Sand Canyon Urgent Care

I am not a fan of going to the doctors, who is though really? But if you have to go and you want fast, friendly, thorough service then sand canyon urgent care is your spot. I recently fell when running and not only sprain my ankle, also got a bit of road rash as well. About a week after my fall I decided my homeopathic ways didn’t seem to be doing the trick. I was about to head out to Colorado and didn’t want to have any issues on my trip so stopped into urgent care on my lunch. I was in and out in exactly an hour. I’ve never waited longer than 30 minutes to be seen and everyone I have dealt with is very friendly/​caring. I’ve come here when my daughter was having a random asthma attack and for other health issues that I had. My mom has also been here. We’ve always had a good experience. If you’re regular dr is booked and they refer you to an urgent care, this is definitely a go to spot!

I came here on a Sunday afternoon, and received friendly, professional and expedient care. Compared to other walk-​ins and urgent cares that Ive been to, this one is the best.

great service here. they carry polio shot where most of other urgent places do not. good experience.

I came here for a quick xray for my mom and I without an appointment and was helped with pretty quickly. They let us be seen together which was very considerate since I had to translate for my mom. We were in and out in an hour. I am thoroughly pleased with the service I recieved! The doctor was witty and funny so I wasn’t nervous like I usually am when seeing a doctor and the nurse was very hospitable. Definitely recommend coming here if you need a quick checkout for something! My dad had a great experience when he came in for a check up after a car crash too. I will definitely be coming back in the future.

If you need vaccines pre-​travel, Sand Canyon Urgent Care is a great option. I needed to get Hepatitis A Immune globulin and Typhoid, per the CDC, and combed OC for immunization clinics before deciding to walk-​in here. I used to go to Passport Health in Tustin for travel vaccines, but their reviews on Unilocal are so negative. While the Sand Canyon Urgent Care won’t be much cheaper ($ 20 injection fee + most immunizations are $ 100-​$ 150, with a few that were $ 500), the front desk and nurse are efficient and cordial. I walked in and was checked out within 30 minutes.
If you have time to make appointments months in advance, the Orange County Health Care Agency Travel Clinic (
) seems to be a good, potentially cheaper option. For the convenience, though, I would go to Sand Canyon Urgent Care again.

The wait time was about about 10 minutes which is why I’m giving them 2 stars. But Dr. Steven, Lin seemed unprofessional and less concerned about my health. He didn’t even listen to me completely and prescribed me with the wrong medicine. I have more knoledge about headaches than he does. He was not rude, but a little dumb.

Why is this place even called urgent care!!!
The receptionist does not care whether the patient is in screaming pain. We just have to wait in line as if you were at a fast food chain. They need retraining.
My child was crying silently in the waiting room AND in the doctors office as we both waited patiently to be seen. The reception desk could care less
How must I emphasize the urgency of my child’s pain
People have lives to get back to, work continues for the rest of us. This office does not factor in that patients time are also valuable and not to be wasted on waiting if avoidable
The doctor was great however. Very nice and experienced.

These assholes don’t tell you the price upfront. yes it will vary depending on what it is, but not even a range, or how much. This is why government needs to get out of medicine and just about everything. Protection, law, allowing certain lobbyist factions to have so much power to the point of fucking over patients. In a free market, they would never put so much risk and uncertainty on a patient, or even a potential customer. They’d work to attract, guarantee, mitigate, or provide ways of not ending up with a $ 200 bill or $ 500,000 bill. WHAT HTE F

I stopped by this place as I had kidney pain. I presented my insurance card at the front desk and filled the forms. I set in the waiting room and waited. After 20 minutes, they let me know that they did not work work with my insurance medical group. This is clearly unacceptable, they could check whether they accept my insurance or not right when I gave them my insurance card. It is not ethical to deny service to a patient in pain after making them wait for 20 minutes.

While the staff were attentive and helpful, this review is for Barbara Feldman, the nutrionalist and Wellness Coach at the Urgent Care.
I went in to talk to Barbara after stopping by the urgent care before and given one a BMI scan on their new machine. The scan gave me some interesting insight and I wanted to consult with her for new ways to improve my weight loss.
Barbara is very sweet, upbeat, and very knowledgeable. She put me on a 10 day cleanse to start, along with diet tips and some cleansing tea. I went thought the 10 day cleanse and lost 7 lbs, which was great. What was even better was gaining an understanding of what I need to do to manage my diet and supported with exercise, to be able to continue to lose weight and gain a better, healthier lifestyle.
She’s been a great help and I know I will be back to continue to consult with her soon.

