Harmony Escrow

Harmony is a joke, I have bought a lot of homes in my time and never came across a Escrow Co that was as lame as Harmony. three sets of RESPA’s all wrong, asked for more Earnest money and had us wire to the wrong account, but say they will return it at closing. We’re scheduled to close in 2 weeks? Maybe, If they can get the numbers right. Also all the other reviews dated 12÷5÷2014 are fake!!! posted by paid Unilocaler’s and employees to submit good reviews.

Closed numerous amount of deals with harmony escrow. Very professional people to work with.

Send your Escrow work to Harmony. Their staff is knowledgeable and friendly. They are dedicated and hardworking. They always do an excellent job.

Great service! Very pleased with their assistance in purchasing my very first home :) very happy

Worked with Harmony Escrow on many occasion, by far best customer service and very thorough. Rande is very pleasant to work with.

Harmony Escrow provides great customer service. Highly recommend this company for all your escrow needs.

I have closed many transaction with Harmony Escrow and they are great to work with.

I had almost an identical experience as the review above. This is my first home purchase and I had the initial pleasure of working with people (my lender and realtor) who kept me informed, were polite and stayed on task. Harmony proved to be incredibly innefficient, rude and unclear. They passed my file through multiple agents so I never knew who to talk to. In the midst of stressful time frames, agents went on vacation without letting me know where to forward my documents. My deadlines were pushed back twice, they constantly had my name spelled incorrectly and to add insult to injury they genuinly could not have cared less about my experience being a pleasant one because they were not a local company for me and their reputation was not at stake. I feel very unfortunate for having to work with them.

I have to say that after reading some older reviews of Harmony Escrow I was a little nervous. I have to say that they came through for me in my home purchase here in Las Vegas. I closed on a Freddie Mac home in 42 days and the biggest delay was getting back my signed contract from Freddie Mac. Once I actually got in to escrow things moved fast and efficiently. Thanks to everyone in both CA. and Las Vegas who helped my dream come true.

I bought a house and the seller chose the Harmony Escrow in Irvine. I will never do business with this company again. Read their other online reviews and BBB. They tried to charge me two different amounts after I sent all money and recorded. They even lied to my lender to try trying to get my loan revoked. The experience was unbelievably bad and so incredibly poor ethically, that I am surprised that they are in business. Once my lender found out they were being lied to, they have reportedly black listed them and are investigating for fraud. STAY AWAY if you can.
Apparently, they made some kind of book keeping error and refused to take ownership of the issue. They kept blaming the bank and couldn’t say where the error was, just that I owed them more money and it amount changed. $ 998 the first time and $ 418 the next. The lying to my lender about me not paying was incredible. They even asked my lender to split the cost with them. The thing that was really annoying; there was a surplus of credit from the seller of $ 1500 that they refused to use. I am truly appalled by the lack of ownership of their mistakes and trying to make me and my bank pay for them, after the deal was done.
I called the escrow agent’s manager and never got a return call. Terrible service and I will avoid at all cost in future transactions and inform others about how bad the service is.

As a Realtor, the new frontier includes foreclosure transactions which can be complicated. Freddie Mac and Fannie Mae, and some banks, give you the option of you choosing the escrow company and paying for all of it, or using their choice and they pay for all of it. Obviously, to save about $ 4000 most buyers opt for their choice, and I have dealt with Harmony Escrow a number of times accordingly. After having dealt with other obscure escrow companies in the Sacramento area under the same terms that didn’t help at all, I found Harmony Escrow to live up to its’ name. I had one escrow officer that was very efficient and helpful, and when it was almost at the end, I was transferred to a «Closer». As the name implies, they actually have someone to close the deal, and fast. Got a problem? The closer will make it go away. I was very happy to work with Harmony, and just opened up another escrow with them today.

Dealing with Harmony Escrow has been a terrible experience. Despite our constant efforts to help the whole closing process stay on task, we had to push back our closing date (and reschedule movers, etc) not once but twice due entirely to a combination of absurd inefficiencies, countless delays and miscommunications, and a genuine level of confusion on the part of the people at Harmony Escrow. It’s like the left hand and the right hand never talk, but instead they work in different directions, but never with any sense of urgency. If you are going into escrow and the other party proposes to use Harmony Escrow, please get your real estate agent to insist on a firm they know can do the job right. This has been a ridiculous process and I hope no one else has to go through what my family has been through, dealing with Harmony Escrow.

Harmony must be new, and small, lucky us.
Their first mistake, not a big deal, they sent a notary to contact us to sign closing documents, the notary was nice, but our loan hasn’t even approved yet.
Our home insurance agent needed information from Harmony to provide documents to our lender but could never get them to send him anything that he needed. Our assigned escrow officer, Cynthia Canales, would never answer any phone, and her assistants were so useless, worst they gave out wrong information! The last two weeks of our escrow, our loan officer was actually doing Harmony’s job by being the middle person between our insurance agent and lender because our agent couldn’t get anything outta Harmony, they were like dropped-​dead animal wouldn’t do anything. Cynthia’s assistants told us how we didn’t need the info that our insurance agent’s asking because «by law we didn’t need home insurance, it’s just optional.» Harmony cost so much delays in our loan approval and our loan officer had to cover the extension fee of our loan rate because it freaking expired!
We told Harmony numerous times that we needed to close the escrow before year end and this is what we got. Our loan was funded on 12/​22, Harmony had the whole day of ¹²⁄₂₃ to do document recording but instead they started their xmas early by doing absolutely nothing on ¹²⁄₂₃. I don’t know if they had half-​day off on ¹²⁄₂₄ but majority of businesses were still opened that morning including the county office but still, they didn’t send anyone to over even if they had the whole morning. This left us three days before new year eve (if they stopped working two days before xmas, I knew they wouldn’t do anything two days before new year either!) I must have called them a dozen times asking «can we close now? can we close now?» and FINALLY they sent someone to the county office on 12÷28… I still think we got extremely lucky with Harmony, we might still be in escrow now if we didn’t call them twice a day for two weeks straight.
The listing agent of our new house also complaint about Harmony.