALL AMAZING :)

So the delayed cleanings are now officially a pattern. What ticks me off is the receptionist said your next visit is just a little over 6 months away. I do the math on my fingers and my next cleaning is actually closer to 8 months out.
So I’m doing a search for dentists right now, and I see that Zotos status is «accepting new patients». How can he be accepting new patients when he is this far over capacity? He’s a fine dentist and his hygienist is great, but I simply can’t have my teeth cleaned every 8 months!