Buena Vista Animal Clinic

Even though there are other offices nearby, I’ve been bringing my dog to Buena Vista for about 2.5 years. Everyone always takes good care of us. When we adopted our second dog, we were able to get the shots synced up so both dogs can be done in one visit. Whenever one of them has felt off or gotten into something, the folks at the office have been helpful in working us in or letting us know what to do. Everything has been working out great and I have a good trust for the staff.

I was told my dog was to big, and that they didn’t have the equipment to help him. What kind of vet are?!? To whom ever I was on the phone with also hung up on me in mid conversation and never called back.

Dr. Burkett is amazing. A co-​worker referred me two years ago. I drive from Dallas with both my dogs. it is well worth it. I very much appreciate that he cares about his clients. We aren’t just another appointment. His prices are very fair. Make an appointment!

I took our cat here to get neutered primarily because it was close by, but was pleasantly surprised by the friendly staff and good pricing. They called back after the appointment to check on him as well. When we had to get the poor little guy declawed as well, they were the natural choice and once again they charged less than expected while going the extra mile in care.

Clean waiting area. Not overly nice people but nice enough. The dr was pretty cool … I would go back.

I appreciate everything they do for my cats. Every exam includes a nail trim and I’ve also taken advantage of their day boarding.

Dr. Burkett is soooo nice! He calmed my dog down immediately upon walking in the room. He was genuinely interested in my dog Roxie. They got me in on short notice and were very good with her. It was also competitively priced and I will definitely be back!

I was referred to Buena Vista by a friend of mine. Without a doubt, the nicest people and the friendliest Doctor, Dr. Burkett. Took my dog in like he was theirs and started the surgery right then and there. When I arrived to pick my dog back up, they knew exactly who I was and who my dog was. Really impressed. Oh and the second most important thing next to getting me dog fixed up. you just can’t beat their prices. I paid nearly $ 1000 less than VCA’s estimate. I will never take my 3 dogs anywhere, but to Buena Vista. Thank you guys from the bottom of my heart!
You really get animal lovers at BV who just want to help in any way they can. Going above and beyond.

My whole family has taken all of our animals to Dr. Burkett for years. He has always been so sweet and caring. I trust him and the staff with our animals and love him so much!

Dr. Burkett and his staff are outstanding: caring, compassionate, and relatable. I highly recommend Buena Vista Animal Clinic and would not take my furry family members anywhere else.

Gawd, I cannot articulate just how freaking amazing Dr. B is.
I
just
can’t.
I don’t know enough words. But simply put, the man is thorough.
One of my cats’ eyes went cloudy one night and I made the mistake of taking him to a low-​cost clinic in Farmer’s Branch. For $ 35, she didn’t do anything but shine a light in the affected eye, assumed he had an upper respiratory infection, and prescribed him some eye drops to which she didn’t even explain to me the administration procedure. Granted, it’s on the box but that’s like your job. You tell me how to use it and if I have questions, that’s when I ask. But I’ll save that review for them…
I began administering the eye drops this unnamed vet gave me the moment I got home (no, she didn’t even put the initial drops in for me) and waited a few days and hoped it’d get better. It didn’t. And I was losing sleep over the thought of how my kitten, at 7 months, is suffering and would probably lose an eye because of my inaction. So finally I left work early to bring him to Dr. B whom I knew would do something.
We got there around 1730 (clinic closes at 1800) and there were about 2 or 3 people waiting to be seen or had been seen and were just waiting for meds. They were eventually seen and Dr. B is so gracious; he is always apologising profusely for long wait times.
Before we even entered the exam room he was already asking us what was wrong. We told him and he went straight to work. Dapper is not a very happy boy when he’s at the vet and he will growl, scratch, even bite and just be as intimidating as he possibly can but Doc B just handled the situation like someone who has been handling animals his whole life. Most vets would probably be intimidated & half-​ass the exam but Doc B was just amazing. He acted like a Papa Lion handling a cub who was getting out of hand. He did what the other vet completely ignored to do which was stain his eye to see whether or not there were any abrasions (and there weren’t). After a little bit of this and that, he prescribed new eye drops and administered the first two for us (and those who have cats know that getting eye drops into a feisty feline can be very challenging).
I like many things about Doc B but one of those things is the fact that he will answer any and all of your questions and when you ask him to expand on something and he will explain it to you until you truly understand.
The only negative thing I can say about BVAC is that one of his techs, a plumpy blonde by the name of Sarah, has a really awful attitude. Each time I am here, she always seems surly, she never smiles, and she’s always slamming office supplies down like she’s inconvenience by you but if it weren’t for Doc B I would probably have gone elsewhere by now.
Anyway, just don’t go anywhere else. If you can just ignore Surly Sarah or are lucky enough to come in when she’s off, you will be grateful you did.

