Park Place Optometry

The Doctor was so accommodating… I came in as he was closing the office. I got something in my left eye and lost my left contact as I was rubbing. My left eye was really bothering me. He had me leaned back as he rinsed my left eye several times. felt better afterward. He gave me a new brand of contact for the left eye. Told me to try it to see if it is more comfortable than my current brand. He said it is more breathable than my current contact lens. I offered to pay but he said no charge… Wow… got a free contact and he did not even charge for his time. I appreciate this eye doctor. very professional and has heart. Will return in the future for sure.

Negative stars. Please let me preface this by saying I am genuinely writing this review out of concern. I do not want anyone to have the experience I did. Do your due diligence and read the one star reviews on Unilocal.I wish I did because they are very accurate for this guy. PLEASE DO NOT GO TO THIS OPTOMETRIST unless you want to waste your time, money, and deal with a very hostile, very manipulative hack who embodies everything wrong with our healthcare system. I am 3 months away from my MD. Dr. Tran is an absolute joke.
I made an initial visit for a simple annual contact lense fitting. First of all, during my visit, Dr. Tran’s incompetence became clear. He was talking too fast, dropping things constantly (to the point that I wonder if he was on some kind of stimulant), and rushing through the fitting at lightning speed. I have some drusen in one of my eyes, and he didn’t even catch it until I told him about it. Then, the powers he gave me were completely off, but he wouldn’t listen to my feedback and was rushing me out the door. Add to this his hostile attitude. When I asked simple medical questions about why he was recommending certain brands over others during that initial consultation, he had no literature and no scientific basis to his explanations besides a vague comment about risk of corneal hypoxia followed by ridiculous metaphors instead of hard evidence so I could make the best choice for my health. When I politely tried to ask more questions he CALLED ME AGGRESSIVE and said I had an attitude. Since when is politely asking questions about your health to a provider hostile. Since when is it ok for a provider to say that to a patient in any circumstance? I assure you it’s not. It gets much worse.
I ultimately agreed to try the different type of contact he kept recommending. I did my own research for a week speaking to a couple different optometrists and ophthalmologists I knew and doing a literature search. Ultimately I found out it wasn’t absolutely essential for me to change, but these lenses were more oxygen permeable so I figured why not?
I went back into the office a second time and told him my decision, but that I needed different powers because the prescription wasn’t correct. I don’t think he even has the skills to competently assess anyone, he ended up just prescribing me the same as my old prescription without doing any testing, saying I was wearing underpowered lenses for comfort. Maybe, maybe not. I see well enough I guess, but I don’t think it’s accurate bc he clearly couldn’t assess it properly. Once again he was rushing me out the door after this follow up and gave me more contacts to try. He reluctantly gave me a rushed prescription (incorrectly written btw) and before I left gave me two boxes of lenses as he rushed me out of the office. I specifically asked «are these free and for me to try» and he said yes, then literally walked away.
It gets better. A week or so later, I called asking to order the lense brand I finally decided on (I was initially going to order them from his office because I still trusted this provider to some extend) and I asked IF he could price match with target. He said yes. Then he said the only charges I would have would be for the fitting and the trial lenses. THE ONES HE SAID WERE FREE. $ 100+ dollars. I told him that was not what he said when I asked but he just denied it over and over. What a crook. I told him I was not paying for them. I have a doubt he was even trying to re-​sell me something and make money off me.
To cap all this off he once again told me I was a «difficult» patient on the phone, probably just for challenging his manipulation. I told him it was not appropriate for him to call anyone that and to send me my bill, I was done. I returned the remaining «free, trial» contacts, got a correct prescription (BY MY THIRD VISIT MIND YOU), and then found out that he had ALREADY ordered the contacts I simply asked if he could price match from target. Now he said I owed him for these too. Then he wouldn’t write me a corrected prescription and give it to me, until I paid him first. Unbelievable. Sick, manipulative behavior. Ultimately he refunded me, but not without a lot of waste of time and energy on my part. In addition, he called me some muttered things like ridiculous under his breath while doing all this on my third visit.
I am a very laid back individual. I have literally never experienced this treatment from someone in my life, let alone a healthcare provider. It’s as if I asked him two questions he didn’t know the answer to, he got defensive and nervous, and suddenly he was almost borderline harassing me and projecting. This guy is not a real doctor, he’s a businessman trying to get what he can from you, please beware. Do your research and go elsewhere, there are great optometrists out there. Your eyes, your wallet, and your sanity will thank you. It’s just a matter of time before malpractice comes his way. Will not be returning.

