Hilton Garden Inn Las Colinas

Hotel was clean. Room was nice. People were friendly. But be prepared to pay out the nose for any added extras. A bottle of water way $ 4, bottle of beer was $ 6, and the breakfast (that wasn’t good btw. In fact it was pretty bad) was $ 11 for a buffet that really should have been free. So if you just need a quick place to sleep this is great but be prepared to get food and drink elsewhere!

I stayed here for a couple of nights recently. It wasn’t that bad. Room was clean, employees were very nice. I did have a hard time sleeping, maybe I am just used to my bed at home? I did not like, they did not have a free breakfast. They do offer all you can eat buffet for about ten dollars. So my yogurt was ten dollars each day!
Rooms were a little loud, Doors weren’t sealed enough, could hear everything in the hall. The hotel offers, a pool, gym, conference room, also all of the tools you need to do your work on computer. Wifi is slow, and must pay extra for premium.
Overall my stay was good, been to better.

Nice hotel. Friendly staff and clean rooms. Very respectful of do not disturb signs. Always willing to give you extra blankets, pillows, towels, etc. Will return to this hotel again if in the area

We had a wonderful stay at the hotel visiting our son. The staff and the manager Chris were very helpful to us. Shopping was close by. No stress. We will definitely stay here when we come back.

The receptionist was extremely rude while I was checking in… Said hello how are you and she didn’t even look at me… Came into the room and I’m not sure it was even cleaned… Next day it was «cleaned» but saw blood stains on the sheets

Very nice hotel. Elegant lobby and good service. It’s what you would expect from Hilton. The only thing missing is a hot tub.

Tonight I had the best meal. I had a long day and was starving. I was pleased to see a new fresh new menu at the Hilton. I had the spicy chicken wrap. It was so delicious. I had the pleasure of meeting Chef Lex tonight and complimented him on the new menu. I stayed here last September and wasn’t impressed so glad they have someone excited about great food in the kitchen. Thank you for an awesome meal!!!

Very nice clean room, service at the front desk was very pleasant. Easy access off freeway and lots of amenities in close range of this location.

I’ve stayed here back in August 2014, and decided to come back because I really enjoyed that stay back in August. With that being said this stay was a bit different, I called in to request early check in, I was told it was not a problem, upon arriving to the hotel my room was not ready. Then I later asked for a late check out, and the maid tried to enter the room. Also the room had no heat, so me and my boyfriend had go to sleep and awake in a very cold room 519, this was the first night and morning of the dropping temperature. I will give them a 3 star this time, but I will try them again to see if things will be better.

The hotel is on the smaller size (4 or 5 floors) and is located near a lot of dining as well as a Kohls, Target, Ross, TJMaxx and some other shops. Also very close to the DFW airport and to the city of Dallas as well.
The beds are a bit firm and I had issues with my room key not working (seems like this is a common problem from what other guests told me).
I do have to commend Teena and Humberto. Teena was the bartender that took care of us one night while we had cocktails before heading out to dinner. She was super sweet. Humberto was extremely pleasant and helpful with our breakfast buffet service. the breakfast buffet is pretty good and they have a decent selection. I would definitely chose this hotel again. Oh, and they have a 24 hour gym with two ellipticals, two treadmills, a bike and free weights. The pool area is nice as well (free parking is a nice plus too!)

Excellent business hotel with all of the modern amenities that one expects, including power outlets on top of the night stands and desk. The breakfast buffet is high quality and low cost, and even features biscuits & gravy. The room air conditioning is powerful and is capable of reaching a nice low temperature.

