UDream Dental – Irvine

Hana Kim is the best!
I have been going to United Dental for about a year now. Everything has been very positive.
Hana knows exactly how to schedule everything to make things work for you.
The doctors are pretty good as well. I usually go on Saturdays and the doctor has been excellent!
Flexible. Cost effective. Good quality. Great service.
What more can I ask for?

Had an amazing experience getting my teeth cleaned by Hana Kim! Wont be going anywhere else and will refer everyone I know over there.

Very friendly and professional staff. Very advanced office, with many televisions. Flexible Saturday schedule. Hannah is my appointment manager and she is the best!

Exceptional service. Lost my pearls here and the staff spent an hour looking everywhere, including the trash can! They finally found it and I was super relieved. These people will definitely go the extra mile for you. Though the dentists and hygienists may be young, they have provided the best service I’ve ever experienced!
If you are getting your teeth cleaned or need a hygienist, ask for Donn!!! He’s professional, attentive, and knowledgable. A++ for his service!!!

Had been going to my previous dentist for 15 years, but then I got new insurance so had to find myself a new one.
Didn’t have any problems with people trying to sell me things like a lot of the previous reviews had touched on, but I’ve always had good dental health so maybe they didn’t have anything to sell me?
The only complaint I had was the inefficiency of the whole visit. I called and made an appt for a check-​up as a new patient. Came in and was greeted by Judy my «consultant»; not quite sure what the purpose of a consultant is exactly. She handed me new patient paper work and waited for me as I filled it out; then she walked me over to the x-​ray room. An x-​ray technician took some x-​rays of my teeth; then Judy comes by and walks me over to the exam room. Dr. Park comes in and reviews my x-​rays with me and takes a brief look at my teeth, everything looks good, just a cleaning and come back in 6 months. Judy comes into the room and tells me they don’t have any available hygeneists today (WTF? I made an appt for a check-​up, isn’t it common knowledge that I’d need my teeth cleaned at that appt?); and she set up a return appt for me 2 weeks later.
3 days before my return appt, I get a text and an email to confirm my appt. I also get a call the morning of from Judy to confirm my appt. Again, Judy greets me as I come in and walks me over to the exam room. The hygeneist performs the basic probing and scraping. Then after she’s done with that, another guy comes in to do the polishing… never had that before. Usually, I’ve had the same hygeneist do my x-​rays, teeth cleaning, and polishing. But for this one, I had 5 people working on me! So after the guy finishes polishing my teeth he tells me he’ll go get my consultant Judy. 5 minutes later, Judy comes into the exam room to walk me out of the office.
Overall, pleasant experience, but it took 2 appts when ideally it should have only been 1. And I still don’t know why a consultant is necessary. Am I missing something here?

I’m sad anyone had had a less-​than pleasant experience here… But I have to say that mine was one of the most easy, painless and comfortable visits I’ve ever had.
The staff was exceptionally polite, the office was clean and aesthetically pleasing, I was very satisfied with my checkup and cleaning… Not to mention it was only $ 20! My old dentist was $ 300, and I think the service was more-​than-​comparable.
I mentioned concerns of teeth grinding and sensitivity… The assistants reminded the doctor and hygienist of my sensitivity as to not cause me any discomfort during the exam. As to previous reviewer’s remarks about the office trying to get a patient in cheap only to tack on additional and unnecessary procedures, the dentist said he found no signs of grinding and that I didn’t require a night guard… If he had wanted to sell me on something I didn’t need, he could have, but didn’t.
Everything said and done, the dentist said I needed nothing more than to continue to come in for regular cleanings, which, if I’m not mistaken, are only $ 1 for current patients. How they’re able to offer cleanings for $ 1, I will never know, but you better believe that I’m coming back!
Hope this is helpful to anyone considering United Dental Group!

I love this place. Everyone is so friendly and professional. From the time I made an appointment, to the time I saw the wonderful doctor, everyone was accommodating, extremely polite and so knowledgeable. My family and I are so grateful to United Dental Group. We were able to get all our dental treatment done for much less then other offices were quoting us. Thank you United Dental for all your wonderful hard work in making our trips to you so pleasant.

I don’t know why this place has a bad rating.
Most of the people who work here are Korean. My family and I started coming here last year, and we’ve all been happy. They cleaned our teeth well, and the hygienist was very capable. The dentist did a little bit of cavity work on us — one time I had a male dentist who rested his arm on my face during the procedure. Seemed to forget there was a person there, haha. But he did a good job.
They are very engaging. I was nervous before my dental work and the nurses (are they nurses?) were kind and helpful.
This facility is extremely clean and very pretty. They have a nice sitting area, with a few different tvs. The rooms are made of clouded glass. It looks and feels professional and high-​tech.
They check up on us every 6 months or so, to give us our free teeth cleaning. They haven’t been pushy or try to do weird things to our teeth.
I actually don’t mind getting dental work done here. Its really worth a shot.

