SpringHill Suites Irvine John Wayne Airport/Orange County

Poor staff attitude, poor housekeeping («forgot» to clean our room), poor shower (leaky), poor breakfast (no fruit of any kind). Never again.

Of the few SpringHill Suites I’ve stayed at this one is by far my favorite. It also helps that it’s relatively new and packed with many of the necessary amenities for the 21^st Century traveler. What I really like about this hotel is the close proximity John Wayne airport.
While parking is free for guests during the stay, you can opt to pay $ 10 per day to park your car long term, which is cheaper than most airport parking lots, and you can utilize their free airport shuttle to and from the hotel.

Pros
–good location close to freeway
–free parking
–free wifi
–spacious clean room
–comfortable bed
–friendly staff
Cons
–separate toilet room with pocket doors. Very uncomfortable
–wallpaper peeling
–couches a little dirty

What great service. The shuttle driver was helpful and friendly, the young lady who checked us in was efficient, and helped me with a request and the GM was energetic and seemed genuinely glad that I was there. Even though I was part of a big group, and not the one in charge, they all treated me with respect. Great experience!

This is hands down my favorite hotel! It used to be Andaz West Hollywood but with free parking, a beautiful suite-​like room, complimentary breakfast who could argue? We have a Disneyland annual passes so we’re frequents in the OC. Checking in was easy and we didn’t have to worry about crazy resort fees or parking. The room was beautiful! It was mid-​century meets minimalist Japanese. For $ 119 I was surprised at how nice it actually was.
We kicked off the late afternoon with some wine, which we bought for $ 18 at front desk. (sweet) Best part? They have complimentary hot coffee AND creamer in the main lobby ²⁴⁄₇! What hotel does that? I know. Lol, by morning time I was awoken by the sweet smell of waffles and coffee. Our room was on the first floor so crept in the lobby to see what was cooking and I spotted a breakfast buffet! Fresh juices, cereals, sausages, eggs, coffee, toast, fresh fruit, waffle makers.
It was a done deal. My boyfriend and I will be staying here from now on. I was sad when I realized that we had Hotel Indigo booked for the next day, I would have stayed an extra night at Springhill if I knew it was this good.

Stayed 2 nights.
I enjoyed my stay, was clean and staff was ready to help.
Breakfast was prompt and delicious for a free breakfast.
Asked for a later check out the last day and ext ended the extra hour I needed.
When possible will be back at this location.

Stayed one night and will not be back. 4^th floor room had extremely low water pressure in the shower making it equivalent to using a spray bottle to accomplish the job! Water conservation is one thing, but a normal 5 minute shower is turned into a 20 minute slow-​motion event at this hotel — and a frustrating waste of time!
Also, the frameless shower doors at Springhill leak like a sieve onto the tile floor, making the tile extremely slippery — and a SERIOUS SLIP/​FALL HAZARD!
The king bed and 4 standard size pillows were comfortable. When I arrived, the refrigerator was set to «1,» which is one-​step above «off.» I turned it to MAX COLD but it didn’t get very cool until checkout the next day. Morning breakfast was okay and even though they open at 6a, they were still setting up and bringing out new items at 6:45a. Staff were friendly and helpful.
iHome clock/​radios in the rooms have the OLD STYLE iPod/​iPhone 3,4 connections, so if you’re using an iPhone 5 or newer you’re out of luck; time to update!

I have been staying in hotels. For past six years. Based on my job I got to say something reads carton needs to come and learn how to give service from Hotel Irvine this is a great hotel spatially. The staff there supervisor Mariana this lady she really knows customer service and I believe she’s a great. Asset for hotel Irvine thank you for everything

This is one of the newer, modern Springhill Suites which I like very much. I stayed here specifically the night before a very early international flight out of John Wayne, and it couldn’t have been more convenient. The hotel is just a few blocks off of the highway, and just 5 minutes from John Wayne airport.
I was able to pay $ 10/​day to leave my car at their hotel, which is cheaper than most airport parking lots you will find. And this meant I was able to avoid seeking out a lot and spot in an unfamiliar area. I was also able to take the free hotel shuttle at o’dark thirty from the Springhill to the airport, which was not only highly convenient, but saved me the cost of an über.
My only issues with this hotel is the heater/​AC unit is very loud, and I feel like it woke me up each and every time that it turned on overnight, which was often. Also, there was a lot of noise from guests directly above me, walking around, etc. I stay in hotels often but rarely hear that much noise from surrounding rooms.
But all in all, the location and value fit my purpose very well, and I would definitely stay again.

