Tee Fury

Ordered a gift for Valentines day 2 weeks ahead and it finally shows up a week and a half after. Opened a ticket the day I got it because they sent me the wrong size and I JUST heard back from them. They say they have disclaimers stating a 3 week lead time, and that they attached scrrenshots to prove that fact, yet they didn’t attach screen shots, and it sure as heck isn’t obvious on heir website that there’s a 3 week lead time! This is bullcrap! And apparently they’ve enlisted a final sale policy where you can’t get refunds?! SERIOUSLY?! Yeah, because it’s really easy to know if YOUR shirt size fits me when I can’t try it on. Terrible, terrible service. Never again. I’d rather spend the time tracking down the original artist and paying THEM directly then deal with this stupid company. Get your business plan together or have fun digging your own grave.

Update… Finally got everything taken care of. Have not seen anything i want to order on their site since. But we will see

Awesome designs, slooooooow order and shipping process.
I placed an order back in January. Over three months later, I still haven’t received my order.
If you’re one of those types who likes to receive your orders on time, try someplace else.

Ordered $ 5 grab bags in December (and then read so many horrible things).
Just got them today, maybe 6 weeks?
I originally ordered 2 men’s xl, 1 men’s l, 1 woman’s l. I got two of each size, not just the xls.
The quality is nice, they seem sturdy and the graphic isn’t sticky or stinky. They are preshrunk and 100% cotton. The woman’s shirts seem small and the men’s see big. All of the shirts were different though I was worried there’d be duplicates.
Overall for $ 24 we got 6 shirts and we can’t wait to wear them!

STICKY GRAPHIC
Finally got the sweatshirt after 48 days from initial order, and to add insult to injury, the graphic is sticky. Sticks to itself, almost ruined a black leather couch… piece of junk. No customer service, no quality control. STAY AWAY from these jokers. Cats could run a better business.

I often order from websites. Tee-​Turtle, Amazon, Walmart, JustFab to name a few. I’ve never been so disgruntled in all my life with a website. On Dec 12^th I ordered two t-​shirts, the initial email provided said may not make it for Christmas, 12 days shipping and handling. I was ok with this. The gift was for an adult, they can wait a bit for a Christmas present. A bit has now turned into a month. During this month I have put in no less than 4 service tickets simply asking for an update on the product shipping. During this month I have gotten… ZERO replies other than an automated response that says they will be replying shortly. I’m not sure what shortly means since my first ticket was put in on January 4^th and I’m still waiting for a reply.
HOW does this place stay in business… wait I know they take you money the second that you put in the order and then just don’t ever respond back to you regarding the merchandise or a refund!!! Can you say BBB… I can!

Just awful customer service. Placed an order on ¹²⁄₁₁. My card was charged ¹⁄₈. It’s ¹⁄₁₆ now and still have heard nothing back from them on any ticket. This is a scam.

If i could rate a negative star i would.
I ordered Christmas gifts — still have not received. Opened a ticket, added to that ticket and opened another ticket requesting information on the order. To date (4 weeks later from the first ticket) I have not been contacted.
If your company can’t handle the volume, its time to re-​tool. I think you have pissed off your entire customer base — quite a company killer!
I know one family and extended family, that will NEVER order from your company again — unless you make this right!

Still have not heard back from Tee Fury in regards to the order. We have filed a dispute with the credit card company, as the BBB let us know that they have tried 2 times to contact Tee Fury and have gotten no response. As of this writing Tee Fury now has a D+ rating with the BBB.

I bought a shirt form Tee Fury before. I had no problems, I would rate it a 5 if I was thinking about that purchase. The shipping did take longer then most places, but it was stated.
This time during the holidays it was a disaster. Usually when there is problems with items shipping out at least costumer service is on it. Not only have I not received my order that I placed almost a month ago, I haven’t heard anything from Costumer Services. So I am left clueless with what is going on. This time the order was for Christmas sweaters, which I don’t need anymore. .
They sent out an email to «all costumers.“Except I didn’t get one, my sister received the email, I had to have her show me, they couldn’t even get that right –_​_​_​–
They are apparently over flowing with orders and tickets and can’t keep up with them.
THEY CAN’T KEEP UP WITH ALL THE ORDERS COMING IN, YET THEY ARE SPAMMING MY EMAIL WITH DAILY DEALS.
Yes, that is the solution, get more costumers so your support teams cannot even help the people that are currently having issues.
Their marketing team is on point, and I don’t wish for anyone to lose their jobs, but seriously…
Don’t market the crap our of your services, when the teams that actually process the orders and ship them out can’t keep up with the orders.
Apparently this happened last year too during the holidays.
GET IT TOGETHER TEE FURY!
Artist… please find another site to sale your awesome designs!

