Auto Protection Plus

I was contacted by this company. The alleged company is Auto Protection Plus. They tell a lot of lies and make promises not kept. I put My initial down payment down of $ 495. The payment were to be $ 183 monthly. I made 1 payment and unexpectedly purchased a new vehicle. Part of the agreement was the warrenty could be transferred or cancelled for $ 50. I cancelled and followed their instructions with notarized letter. I was told the refund would be returned in 30 business days. We are going on 2 months later. Instead of a refund I’ve gotten the run around. I have made multiple calls being solved between the same 2 people in this huge company! I called one of the numbers located in Cleveland. Oddly and ended up with the same liar I’ve been dealing with out of «Irvine».
It’s the same guy every time! They have no answers regarding my refund. They won’t let you speak to a supervisor! IT IS A SCAM! I even called other numbers located in the fake booklet they send. But I end up with the same rude guy that sounds like Rachel Zoe! With no answers about the $ 678 I payed into this bullshit! I’m also going through report them for mail fraud! Contacted BBB today!
This is another person with an issue
From the sleazy silver tongued salesman, to the rude man (Dan) who answers when you call the 800 number to cancel, to the contracts fine print that basically states nothing is covered and, you can’t sue them for any reason.
I cancelled my plan and Dan kept me on the phone for 25 minutes and talked me out of it, then a few days later I read all the fine print and, when I read that if the vehicle overheats for any reason at all its not covered! Which is ridiculous– I called back 6 days before my 30 day look period was up to cancel again and, this time Dan was extremely rude and, yelled at me and finally said I had to send a letter requesting that I want to cancel — I sent the letter which was postmarked before the cancellation date, he told me he put my account in the pending cancellation folder and, now I see on my online banking that I have a pending transaction for the first monthly installment which, I’ll be stopping payment on this morning via my bank — it shouldn’t be this hard to cancel and they should be a little more dignified — I seriously hope I get my $ 295. deposit back plus the pending $ 179. monthly premium or, it’s going to get ugly.
Another Unsatisfied Customer
ANOTHER CUSTOMER
These swindlers hire call centers in Asia to pester you by calling your mobile phone dozens of times. When you finally find out it is Auto Protection Plus I’m Irvine, they tell you they cannot stop it and that you must phone the call center in Asia. I wouldn’t touch APP with someone else’s 10 foot pole!