Excess Look Auto Detailing

Over priced by how much they did to my car, and his attitude was horrible when he thought I didn’t tip. But everything changed after he knew I gave a 5 dollar tip but my car still wasn’t detailed

Great service. Price is reasonable. First time here and I am impressed with the hand wash and my suv was nicely cleaned and almost spotless. I will definitely use the service again.

I have to say, I was nervous at first because I had a bad experience at my prior car wash facility and wanted to try a new place. This is close to my work and I thought I would see how it went
I recommend asking for Oscar, as I was able to personally speak with him about my fears (damage was inflicted to my car at a different detail place) and he put my worries at ease.
I went with the clay wax and I have never had a cleaner car. No residue was left on it at all. It was extremely shiny and he got every nook and cranny both inside and out! Talk about pride of ownership! Oscar even told me what product would work best to use on the inside of the vehicle. Very helpful
I will definitely be coming back

Always an awesome experience whenever I take my car to Excess Look! Chris and Jenn always go above and beyond to exceed my expectations. I own a black car and it is one of the joys of my life so I don’t just take it anywhere. I recommend Excess Look to everyone. I’ll be back again soon!

I can’t say much about the service they provide, since they have not washed my car, but I can say with certianty they have ZERO customer service skills. I CAN forgive ‘a not so great car wash’, but I CAN NOT forgive individuals who have no concept of being understanding and chivalrous. Excess Look you need to learn how to treat EVERYONE as a potential client.

This place is tucked away in a parking structure. Nowhere does it mention that. Good luck finding it. Also be prepared to wait for at least 2 hours. If you ask for anytime sooner, they will look at you crazy. Don’t waste your time.

Outstanding service and customer service as well. Johnny and Luis are both very knowledgeable and great at what they do. I bring in my Harley and drive off with a whole different bike all the time. Very professional and very meticulous.

I wanted to check this place out. but they cl9se at 2pm??? On a Tuesday. beats me how they have more than two stars. I own a business, and No/​Closed are not in my vocabulary.

I had my gf take my car here while I was out of town and I just came back to a much dirtier car than $ 25 would suggest. I came here because of all the good reviews but he must have some good friends bc this is one of the worst I’ve had and I get car washes weekly. You can always tell if they do a good job bc the cup holders will be clean. there is gunk everywhere. Windows have fingerprints and water spots… Still dead bugs on the front bumper… Other than a simple vacuum and very basic outside wash, I’m not sure what else they did… Save your money and go somewhere else for $ 12. It’ll be better on your car and on your wallet…

This guy does an amazing job. Just the basic wash and he takes care of the inside and carpets as well. The car is always spotless, no water marks to be found. Prices are extremely reasonable, not only for the convenience but the great job he does. Really nice guy too.

I found my lost item laying in the back row after a while.
So I updated my rating to 3.

If you are looking for a car wash or car detail you have to use excess look. They do an amazing job and the costumer service is great! I use them regularly and they always treat me like a special costumer and my car is so clean when they are done you could eat off of it! I’ve looked around and their prices can not be beat so you don’t have to shop around looking for better pricing. You have to try them out!

I was in Irvine for the day. Looking for a car wash… Found this hole in a garage shop. They did an amazing job on my car.

I work in the Irvine towers and have witnessed the hard work these fine people have done for some time. I take my cars to them and for a very very reasonable price they wash my car to perfection. I just had a complete detail job done and I was blown away. Great people… Great great service and YOU NEED to get your car handled by them. Drop your car off, Go to work and come out with a car you would not recognize! I am so happy with them…
Very rare in today’d world that people take pride in their work. They do. I really can not say enough about them!
JOE G

I took a look at the backseat of my car and realized my son must have up-​chucked a bucketfull of chocolate when I wasn’t looking! And wherever could he have gotten chocolate?
So I drove in to get the inside of my car cleaned and threw in a wash too. I warned Dave (the manager??) that it would need a good wash but he replied the standard in/​out cleaning would suffice. I was doubtful, but took his word for it. Left the car and headed up to work.
Whadda you know, Dave was right. They did a fantastic job at cleaning my chocolate filled car! I was so impressed, not just by the service provided, but by the attitude Dave had. Professional and friendly. A definite recommendation to anyone working in the area.

