Win-Dor

We recently used Win-​dor for our 19 retrofit windows and 1 «new construction». Our rep was Brian who explained the process and answered our many questions. When the day came to install our new windows Miles and his team were courteous, clean, and extremely polite. The city inspector came to sign off on the final work and mentioned that the weatherproofing was flawless. We are very happy with the end result and highly recommend Win-dor’s service.

Awesome Update: The City Inspector pointed out the clean mitering of the Vinyl (after I asked about the workmanship), stating most Companies don’t make it this nice. Also stating that this Company’s work always shows Quality and we should be very pleased for many years to come. (The City Inspector would neither Endorse, Promote nor Discount the Company nor Product or any of it’s Affiliates. This was merely an observation of his own NOT representing the City’s opinion, after my inquiry was made).
Andrew and Jeff’s crews were AMAZING! They called ahead of time to confirm arrival, were beyond Diligent in their work, Friendly, Respectful, and CLEAN! The windows they installed look like they were molded into our home from the get go, as their installation was seamless. Absolutely PERFECT and efficient installation, and it was nice to see how their great Teamwork & Efficiency made it possible to install 8 Windows and a Sliding Glass door in just under 8 hours! The Company can spend millions to make & sell the product, BUT, if the end result of Installation isn’t on par, none of that matters. You HAVE to have a great Team who cares. We are beyond thrilled with the crews and because of our experience with them, will highly recommend the Company. While I can’t yet review the quality of the windows performance (that will come to Life in the coming years as we see how they withstand the elements), they look to be made of great Quality and the pricing couldn’t be beat (we shopped around). Overall, we’re beyond thrilled and have already recommended the Company/​Crew to Friends. Our heartfelt thanks.

Great job Diego installing patio door! Looks awesome! You did an amazing job. Thank you :)

Andrew and Diego’s crews were great! They were respectful and cleaned up every day. They finished a day early, which was great! Highly recommend. Great pricing.

Had our windows installed today by Miles and Gabriel. What great team. So happy with them. Call 888−264−7321 for you Windows. Ask for Miles you won’t regret it.

Dan & George did a excellent job with the installation, 5 windows 2 (4) panel sliding doors & two large fixed windows. They showed up on time, and worked their magic with the windows looking straight since my walls were not. Not to mention they cleaned up after the job & was quite professional. I will definitely use them again we are ready to get our windows down stairs replaced. Boy and I glad, we selected Win-Dor…Thanks George, Dan.
I almost forgot about the sales rep Jeff… He was professional & informative he guided us to which option would look the best regarding the window selection and he did a excellent job! Since we are 100% satisfied with the layout of the windows.
We are completely happy with the entire process and the job was worth every penny!

Love our new French doors from Windor!!! Miles and Richard did a great job installing them! They even managed to save our custom window casings. Everything works great and looks good. Thank you, Miles & Richard!

Just had 13 windows and and 2 sliding patio doors replaced by Windor and we are quite satisfied with the experience. The primary reason why we went with Windor is the product and the price. We shopped around quite a bit and got a few different quotes and Windor was in the median on price. The sale rep, Stephon Tyson, went through all the details with us and there was no hard selling. Stephon showed up on time for both our meeting, one to estimate and the other for the paper work, and both time he was great. I really like the quality of the windows, just a slight push and it roll and it also self-​lock when you close it (I like this feature but I do have some issues with it that I need to contact Windor for some adjustment: some of the windows are not locking like it should when you close it). After the windows were replaced I couldn’t hear much noises from the outside anymore. I live down the street from Disneyland and get bombarded by them every night and I could still hear the firework, but it certainly much better than before. Even my air condition was running much more efficient.
It took two days for installation and I took both days off from work to be there. You might need to do that too because the installation crew often would have to make a service stop for a previous customer so they did not show up at the start of the day until close to 10 am or pass that, which happen to me on both days. On the first day they left early; I think one of the guy on the crew had to run home for a family emergency. On the second day they worked all the way passed sun down to get all the windows and sliding doors in. I was very impressed with the clean up after the work was done. There are a few things that they missed, but I figured it was late and dark so it’s tough to spot them, I could take care of it myself. Like I mentioned above the only issue that I have now is that the self-​lock feature doesn’t work every time for all the windows and needs some adjustment.

Dan and George did a great job of installing my doors and windows. Perfect clean-​up also.
Now I just hope that the great look last for many, many years.
Laguna Niguel
Thank you

We bought our duel pane windows from Windor Several years ago. Our sales woman was delightful and the installation came off without a hitch. A few years later we enlarged our kitchen. Windor once again came out and installed a window and framed it in, matching our house perfectly.
Then we started noticing spots on our double panes. We contacted Windor and a rep was sent out, and he acknowledged that this was an issue with some of the earlier windows. The glitch came along when we could not locate our receipt. We have been trying to get resolution on our «lifetime» guarantee, but Windor does not want to honor the manufacturing defect issue in their product. It is sad and a not so very complementary commentary on the business dealings of Windor or today in general, when the manufacturer of a home improvement product does not honor the product they profusely claim as superior.
In my option it make them liars and considerably less than trust worthy. Please beware of the smiling faces and the prepurchase customer service. It all ends when the product fails miserably.

