ECC Technology Services

BYD here in Lancaster, Ca got the Kyocera copy machine, that has been working amazing. Al came to BYD, and we would highly recommend service from this company for all your copy/​printing needs.

About a month ago, I called ECC and spoke with Al about getting a professional printer for my office. Since I had never leased one before, I had all the typical questions about how the process works, pricing, etc. Al answered my questions, recommended a printer that was suitable for my business and sent me a proposal. ECC installed the printer two weeks ago and everything has gone according to the expectations that Al set. I am extremely pleased and will certainly use this company again for my future printing needs! Thanks Al!

very happy to work with this company. Their staff are quite knowledgeable and helpful. We have been using their recommended product and their services, and have see nothing but great service. They even help us set up the Scanner feature on our computers, which is a great help for my staff at the office.

Although I had written a review back in 2013, I am adding another one, which will be my final. I am happy to report that my business is growing and I opened a new office in Las Vegas, NV in early July 2015. I relocated my production equipment, including my large copier serviced by ECC to the new location. I am so sad to be losing Al, Heather and Dean as my go to best resource when we need anything for our copier. Al coordinated the move of the copier so that it was done by professionals, and then set up and made sure it was working properly and he even found me a service provider in Las Vegas to take over the contract. I can only hope and pray that the new service company is even remotely as good as ECC has been for the past 7 years to us. I will absolutely miss everyone at ECC, but had to give one more excellent rating here on Unilocal.They are the absolute BEST.

Over the years, we have had many different machines, and service providers, and so far, ECC has been really good. In the last 12 months, we have leased 4 Kyocera copy machines from ECC Technology. The copier techs have all been very nice and knowledgeable. We have never had a Kyocera copier before but they have all been extremely reliable and the service has been really good. They Kyocera’s look very sleek and «high-​tech» but are very user friendly. User friendliness is very important to us, because not everyone in our office is super tech savvy. Not to mention every time they deliver a new machine, they send a trainer to get everyone acquainted to the new system.
We did have a service call about a month ago, and the tech arrived in less than an hour. I don’t expect that kind of response to happen all the time, but all I can say is WOW, that was impressive. With one of our other vendors, we have had to wait 3 – 5 days to get someone out here!
We are not a huge company, but we have over 40 copiers that we manage, and they saw the potential to grow with us. As leases come up, ECC will continue to have an opportunity to compete to earn our business, and so far they have been very competitive.
I was tempted to give these guys 5 stars, but I need to keep them on their toes. So 4 stars for now! Lol

ECC Technology Services is amazing. We are a small company and they treat us like a big company. Alfred Tumbocon was very respectful, friendly and patient with us while we were going through many vendors. He has great knowledge of his copiers and if he didn’t have an answer, he would go find it. Not only he helped with our copier purchase he also help with IT solutions for our company. He made the process very simple, easy, and fast. We received the Kyocera within a few days of signing the contract. Their technician was able to link all of the computers to the new printer/​scanner/​copier that very same day. It was a virtually seamless process. We at our company will definitely be working with ECC for any of our Copy/​Printing and we definitely suggest you try them too. You will NOT be disappointed. If you need a Kyocera model or any of the brands they regularly work with, they can definitely give you the best deal around.

ECC Technology provides excellent office equipment! All of our offices just switched our copy/​fax and printer machines and everyone loves how great they work! Both Al and Dean were very professional and a pleasure to work with! Thank you ECC Technology!

ECC Technology Services is a company that is definitely heaven-​sent. They literally can do anything your small or large corporation might need. We at our small research institute needed a new multi-​function copier, and even though it was not from a vendor that ECC usually contracts with, they were able to obtain the exact model we needed at an incredible price. If you need a Kyocera model or any of the brands they regularly work with, they can definitely give you the best deal around. However, even with the specific Ricoh machine that we requested, ECC was still able to work the best possible scenario so that it could be delivered within the week of signing the purchase contract, and with our budget in mind. AMAZING!!! Not only that, but we requested the new copier when delivered to be set up with our existing network, and their technician was able to link all of the computers to the new printer/​scanner/​copier that very same day. It was a virtually seamless process. We at our company will definitely be working with ECC for any of our Copy/​Printing/​IT/​Networking needs, and we definitely suggest you try them too. You will NOT be disappointed.

I found ECC Technology by chance. I met Al at a local car wash and we started talking. He gave me his card and we set up to meet.
I have a small studio and I needed a printer and a backup solution for my archives. Al showed me different options that suited my needs. He was extremely patient and very thorough with every aspect of the proposal. He took his time explaining the pros & cons of each solution. At the end, I went with his suggested solution and I couldn’t be happier!
ECC Technology customer service is top notch. One of my top priorities was that I did not want to hassle with upkeep on my printers & servers. Within the first month, my calls were answered/​returned promptly and any issues handled on a timely manner.
i don’t leave very many reviews, but I found it necessary in this case because Al and ECC Technology have gone way above & beyond the call of duty.

I have been a customer of ECC Technology Services since 2007 leasing the Kyocera copiers. I have 6 copiers and they are wonderful; there are rarely any problems with the copiers. I have only had one probably with one of the copiers that was something that could not be taken care of by my IT department. ECC service reps were there on the job and made everything better. I would recommend them to anyone looking for a copier that scans in color and has clear crisp copies. The customer service is great I a will get a response as soon as I send my e-​mail. Everyone is always polite and responsive to all my inquires. When I my lease is up the transition to the newer models of copiers is seamless; I don’t have to worry about sending anything back ECC takes care of everything. I would recommend anyone to get their copiers through them; great company to work with!
Teresa P.

ECC and ALL of it’s staff have saved our company many headaches, misinformation, and being victims of «not knowing the technology» game. They have gone above and beyond to explain and give our staff all the information they need for all of our printer, computer and IT needs. From the simplest of requests to complex detailed custom requests no task is to tall, or small for that matter. Their customer service in every aspect has been top notch, timely, effective, and most of all reasonably priced, and in today’s world that’s always a plus. Without a doubt this could possibly be the best investment you make if you don’t know what you are doing when it comes to technology. Al, Peter, Heather and the rest of the staff are amazing. My staff and I can’t begin to thank them enough for everything they have done and continue to do for our office!!!

My office got a new copier from ECC last year and we have had nothing but wonderful experiences thus far. Great pricing, great customer service and excellent techs! We have had very few (if any) issues, but we needed help programming and learning the new machine. They always sent someone out right away when we had questions, if they couldn’t help us over the phone. No stinky gross technicians either, always well dressed and polite people! I’m very satisfied with my choice in vendor and would recommend ECC to all my fellow business colleagues.

ECC was recommended to us by a friend when our server crashed a few years ago. peter and his staff got us up and running that same day. Now we rely on ECC, for ANYTHING that goes on with our network. They even provide us with HP toner supplies and service our HP printers and Kyocera copier. Buck and Dean are always so professional when they come out to service our equipment. The girls are especially happy when Dean comes to the office. There’s something to be said about a tall handsome man, with an English accent. Oh, and he’s good at his job too! ;) as far as pricing is concerned, I think we get what we pay for. I’m sure if I shopped around I could save a few bucks, but I appreciate having a company like ECC who does absolutely everything for us to keep all of our systems running smoothly, so we can focus on our business. I happily recommend these guys, especially Dean (the English hunk)!

ECC Technology is a great business partner. Their level of service is above and beyond everyone else. They will go the extra mile and give your company the best prices too. Their Kyocera Copier line also gives you peace of mind and reliability.