These guys work on the first floor of the garage for my office building.
I got a car wash and had asked them to give it a wax job – additional cost – no problem! (BTW, you would think they’re prices are a little inflated because of the convenience factor, etc – they’re not!) When I went to pick up my car – the guy tells me they didn’t do a wax job because I have these hard water deposits on the side of my car (stupid apartment building and their sprinklers) and he said it would essentially be waxing that in to my car. So he charged me for a simple car wash and told me to bring my car back and they would try to get it buffed out! Can you say HONEST?! I mean who does that!!! THEY DO! These guys are great! My car was looking so pretty! :)
Definitely coming back – not only because of the convenience factor but just because the prices are good and they’re just nice guys!

I had just got back from having my car washed, clay barred and waxed and felt I had to write a review to say how positive my experience was with this business! I was worried at first since it’s in a business part of Irvine and most of the people here drive fancy cars like BMWs, Mercedes, Lexus, etc. and here I am coming in with my little Japanese car (I drive an Acura RSX). I was really glad when they treated me with the same professionalism as they would any other customer.
Dave was super nice and even took the time to explain and show me how good of a job they do in cleaning the cars. I loved how they even wiped down the rear back window of my car.
I didn’t have as hard a time finding this place like I thought I would; I took Von Karman down and turned into the parking structure on Quartz and went through the parking gates and they were right in front of the entrance. Dave was even nice enough to use his security card to let me back out without having to pay!
I would definitely come back to this place again to get my car washed, and am currently going to plan on going back again to get car polished. The service is fast and great and the work is quality.

Shawn is as good as it gets. I’ve sent my car here twice already, and both times, it was cleaned well inside (my pet peeve with most car wash places, they don’t spend time on the dirt), and the exterior was clay-​barred professionally. The wheels were also insanely clean and shiny. It was all hands free, and done within 2.5 hours as promised. I waited at the Specialty Café at Lakeshore Towers, which was not any café, it was perfect to get work done with the big tables that they had. For $ 35 on Tuesdays (and I believe Thursdays?) it is a great deal compared to the same level of work others offer. For a car that you care about, Shawn in the place to go. He takes cars until 2:30pm. I tipped them a lot more this time to show how appreciative I was of his honest work and accurate service. Hope they stay the same forever despite how popular they might get.

NOTE: LOCATED INSIDE THE PARKING STRUCTURE at Lakeshore Towers. There is no street sign/​business placard indicating it’s there, literally a «hidden» treasure.
When you enter the parking structure, continue driving straight until you get to the last row, make a right, continue driving straight, Excess Look Auto Detailing is located at the end. You will see a kiosk on your left.
You will be issued a parking stub upon entering the garage, you can have it validated after your car wash & will not be charged.
Sean is awesome! Very friendly, personable & just down to earth.
‘Most of the cars being washed were BMWs, Mercedes’, Lexus’, and the likes…
‘When I pulled up in my Honda Element, I was half expecting maybe some, oh-​so common, South OC, pretentiousness… Nada. ‘Just business as usual.
Mahalo to Sean and his coworker! (It’s the little things that make a big impression.)
I arrived around 3pm on a Friday.
NOTE: Try to arrive no later than 2:30pm. ‘Which is usually their cutoff time for taking cars in. I was told that Tue — Thur are generally their slowest days.
(Do not be surprised if you may have to wait an 1 ½ — 2 hours.)
I brought HAPA, my bully-​pit with me & figured I’d take him on a walk while we waited.
It was my first time here. Can’t believe the hit & miss reviews for other car wash places in the area… Surprising, since people «love» their cars out here in SoCal. This was the only place that received a solid 5 Star Rating across the board. (Granted, it only has a handful of reviews but they all sounded pretty solid.)
‘And I’d have to agree: 5 Stars
This hidden car wash, tucked away in the corner of parking structure is pretty cool… Sort of like a «secret bookcase» but only this one makes your car sparkle!
I don’t know if I could make it here on a regular basis but at least now I know where to go for a great car wash. (Also heard they do full auto detailing as well!)
I have to admit, not the most convenient location, especially if you don’t work in the area… BUT what a hell’uva bonus if you do!
The only downside… Thunder showers, a few days later. ‘F*******k!
‘But for those few days, the car looked mah’velous!
— Big Aloha!
Food: n/​a
Ambiance: 3 (It’s a parking structure! — shrugs)
Service: 5+
Value: 5

Today when I got back into my car there were cookies with a Thanksgiving thank you note!
THAT is customer service!