They called to confirm tomorrow, so they had the wrong day scheduled. An honest mistake.

Jason & his crew have come through, again. Their windows are great & their prices even better. This is my third experience with Win-​Dor and their install crew has always been on time & done a great job. Can’t beat ‘em…

Great service and product. I have purchased double-​hung and picture windows from Win-​Dor. The installers are neat, efficient and very detail-​oriented. It’s great to be able to buy a California made product as well. I will be purchasing from them again.

Great job from Chris Rudy and Edgar. Windows and sliders look great. Fast and efficient. There were a couple hiccups from the initial order to the install, but I think it’s because win-​dor moved to a new facility. Even with the confusion, the final product was great and I am glad I went with them. The windows and doors seem much better than what I see at most other places, and the install crew really knew what they were doing.

Windor just left my home, corrected a problem we had.
Leo Lazaro the serviceman was early. courteous, and very professional.
His work was neat and clean and corrected are problem.
A great representative for Windor.
are Wndor windows and doors.
The davis’ Mission Viejo

Update: Back in January (2015), shortly after I posted on Unilocal,I received a call from Jared at Win-​dor. That quick response was very impressive! The next day Jared came to the house to review the situation. Within a few weeks our problem windows were re-​installed. Turns out the original installation for most of the windows were bad. Now they appear to be leak free, even after the freak rainstorm we had a few weeks ago. Glad to have the problem addressed. Thanks Jared!
Original Review from December 2014: If you are concerned about these windows leaking (especially and significantly after a rainstorm), buyer beware! We had Win-​Dor windows installed in 2005 and have had water leakage problems ever since. Service will come back and re-​caulk the windows, but not fix them correctly. Warranty is up next year, now what?

Ross and Ty did a great job! Fast and cleaned up after they were done. Thank you!

Great windows, great price, great service! Mary Howe

We recently remodeled our old aluminum frame windows for vinyl frame windows from Win-​Dor. Our rep was Don Santana and our crew was headed up by Danny. Project was for retrofitting 23 existing windows and adding 3 new ones in two bathrooms and one bedroom. The windows look great and Don had good suggestions for changing the way some looked (from sliders to single hung, changing the line of where the single hung window would be divided, etc.). Service was prompt, friendly and install was pretty clean and efficient. I do however have the following tips:
1. Be prepared that you will be losing glass when you install retrofit windows, as you are installing a thick vinyl frame into an existing frame. As a result, your view gets a little smaller by a couple inches all around. In smaller windows, such as in a bathroom this effect is much more noticeable so pay attention to this when you go to the show room to view the product.
2. In Win-Dor’s case, the window that moves in appearance has a thicker frame than the window that is fixed. For some folks, this creates an off-​balanced look, so evaluate if this is something you can live with. In truth the frame is the same thickness but since this frame is inside the already thick fixed frame, you lose more viewing area in this half of the window.
3. I compared pricing to Anlin Windows from American Vision. American Vision was more expensive and they seem to have more of a green tint to those windows than Windor. The Anlin window frames are sized equally on both halves so they appear more «balanced.»
4. Not sure if it’s an option with Win-​Dor but the screens are not as transparent as my prior screens. There are new screening materials that are thinner gauge and give a clearer view, so consider this option!
Above notes mentioned, I very much like the idea of having the manufacturer so close by in case something goes wrong or something needs to be re-​done. No wait time to ship since they are in Anaheim, risk of a damaged window in shipping, etc.
This is my second job with them, and the first one required some significant work on a slider that was done incorrectly and they recognized the issuae and fixed it quick no questions asked. Still some punch list items to complete at my second project, but these are minor and I don’t expect any issues. If I come up with any I will post an update!

I needed to retrofit the windows on my investment property. I got 4 bids in total, 2 from contractors and 2 from window companies.
The benefit of going with a window company like Win-​Dor is the lifetime warranty if any problems arise. Because they do the manufacturing and installation under one roof, there is no finger pointing between a contractor and a 3^rd party Window company.
Anyway, Jason the Win-​Dor sales rep came over a couple of times and was very helpful and professional. He is a very trustworthy person, and I believe the company is the same way.
In the end they offered a great product at the best price, and even offered 0% financing for 12 months. All those things combined made going with Win-​Dor an easy decision.
My windows have now been installed, financing secured, and my investment property looks 30 years newer! One last (well deserving) compliment goes out to the installers. From start to finish they completed a difficult job in a very short amount of time.
Thank you Win-​Dor!
–Edmund