Located right off of the freeway and conviently located near many places to eat. SpringHill Suites is absoultly amazing and very close to the airport as well.
I arrived at the hotel around 2am, which was extemely late and into the next day. However, my room was still available, the hotel staff was very friendly and helpful. I felt welcomed and at ease after a long and dreadful trip their.
The reception personnel were very helpful in advise on what to do and where to eat in the city. The rooms were very nice, enough space, and their beds felt like heaven.
Breakfast was absoulty award winning, will fresh fruits, eggs (with mix-​ins) bagels, toast, croissants, cereal, milk, yogurt, sausage, cheese, ham, coffee and juices. Essentially everything you would want for breakfast.

The date of incident December 19, 2015. NOT CHILD OR FAMILY FRIENDLY. THIN WALLS! Everything started great until we got a call for a noise complaint on our first night. We checked in the evening, and after a quick grocery run after a 16+ hour drive with kids, 7, 4 year old and a 1 year old, we quickly put our kids to bed and that was that, (feeling horrible of course) after a call to our room that someone complained of «noise».
The NEXT day, we had our family members who we had not seen in years stop by for a quick visit from 2 hours away.
We went to the lobby to QUIETLY (we told them about the noise complaint) have a meal together before they headed out back home. We were all whispering as the lobby is very museum like.
The receptionist on duty that evening of December 19, 2015 asked MY guest while he walked past her if he was the hotel guest whom had gotten a noise complaint AND if he thought he was going to be able to keep it down?!? He let her know he was not staying and just stopped by to visit family. He was embarrassed to say the least, and very offended.
She also said «we have a maximum amount of guest per hotel room!». As if she thought he and his family would be staying in our room? How rude and presumptuous.
I walked up to the receptionist and asked her why she had confronted my guest? She then told me the same thing. «Oh I am sorry to bother your meal, I just was wondering.» (Meanwhile, another hotel guest walked up to the desk as this receptionist CONTINUED to LECTURE ME in front of him.) In addition she said, «We ask our guest to be considerate so that everyone can enjoy their stay, maybe take your baby out to run so he gets tired and falls asleep.» I kept calm and agreed of course, but I was so upset and embarrassed that she was speaking down to me after ONE minor baby related noise complaint. NO PEOPLE skills whatsoever.
I was MORTIFIED!!! How dare she???
Do they embarrass and shame all of their guest like this with babies?
We stayed a total of 5 nights and were MISERABLE every night as we were scared and on edge every time our 1 year old screamed or cried. $ 600.00 to stay at a hotel who embarrasses and treats their guest this way?
DO NOT STAY HERE if you have young children.
DISCLAIMER: The other receptionist the rest of the days were very sweet, this receptionist, not so much. Should not be allowed to interact with guest. Poor communication and people skills.
Overall, I DO NOT recommend this hotel or Marriott for that matter if this behavior is allowed and employees are trained to treat their guest in this manner.