My bro and sis-​in-​law put me up here when my flight out was cancelled thanks to the polar vortex of 2014.
I am usually very pleased with Hilton hotels, as is my brother. We both travel a lot for business – we both are members of many hotel loyalty programs, but he prefers HiltonHonors while I usually go Starwood.
When we arrived, the room looked great, staff was great, my sis in law (also one of my besties) and I were gonna have a girls night out. We went out for drinks, then grabbed dinner with my bro. When we got back to our room, we prepped for bed and noticed a hair on the duvet. Gross. But it was so late, we figured we’d mention it in the morning to concierge but NBD.
Then I turned back the linen and there were MANY HAIRS inside the bed. SO. SO. SO. GROSS. We called the front desk. A man arrived and tried to hand us the sheets. Asked us to strip the bed and give the linens to him.
Wait, what!!!
Yeah, that’s right. We paid for a hotel room that HAD NO LESS THAN 8 HAIRS IN THE BED AND THEN THEY TRIED TO GET US TO STRIP THE LINENS AND REMAKE THE BED.
We didn’t and asked for a new room; he said they were out of rooms and that housekeeping was gone…
We had a brief stare-​off.
He finally did it himself, seemingly annoyed and frustrated with us.
The next morning, we told the manager. She apologized but said they don’t have housekeeping at night.
This is where I was really confused. Regardless of whether or not you have housekeeping, you should still take care of your guests…
I’m still grossed out. Told my bro – this is why you go Starwood if you have the choice…

I recently stayed here while attending a group event. The hotel was clean and neat but the best part of the visit was the amazing staff! Every person we had contact with was super friendly and helpful. I can honestly say it was one of the best hotel experiences I a have had with regards to interaction with employees. Great job guys!

Great business hotel. Not a family hotel. Pool sucks and no hot tub. Stay away from 4^th floor unless you like smoke smell.

I stay in Hilton regularly this is my best hilton so far they take care of gusts vey well cared

Clean, friendly staff, spacious room, free parking, conveniently located. This is my 2^nd stay at this hotel and I will likely return when in the area.

Went there for a meeting and they have a nice quick breakfast mini buffett that is fast and reasonable.

Can’t say this is my favorite HGI. First room was on the ground floor beside the elevator and the AC units, so between the humming units and buzzing elevator… uhhh, thanks for the upgrade as a Gold HHonors. Moved to an upper floor and slightly better room. Glad I was here for 1 nite only.

I have to give this HGI a 5, I just have to.
This property has to be the most unique HGI ever. Usually, I know what to expect in a HGI, but I was totally thrown off by the chic (I only use that word if I have to) décor in the lobby. I’ll post pictures!
Stayed here under my Hilton employee discount for business/​leisure. Renee greeted me with a smile and was so kind and informing throughout the little time we talked. As we started talking about the hospitality industry, she told me something I didn’t know which was that this HGI was the very first to be built in TX. Working for Hilton myself, I found that to be interesting!
The lobby/​bar/​restaurant area is beautifully decorated, but please stay tuned for what I have to say about the outdoor/​pool area!
The outdoor/​pool area has LED lights around and in it, there are several secluded areas with comfortable outdoor sectionals. My jaw dropped when I saw about 6 cabanas by the pool. At a HGI?! That is too cool. HGI’s worldwide should make that standard. I will never look at another HGI the same again. Kudos to the owner! There is music playing in the background which adds to an already warm and inviting atmosphere. Also, if you chose to dine at the hotel — you have the option to be seated outdoors in a nice dining area near the pool.
Our rooms were immaculate, super clean and smelled so good! I also love how there are outlets everywhere you turn. All hotels should have outlets in their lamps these days. What’s taking some so long?
Plenty of parking.
Oh yea, I am definitely returning.

It really is a 4.5 rating, but Unilocal hasn’t figured out the half star thing yet…
I couldn’t believe that this hotel was 15 years old! The owners of this franchise know how to keep a property looking fresh and up-​to-​date. I thought it was no more that two or three years old at the most. The rooms are a decent size, clean, and well maintained, & the bed was very comfortable! The staff is very helpful and is always willing to assist with directions and recommendation for dinner or entertainment. They do have a bar and room service with a decent selection of dinner items. The breakfasts could use some help, but what Hotel breakfast buffet couldn’t use some help. Again, the employees really made the difference. Rhonda at the bar was very friendly and really went out of her way to keep me entertained for an hour. Renee at the front desk was super nice and even pulled me a favor while I was there (thanks Renee). Even the management went out of there way to make sure we were comfortable when we were using the bar for a small business meeting in the afternoon. They even brought us a few sodas & cups of ice while they were trying to set up the bar to be opened & they insisted that we stay where we were and that they would work around us… Probably the best Hilton Garden Inn I have ever had the pleasure of staying at & I will be back!