Very friendly and attentive doctor. He’s very insightful and will give helpful and honest opinions. He is by far the friendliest optometrist I have had the pleasure of going to. I went to Dr. Billy Tran because I was getting a reenhancment lasik done. He recommended me to get only one eye reenhanced because of my age getting close to 40 (this is the age where people start having to get reading glasses). Only doing one eye would help me see far but also be able to see close and read with the not ²⁰⁄₂₀ eye. He also recommended me to wear contacts in one eye only… switching from one contact in only the left eye for 1 or 2 days then alternating and putting in one contact in only the right eye for 1 or 2 days and then see which eye was more comfortable having the contact in. Even though my right eye is the dominate eye I decided to do last enhancement in my left eye because it was more comfortable. That’s exactly what Dr Tran recommended too. My lasik people said to do the right eye since it was dominant but after trying on the contacts I felt more comfortable with doing my left eye instead. Dr Tran is relates to people in a personal manner and made me feel like I was the only patient whenever I saw him. Highly recommend him.

I first saw Dr. Tran in Jan. 2015. I had a painful ulcer on my eye from wearing old contacts (didn’t even know it was possible) he was extremely informative and direct with me on how dangerous it is to wear old contacts (even if you take them out at night) obviously I couldn’t wear contacts until my eye was completely healed but I didn’t own a pair of glasses, Dr. Tran had me pick out glasses of my choice and had them ready for me within 30 minutes. Thankfully, my eye healed and I am able to wear contacts again!
Just saw Dr. Tran again because the screws came out of an arm on my glasses and since it would take 3 weeks to order the screws he had me pick out another pair that will be ready today!
Yes he is a fast talker and mover but he will slow down for you if he sees a concern! However, I love how fast and efficient he moves! I only have time to go on my lunch break and I can’t spend all day there!
For fast, efficient eye care and an experience with a wonderful staff go see Dr. Tran!

I love the negative reviews here. Sounds like a lot of people like to spend hours in eye exams. There is nothing better to me than an Optometrist who gets to the point and does not waste my time. I am diabetic and he checks for any signs of eye problems every time I go in. My whole family sees Dr. Tran and my kids are all very happy going to him as well. He has never tried to «rip me off» and on the rare occasion when he recommended something that I did not want to pay for I simply said «no» and that was it. If you want an Optometrist that is fast and direct, Dr. Tran is your guy.
Ps. The office staff has never been anything put pleasant and helpful.

Not sure why it has taken me so long to review park place op. I have been coming here for 8 years maybe more. Dr tran is amazing. He is kind and trusting. When ever I am in a bind he is there. Over the years he has went out of his way to help me. I needed spare contacts before trips and he has always helped me. Either taking them to his other location or waiting for me after hours. He comes off high energy but it is because he cares so much. I can say I have seen him care for first time patients the same manner as he does me. I referred about 3 friends here and they still go to him. His staff can be hit or miss but dr tran is just top notch. He even let’s me text him. Who else can say that about their eye care doc?

Dr. Tran is amazing! The staff are super friendly and he works with you to get the best prescription needed. I’ve been going here for three years now and the glasses and sunglasses I’ve purchased have been amazing. They have a wide selection of brands. So far I’ve gotten Tiffany & Company as well as Ray Bans and my family has gotten Coach and Michael Kors. Really recommend this optometry place!

Very professional and friendly customer service. After experience bad customer service from other place, I would say this ParkPlace is definitely the one that stood out to me. The Dr. Tran is professional and patience with his clients.