This review is for the nurse who tended to me.
I just walked in first thing in the morning. I didn’t really have to wait long. Maybe 10 – 15 min while I filled out my paperwork. The office seemed very clean. The nurse then called me in to the exam room. It was your normal «let me take your stats and the doc will be in shortly». The nurse rolled in a little cart with the stethoscope and blood pressure thing in it. She pulled out a rolly ball temperature thing and rolled it across my forehead and immediately just stuck it back in the cart. She didn’t wipe it down beforehand and she didn’t wipe it down after she used it which kinda disgusted me. Made me wonder how many germs were on there and how many people had used it before I did. As soon as she took all my stats and left the room, I had to immediately get up and wash my hands and forehead. I’m kind of a germaphobe if you can’t tell. The doctor came in not too long after that and everything turned out fine.

I have been coming here for over ten years whenever I need to see a doctor for urgent care. They are more thorough than my primary care! I was seen in 5 minutes as a walk-​in patient.
It shows that they are not understaffed in the time each person spends with you. You never feel rushed.
They have great hours that allow me to not have to take off work to be seen.
I have also come here for my travel needs and wouldn’t go anywhere else.

Thought at first I found a good urgent care facility. Doc and nurses seemed to care but it was a front. Alias I must keep looking.
I rarely get sick but today was quiet an experience, freaked me out really. So they did blood work to maybe help figure what’s wrong and was told by the doc they would have results by end of day. Called just before closing and asked about result. Oh no the doctor said by tomorrow after 3. A little frustrating but not the end of the world. Called next day just before closing. Oh no the results SHOULD be here by Friday. A little more pissed off I am!!. Will keep calling until I get them. Could be an interesting test to see how long it actually takes.
Just can’t find any medical people who give a shit anymore. Insurance and medical are really pathetic in this country.

Ideally, no one should have to visit an urgent care facility. Yet, when I do, I’m looking for something that is open and with competent and friendly staff.
I’m not sure why people had to wait for over an hour. I can only assume they visited at peak times and without an appointment. I visited in the mid-​afternoon, without appointment and waited no more than 15 minutes. Not bad. More importantly, the waiting and examining rooms were clean and the staff were friendly.

My son & I have visited here more often than we would like due to sports injuries & colds/​sinus infections etc. I must say from start to finish we always leave satisfied & genuinely cared for by the staff. We have seen Dr. Ryu & Dr. Lin & would recommend them to anyone of out family or friends in a heartbeat !

Very slow front counter people. She asked my husband the reason for his visit in front of every one in the waiting room. I think that should be confidential. Also, Charge more than what it says on ur insurance plan.

Had to wait more than an hour in the lobby before being shown inside. Then when inside, we had to wait another 30 mins. So we spent more than 2 hours waiting for something that really should have taken only 15 mins. Didn’t really feel a sense of Urgent or Care.
After the negative reviews about payment, I will be extra careful with double checking the bill.

Everyone dreads going the doctor .it is rare when a clinic makes you feel comfortable. All the staff had (genuine) smiling faces as I observed how they dealt with patients both in the office and on the phone.
I had a sore throat for about 3 days before I decided to go in to get checked. I’ve had strep before so I knew what it felt like and I thought this may be another case. I didn’t make an appointment and I was worried I would have to sit in the waiting room forever. I will say that I wouldn’t have minded sitting in the waiting room longer! It was comfortable, there was water, magazines, TV, and a general feeling of ease.
I was called in pretty soon after I sat down to wait. The nurse who called me back and took my general vitals was a gem! She obviously loves her job as she was laughing with me and the doctor and other staff.
The bad news of a confirmed strep culture will not affect the stars for this review ;) I will come here whenever I feel sick and recommend to all!

I didn’t read reviews before coming here, but had a good, solid experience with a short wait on a weekend and a competent doctor with a sense of humor (Dr. Rinella). Imagine! Staff and nurse weren’t overly friendly, but not rude, so totally fine with me. I haven’t had to deal with billing yet, so will revise this review in the future if warranted. The billing issues seem to be the common complaint in the other reviews. Fingers crossed…

Only go here if you enjoy MONTHS of billing headaches. These people DO NOT know how to bill the insurance company. Never again!