Horchow

Horrible! Do Not Buy any furniture from Horchow. Merchandise quality is poor. Their delivery agent, Sun Delivery, is even worse.
I have purchased pieces from them in 2012,2013, and 2015. Everything was fine.
Then I purchased a dresser and night table. The drawers did not shut. Their delivery agent, Sun Delivery, is separate. They are in North Carolina and only make infrequent stops to your area.
I ordered replacement pieces. Sun Delivery showed up late for the delivery. Did not call to say they would be late. Delivered a replacement dresser that had already been returned and was scratched and stained on the top! When I realized this, the delivery guys had just left. I called their phone, they did not pickup and voicemail was full.
Also, they had me sign paperwork acknowledging the furniture pickup for items I was returning. AFTER, I signed the paperwork and they had carted off the to-​be-​returned items, they told me that they had marked my return items as being damaged and scratched in the back!!! I never saw any scratches. They should have pointed this out before removing the furniture if it was indeed the case! I think they were just covering themselves in case they damaged the furniture in their truck during the return trip to NC.
I was supposed to get «white glove» delivery service the second time around. I received even worse service than the first time.
Never buy Horchow. Never use Sun Delivery.
Shop Crate & Barrell or anyone who has in-​house delivery people.