This place is fantastic. I had a bad experience with my past dentist who caused me to have a lot of problems needing re-​doing, and my insurance wouldn’t cover the re-​dos. They are incredibly helpful, will take a lot of time to work with you and your insurance to get you the best service they can, and are incredibly honest so you don’t have to worry about getting cheated. They are also very good at explaining what the problem is and giving you options for what you can do about it (as opposed to just telling you that the most expensive thing is absolutely necessary like most dentists).

Alright, Let me go ahead and clear the air of the negative views below. I myself was very very scared and nervous behind the idea of $ 1 dental cleaning and exam. I asked a lot of questions along the way and the staff was very informative. They walked me thru every step and I proceeded to the xrays. Very nice machine, it offers a pan shot of my mouth. The plastic chair in the room was only there while they prep the machine, you dont actually sit in a folding chair during the xrays, you stand as this machine moves around your head, very cool. Then I had a chance to see my xrays as i sat in the exam chair. Dentist came in check out my teeth, told me where I needed work, away he went then my I got my dental cleaning! Great cleaning as well, it wasn’t just a simply scrap and polish, but they actually used a Cavitron (cool machine that vibrates plaque off your teeth!)
Only part that I didn’t understand was why I was not allowed to take a picture of my own Xrays, or why I can’t have a copy of my diagnosis.
Positive overall experience and i’m afraid of the dentist, at the end I was reassured that I will not be billed further than the one dollar I was charged!
I worked in marketing and there was no intense pressure selling, I will get a follow up call for some work for my teeth, understandable since it is a business!
Remember, you always have the right to choose your treatment!
Only 4 stars because, I can not afford dental work at the moment since I am a student, not sure of the best treatment option for a few cavities.

Came in for a free x-​ray and cleaning! This place is super Korean, but don’t worry, they speak English just fine! Very new inside, lots of TV’s and new equipment. Had to sit in a regular plastic chair while getting x-​rayed but it wasn’t unpleasant. The doc came in and analyzed my x-​rays, explained what needed to be done, but I didn’t get any pressure to have it done. They asked if I wanted to have anything done, I said no, not yet, and that was that.
My cleaning was very basic. A little probing and scraping, then a polish here and a polish there. A cup to rinse, and that’s it! I wish they did a deeper cleaning, but I didn’t have to pay for it (no, insurance didn’t pay either). This was taken in their bathroom:
TIP: If you don’t have insurance, take advantage of their new patient free x-​ray and cleaning. My friend did one for $ 30 and they keep calling her to get some work done. I haven’t received a call and I got my teeth cleaned a month ago!

i got my teeth done there about three month ago and… errrrrr i am going back for the same teeth again for the 5^th time… they massed up my teeth and it has been bothering me since the first time i visited. When i went back for the 3^nd time, whoever works there, she was like… i need to use my teeth carefully??? for about 6 months ??(ok,… why would pay to get fix my teeth then?)
and try n avoid having to fixing my teeth. I was very mad at the fact that she was being very unrealistic and … as soon as the dentist took a look at my teeth, he said that it was not glued right… and, awwwwwwww and then she just left the room without saying anything.
ok.,… let me be real forget about the 3^rd time visit — — — — — — -… my teeth is still hurting! I think they touched the nerve — — —

Beware!!! These so called «dentists. (Who are really just young, unskilled hygenists probably) and so called consultants are nothing but crooks with a license! Went in because they advertised a $ 1 scaling promotion. I thought it was a great deal! Went in, place looks really clean and professional. Took X-​rays and when the young dentist who was probably 26 years old looked t my X-​rays, she concluded that I would need a deep cleaning and I wouldn’t qualify for a regular cleaning. Told me it would cost $ 600 but wait, I’d get their awesome discount for $ 400 only! She never even examined teeth first and concluded everything based on a quick glimpse of the X-​rays. Now, I always maintain my teeth and been going to dentists every 6 months and none of them ever told me I need to deep clean.
What a scam of a promotion they are running! They try to bait you on the $ 1 cleaning and try to upsell you. My friend who was also there for the promotion didn’t qualify (surprise surprise) because his gums were supposedly receding. Yeah right!!! So they told him he needs to pay $ 400 for deep cleaning.
They are crooks! Shady, misleading! Who would ever want to trust their teeth with some thieves who don’t even honor their promotion. It’s FALSE ADVERTISING, which is ILLEGAL since they don’t disclose the fine print! I should report you guys to the dentistry association. Shame on your business practices, wanting to earn a quick buck rather than actually care for ur customers teeth! I give u an F and zero stars!