4 and ½ stars I say. We are staying here for a wedding at UC Irvine and I wanted to find a place that is 1) green, 2) has a spacious and comfortable room, 3) has a free hot breakfast, 4) has a basic fitness room, 5) a small pool and 6) free Wi-​fi! When we arrived, we were greeted by friendly staff member who gave us two free bottles of water. In fact, you just have to go to the front desk and ask if you’d like free bottled water.
This place fit the bill and we are staying in a studio king room which as a living room, desk is separated from the bedroom, tv, microwave (with plastic utensils individually wrapped and paper plates), small refrigerator, separate toilet and sink from the regular bathroom which has a shower and sink. They are also conserving energy and say if you want to reuse your towel, you air dry it; however, there aren’t any towel racks to hang up your towels, only the shower door and a hook! The Paul Mitchell toiletries are very basic, a very small bottle of shampoo, conditioner and soap and not even any lotion! But it meets our needs. Plenty of free parking on the premises.
With regards to the free breakfast buffet, I am really impressed by the buffet which includes, hot oatmeal, 4 different kinds of cereal, yogurt, milk, toast, muffins, bagels, make your own waffle, fresh fruit, hot sausage patty and scrambled eggs, orange and apple juice, lemonade, hot coffee, tea and hot chocolate what’s not to like?

Nice clean, select service hotel. Very friendly staff.
I’ve never been a fan of the SpringHill Suites room layout, and that continues here. Sliding door bathrooms make me feel like I’m in Japan or something. Also, the Paul Mitchell shampoo has been burning my eyes for the last 4 years, and that continued here as well.
Morning breakfast was on par with what I expected. Plenty of free parking in the lot. I didn’t encounter any noise issues from the jets (arrivals usually cease by 10:30 PM anyways).

My daughter and I spend nearly every Thursday night in a hotel room near Tustin. During the past nearly two years, we have stayed at every one that has at least an excellent rating on
(4 out of 5). We have a favorite, but it is usually pretty pricey and there are sometimes housekeeping issues. Because of this, we feel like we have to keep trying new places that are relatively close.
We tried SpringHill Suites Irvine last week. It’s kind of a funky little hotel. You walk in and there is a circular veil type enclosure surrounding seating. Check-​in was okay. We got our keys and started toward our room. The hallways are confusing — they jog this way and that way, and you really have to pay attention to the signs.
Our room was okay. There’s a separate little seating and computer desk area. What I didn’t care for was the bathrooms. It was split in two. There was one room with a toilet and tiny sink. The room’s closet was in between the toilet room and another bathroom area which had a tub/​shower combo and large sink/​vanity. The lighting was poor.
The hotel is not very walk-​able. It’s surrounded by office and industrial businesses. Any type of food establishment is probably a mile in either direction.
The breakfast was okay. It was cool to see meats and cheeses, in addition to the usual breakfast fare. However, my daughter was disappointed there was not a waffle maker. She begrudgingly had some cold cereal instead.
Not great — not horrible. I would stay here again in a pinch.

Let me clarify and start by saying this hotel is not a fancy 5-​star hotel, and it certainly doesn’t have any ambience. But for what it is, a no-​frills, work hotel for people on business trips, it’s excellent. I stayed there recently since I had a meeting in Costa Mesa the next day, and I was very pleasantly surprised.
Location: Very close to the John Wayne airport. Only downside is it’s located near business buildings so no restaurants, shops, or cafes within walking distance. It’s kinda barren and sterile atmosphere.
Hotel: Driving up to it, I was a bit wary since it looked like a generic run down hotel, but when I entered the building, I was very surprised at how clean and modern it was. Very small hotel with a small lobby.
Service: Excellent. Griselda (?) helped us check in on Sat afternoon, and she had a warm persona with a welcoming smile.
Parking: free in the adjacent lot. I hate paying for parking at hotels.
Room: Very nice. It was big with a separate work station/​sit down area and a nice modern bed. Contrary to another reviewer, I liked that there was a separate toilet and shower set up. Paul Mitchell toiletries.
Breakfast: For free breakfast, it had everything you would want. Cereal, waffle, oatmeal, eggs, bacon, sausage, bagels. Nice for familes that are visiting Disneyland. Only flaw was that there wasn’t any fruit, which was all I wanted.
Overall, I would highly recommend this place if you need a hotel on a business trip around Irvine area or if you’re a family and looking for an affordable hotel. I was very satisfied with my overnight stay.