Don’t know what happened to this company, but they are a mess. I used them last year and they were great. This year, I ordered a shirt as a Christmas gift in early December. It has still not arrived. I filed a ticket on their website at the end of December and it went ignored. I’ve filed a claim with Paypal and will be refunded in three more days. They’ve ignored Paypal as well. The money is not the issue, it’s taking my order (and money) then not having a gift I bought and them ignoring all attempts to communicate or resolve this.

Dont buy anything from Tee Fury. Save your money & time.
142 $ order placed on November 4^th. Its January 6^th now, and I dont see the order. On their site its still on «Fulfilling» status, havent shipped yet.
I will attach the last email that I sent them (one of my many). I haven’t received replies to the past 4. I sent like 7 emails:
Hello Teefury, Im furious with your company! I have not received replies to many of my inquiries. I will seek legal justice and file complaints on various online sources including: BBB, Unilocal,facebook, twitter, etc… If your wondering why? Please look at my previous tickets… Basically I havent got my order for over a month!!! Going on 2 now pretty soon. Please refund me my full 142 $. You have already refunded me some by giving me 20% because order was taking long time, and you promised to fulfill it shortly (that was back around before Thanksgiving, and now its after New Years). Please be professional about this, and refund me everything, so that we are back at 0 $. You dont need to send me your shirts. If I need to contact my attorney, I will. I just dont want to over a 142 $. So please do this diligently, quickly, and professionally.
Also one of my friends ordered 1 tshirt from them, on same day as I did. He recieved his before Thanksgiving. The shirt looked faded and terrible. Like they rushed it. Or they used the «Draft» setting on their printer.
Im surprised these guys are even in business.

It’s been a month since I placed my order and not only have I not received my shirts, I haven’t heard I peep from the company despite my repeated attempts to contact them through numerous channels. Never buying anything from them again and I’m disputing the charges on my credit card.

We just received the T-​shirts and the quality is fantastic and the price was more than fair, well worth the wait we will definitely be ordering again Thanks Tee Fury…

Beware of poor customer service and no updates for back logs of prints for the purchases on the holidays. Lots of complaints that you can find at #teefury on Twitter, reddit, and website reviews. People have been waiting patiently for a month and counting.

I ordered Christmas sweaters on November 16. It’s three days til Christmas, and they still haven’t arrived. I understand it’s a busy time, but it’s disengenous to advertise that you will have things sent in 1 – 5 days and it’s now more than a month overdue. Emails to the company have not resulted in any action, other than a message that they’re ‘swamped’. Not my problem. I think I’ll just send them back when I get them.
Laura Preble

Scam artists getting rich by taking money for orders they never ship out, and offer no means for customers to even speak to a human being. DO NOT GIVE THEM YOUR $!!!

I’ve ordered two shirts at two different times from this company. Both times took a tremendously long time for the shirts to come in through the mail. I ordered a shirt back on November 4^th and it is now December 12^th. The shirt still has not shipped.
Their customer service is truly awful. They use a ticket system where they’ll respond within 7 days. My request was ten days ago and have yet received any contact.

I’ve been buying shirts from this place for at least 2 years. I never had issues withe them till I ordered 3 different shirts this past November. All of them were Christmas themed or related to the new Star Wars movie, which makes them even more timely. As of Dec. 8^th, I got no order shipment status. The order confirmation states my order will be fulfilled in 5 – 7 days. Well, it’s been 3 weeks and there is no delivery pending that I’m aware of. I suspect the site is in over its head with orders and they can’t keep up with the demand. They got cool designs and creative ideas but perhaps lack the capacity to get them out in a timely manner and lack the customer service capability to communicate that to the people with orders. For now, I’m not buying anything from them till I see my 3 shirts show up.

Horrible quality! I ordered three shirts and when I opened the package they smelled horrible! Also, all three designs were very light in color compared to what was pictured. Washed them and took them and the design started peeling and the shirt quality was so bad the bottom hem and arms was rolled up and the neckline was all puckered. I wrote to customer service immediately and am asking for a full refund. I included photographs as well. I hope their service is better than their shirts. Will update when they respond.
UPDATE! So they responded to my complaint two weeks ago and I was told I would get a refund and have not got it. Horrible service. I can’t believe I am having to spend my time on this. They did apologize and said the horrible smell on the shirts is from them being made incorrectly. They asked if I wanted new shirts or a refund. Still waiting.