Hoag Imaging And Breast Center – Irvine

I feel like giving them no star but it is not fair for this hospital, because this hospital deserves 5 stars but the medical system deserves no star, so I just stay neutral and give 3stars.
I came in for mammogram, ultrasound and biopsy. All staff here are so friendly and nice. The technicians are so nice and courteous as well. I definitely felt very comfortable through out all the tests.
I am from Korea, this visit is my first medical experience in California. I noticed that medical system here is very complicated, time consuming, inconvenient for patients and expensive.
In Korea, Doctor would go over with the patient after all the tests, but here they don’t do that. Simply my doctor came in to ultrasound room and told me nothing wrong. And asked my opinion if I want the biopsy so I agreed because I wanted to find out clearly. (I had a swollen lump underarm so doctor also suggested if I wanted biopsy even though it didn’t look like a cancer in ultrasound monitor)
Also, in Korea, biopsy will be done right there if needed, but here I need to find out if my insurance covers it and make another appointment! By that time, I might get either worse, or get much better.
In Korea, biopsy test result will be out in a couple of hours. But here it takes a week! More over, the test is sent out to separate labs! They don’t have the labs inhouse!!! Wow.
The worst part is, I have to go to a different location to see my biopsy result! When I got there, the doctor who operated my biopsy wasn’t there, I talked to someone else!
The whole experience was very shocking, new and taught me a lesson. First, people here should deserve better than this I believe. (Btw thank to my husband paying a lot for insurance so all my tests were fully covered but, it shouldn’t be this expensive! Poor Californian! Medical insurance is sooooooooooo cheap in Korea and no confusing regulations, policies, no nothing, Simple and easy!)
Second, don’t get sick. Eat well, work out hard, laugh a lot. That is what I learned. I now understand why gyms here are packed.
This country shouldn’t offer darn cheap fast food, bigger and bigger soda cups and french fries, instead, must offer darn cheap medical insurance and faster, easier, simpler hospital system!!!
Bottom line is, I like this hospital, I like the doctors and staff. The horrible system is not their fault at all.

The experience at Hoag Imaging was a great one; HOWEVER, they fall way short after that. Unfortunately I have moved out of the area and tried getting copies of my mammograms from them for my new location. I called at least 6 times and left messages and NO ONE returned my call. So I had to go to my new lab without my prior images for comparison. Now, my new lab has been unable to obtain my films from Hoag either which has resulted in their inability to render a report on my mammogram. This is beyond frustrating and very upsetting. I expected much more from Hoag. So, «Buyer Beware». If you stay in their system you are okay but it you have to move out of their system, good luck! So upsetting.

Love that they have Saturday hours, staff is super nice registration is painless. Had the same fabulous ladies as last no complaints here!

Been 3 times now. Lady on front desk is always lovely, Rose in the office very sweet and Alex the male radiographer just rocks! Wouldn’t go anywhere else for my scanning needs! :)

I came in yesterday in serious pain with a broken arm. (Was referred by my PCP across the hall.) They got me in immediately, helped me fill out the forms, Pat was REALLY careful and gentle as she did Xrays, and I had results faster than I could’ve hoped for. I’ve been in before for injuries and tests, and they’re always great.
Between Dr. Fishbein and these guys I was in the door at 9 after a biking accident, and cleaned up, splinted, referred and medicated by 10:30. Just excellent care.

I came here for a chest xray for potential pneumonia. The staff is very caring. Results are fast!

Hoag is like Diamonds… You know you can’t go wrong with them! My mom has had such good experiences with Hoag Centers varying from Newport Beach, Huntington Beach & Irvine! Their always extremely clean and the staff is on top of their game! My mom fractured her big toe and her PCP sent her here immediately! She was seen within 10 minutes and got her results before 5pm! The nurse glided her into a wheelchair to the X-​ray room & to the car! They definitely have good bedside manner! ^_^

This place is the best urgent care I’ve been to in Irvine. Since it was patient rush hour after work I waited for about an hour, but it was worth it. Dr. Peter Monfore was amazing. He didn’t rush me out, was very professional, he took his time answering all of my questions an concern and showed a general interest in me as a person rather than getting money out of me. I definitely recommend this place.