Overall, this place has a very nice, modern design unlike other hotels I’ve visited. The price was reasonable for the impressive room design.
Pros:
+ accessible and close to the 55 freeway
+ beautiful suite layout with a separate toilet room with a track pull door
+ nice room color palette giving it a calm ocean feel
+ large, modern shower design
+ spacious suite with a mini fridge, microwave, and chaise couch
+ free, decent breakfast with hot foods such as eggs, waffles, sausage, and oatmeal
+ ample, free parking
+ free wifi
Cons:
— although the door to the toilet room was nice, it kept rolling open
— I had terrible allergies in the room. I speculate they didn’t have allergen barrier mattress and pillow covers or they are quite old, filled with dust mites because I had to take my allergy medication to survive in the room.
— very cheap, worn down towels. I was happy I brought my own face towel because I didn’t want to use those nappy towels on my face.
— small, not very powerful blow dryer
— wifi was free but on the slow side
Tip:
~ If you have a bad dust mite allergy, prepare yourself with Claritin.

Let me just start off saying I love free breakfasts from hotels. They have a very nice selection for a continental breakfast here. Their free breakfast comes with make your own waffles, sausage, eggs, oatmeal, pastries, cereal, juices and coffee.
The room was very spacious and really nice. Great hotel at a good price. I was very happy staying here and will come back for sure!

Stayed here this past weekend, Friday-​Sunday 4÷24−4÷26.
My mom wanted a one bedroom suite, and she thought this place said they had that accommodation. But it wasn’t, we got a studio. Think the room was around $ 120/​night.
Room: Very modern and nice. Kind of weird how the toilet is in a separate room than the shower, not connected together what so ever. So a little inconvenient there. The air conditioning unit was very loud. The first night we had set it on auto and it woke both of us through out the night. 2^nd night we just turned it off.
Free breakfast: had everything you needed, waffle maker for waffles, scrambled eggs, sausage patties, oatmeal… coffee did run out twice within minutes it seems during peak time.
Free wifi: no password necessary. Disconnected me a few times on my laptop though.
Friendly service, nice vicinity. Close to the airport with free shuttle. Close also to South Coast Plaza.

One of the better hotels I’ve stayed at! For the $ 99/​night price for my Saturday-​Monday stay in the King Studio, this hotel is definitely 5 stars. I quickly booked the hotel after seeing a few pictures and the Unilocal reviews, afraid to miss out on the deal!
We had a wedding to attend that was quite a drive from Irvine so I called in that morning and asked for an earlier check-​in time. The girl on the phone was friendly, polite and noted she would have a room available by 12:30pm instead of the usual 3:00pm check-​in. The check-​in and check-​out process was quick and simple! Both took less than 3 minutes each. All staff members we encountered were also very professional. We were asked multiple times during breakfast how we were doing!
If you like FREE, this is your kind of place:
— Parking
— Wi Fi
— ²⁴⁄₇ coffee & tea
— Breakfast 6am — 9:30am daily. Excellent selection ranging from cereal, carbs (muffins, bagel, croissants, etc) to eggs, sausages, bacon, fruits, ham, cheese, spinach, oatmeal w/​a variety of toppings, waffle machine, juice, milk, etc.
— 3 hole outdoor golfing
— Gym and pool (although its not a heated pool)
On top of the free amenities provided by the hotel, our room was VERY clean and spacious. The king studio came with a fridge and microwave! Living area and bed area were separate. It was a little strange the toilet and stand up shower were also separate but its pretty convenient. The door to the toilet area wouldn’t ever close all the way (no lock) which could be uncomfortable if you go with friends.
DEFINITELY coming back to Spring Hill Suites when I need a hotel in the OC!

SpringHill Suites in Irvine is an excellent hotel. I’m glad I stayed here and would highly recommend to anyone.
Hotel location:
Right off the freeway, close to John Wayne airport and South Coast mall in Costa Mesa.
Breakfast: Free with lot of goodies to get your day start
Price:
Very reasonable
Staff:
Super friendly — from front desk, house-​keeping, breakfast staff. Everyone was polite and cheerful
Room:
The suite is quite big, bed is comfy. Feel like home
Cleanliness:
Spotless inside and out. This hotel is quite new and very modern looking. I would definite stay here again for business or leisure when I’m in OC area.