Just had an eye exam with Dr. Tran today and I am so glad that I chose Dr. Tran as my OD.
I originally had an appointment at 11:15, but Dr. Tran was able to squeeze me in earlier today. I thought that the gesture was extremely accommodating considering that most physicians are not flexible with their schedule at all.
Throughout the entire exam, Dr. Tran was very informative. Since I was his new patient and I bombarded him with a million questions, he really took the time to explain to me the different types of machines as well as the types of exams that I was subject to. By the time we were done with my eye exam, it was sufficient to say that I was more than happy in my decision to choose Dr. Tran as my OD.
The best part about this visit is that he did not at any time try to talk me into buying anything that I did not need. He just focused on what I wanted as a client/​patient and helped me find the perfect type of lens that was within my means. Chantelle, his assistant, was also very patient with helping me find the frames suitable for my face.
In my brief visit, Dr. Tran demonstrated to me that he is a professional that I can trust, and I am so glad that he’s my primary OD.

The doctor and staff is incredibly friendly and knowledgeable. While they don’t take all types of insurance, they do offer great prices. Don’t be discouraged at the parking lot in the front if you don’t find a spot, there is a garage next door. I’ll definitely be going back.

These guys are great! Always accommodating, providing great advice and professional at what they do. Me and my wife have been going here for the last few years and would highly recommend Dr Tran and his crew!

Great service, fast and attentive. Very knowledgeable doctor willing to answer all your questions and give you the straight scoop.

I’m updating this review for Dr. Tran. From my previous review, I had not been thrilled with his workers but after, he personally called me and apologized to me himself. Was very kind and I am giving the 3 stars to him, although I’ll update this again later when I go and get new contacts. I still have no comments when it comes to his employees but we’ll see how it goes in the future.

Visit was quick and on time. Dr got my daughter to take pictures of my eyes so she wouldn’t be afraid to get her eyes checked, so sweet of him. The staff helped me pick frames and she was patient with me. Once I chose frames I walked out with my lenses in 20 minutes!

I absolutely love Dr. Tran. My last two optometrists could not get my contact lens prescription accurate– my vision was always blurry and my eyes were always sore. But wit Dr. Tran — I see crisp and clear images. He recommended an eye drop treatment that has helped tremendously. He has high tech equipment and lots of eyeglass frames to choose from. I have been going to him for about five years. I highly recommend Dr. Tran!

I’ve been going to Dr. Tran for a decade now. I drive an hour away for my yearly eye exam. I know how busy he can get so I always schedule an appointment ahead of time. I love the fact that I was in and out in 20 minutes and got my new contacts. I have referred my wife and others, and they all had exceptional experiences as well. Why do I come back every year if I am not satisfied?

Run, don’t walk away from this business with the most apathetic employees and exorbitant prices. I had my eyes checked and spent over $ 1500 here several years ago on eyeglasses and came back in for a quote on replacing my Maui Jim prescription lenses. After making me feel as though I was interrupting their afternoon, the price came back $ 200 higher than another optical shop for the same lenses.
Run! They apparently do not need our business.

Do not waste your time. Found him through VSP, had a 5:00 pm appointment and was seen at 5:30. He took a total of 7 min in his office with me for a new contact prescription. That exam should take more like an hour. Of course the prescription was wrong. The girls in the office seemed as though they hated their job and I don’t blame them. Waste of my time and will probably be a waste of yours.

Dr. Tran is great, very thorough and will tell you more about your eyes then you
thought was possible. If you schedule an appointment it goes by fairly fast and their selection of frames is enormous!

Dr. Tran is what you want in an eye doctor. Professional, concise, and and has a lot variety in beautiful frames or knowledge in different contact lenses suited for your eyes. He works in a timely manner and gets you on your way.
His office is in the same plaza as Ruth Chris. Careful not to accidentally valet your car for your eye exam: P Although his service might you feel like you’re in a high end restaurant!
Appointment only!