Dr. Burkett and his friendly staff are extremely helpful with our young puppy. He is very flexible with offering emergency visits and Saturday appointments. He is very knowledgeable and a guy that will shoot straight with you.
As long my wife and I have animals in DFW we will use the Buena Vista Animal Clinic.

The initial vet visit was great. However, a few weeks later I tried to place an order on-​line for heart guard from 800PetMeds and they would not authorize the prescription. The would only allow me to purchase directly from them. I wish I would have known this prior to spending the money with them to have my dog checked out. Posting this so that nobody else gets caught by surprise.

Dr. Burkett has been our vet since I can remember, at least 15 years. He and his staff always go above and beyond and treat your pet like family. They’re especially great near the end, very sweet and sensitive to the situation.
Always awesome about getting you an appointment that fits your schedule, and always available for emergencies– as a matter of fact, I’m headed there in 15 minutes.
I highly recommend this animal clinic. It’s not flashy and fancy, it’s down to earth, good service from sweet people. A must for all Irving pets!

I came to Texas with my job and brought my 9 yr old chocolate/​golden Lab mix with me. She has a history of ear infections and sure enough not long after being here she got another one. I took her to another vet in Irving that was quite expensive and they sold me ear wash and drops. They did not work. After the second round of medication failed and she became more miserable and lethargic I found Dr. Burkett on Unilocal.Wow, what a great bunch of folks. We had never been there and they saw us late that afternoon. Dr. Burkett was great with her as she was obviously not interested in having someone mess with her ear. He was gentle and talked to her soothingly. He treated her ear with a medication that goes in the ear and stays there for two weeks. He told us not to do anything else with it and to follow up in two weeks. It’s been 24 hours and I can already tell a difference in her. Another bonus was their pricing. It was very reasonable, almost shocking actually. With her history, I have spent tons of money and it always included buying additional medicine to take home and treat her with. So, if your looking for a kind, caring vet, Dr. Burkett is your guy. And it won’t break your wallett.

Still excellent service! We moved to a clinic in McKinney because we no longer live in the Irving area. When I called to transfer my records, the staff at Buena Vista not only treated me politely and professionally, but actually did so promptly within an hour of my request. Thank you Dr. Burkett and staff! Few clinics, animal or human, handle transfer requests with such courtesy and aplomb.

I got a dog 2 years ago and brought him to Dr. Burkett after talking with him on the phone. The prices are reasonable and the staff was friendly. I had traveled for about a year and moved back to Irving and was shopping for a vet again based on price alone. Then my ex’s 15yr old Pekingese had a stroke and it was her time to go. Other places were very expensive and did not seem very caring. We went back to Buena Vista and they were very caring and compassionate. We were all very broken up about the loss of our family member and the office staff and Dr. Burkett couldn’t have been better. Their caring and concern earned them my business for life. I will never go to another vet as long as he is in practice.

First let me say ReBecca and Sarah, Really!!! I don’t see five stars for this place. Here is my take… Upon a referral to thus clinic by DFWHS of Irving to have our newly adopted family member, Tucker Blu for his first exam I decided to make the 30 mile trip over to save $ 45 at my veterinarian.
Upon arrival Blu and I went in and was greeted by a fat cat (Sorry, but I don’t care for cats) just wondering around in the waiting area, yuk! The office was small and cramped.
I approached the window and the two young women wasn’t welcoming or friendly at all so my extra diva mode kick in. Our appointment time was on point with Dr. Burnett. who was friendly, pet knowledgeable and kind. Overall since his office and staff is a reflection of him this is why I gave two stars.
Personally, this office just wasn’t up to standards of the others I’ve been. The exam consisted of 8 minutes looking at teeth, eyes, taking temp and weight… that’s it! I was disappointed in the lack of service…

Easy to make an appointment, friendly staff, knowledgeable Vet. Dr. Burkett was very friendly and made my pooch comfortable. Thank you!

It’s been several months since I’ve needed to come to this clinic (knock on wood!), but I noticed just now that it had no review when it really deserves a great one.
I’ve been to several vets in my lifetime of pet ownership, but there is something really different about this place. It’s never been super busy when I’ve been there, and it was overall a more relaxed and calm experience than going to other vet offices. A few times, I was able to get a same-​day appointment when I needed one, which was unheard of at my last vet.
If you search around the web, everyone has the same thing to say about this place, and that’s that Dr. Burkett is a super nice guy. I definitely agree, and for that reason, I hope to be able to keep him as my vet for a long time.