Atria Golden Creek

Beautiful community with very experienced and friendly staff. Very safe location and upgraded apartments.

I love this community. Atria Golden Creek is not only beautiful but also a wonderful place to live. My grandfather lived here years ago and if I had to place any of my relatives here again I would in a heart beat. Every time I visit, there are happy residents sitting outside enjoying the day and greeting the people who enter. There is always some type of activity going on or outing. They have delicious food and I love the bistro up front where residents can come down and enjoy a snack at any time. The staff is super friendly and helpful. And whoever commented on the employee turnover below must be misunderstood as I see a large amount of employees who work there that were there when my grandfather lived at Golden Creek over 15 years ago. I’ve been to every assisted living in Orange County and this is certainly one of the elite top communities. Especially the memory care. 5 stars people!

I have worked with the ATRIA communities for the last 10 years or so due to being in the Senior Living Industry. I tour many communities and Atria Golden Creek, is one of the greatest communities in its area. It offers not only someone to be as Independent as possible but also offers Assisted Living to families for their loved ones. In Irvine Atria Golden Creek is unique because if a loved one has memory impairment they have memory care so they would not have to move again. Atria has been a good option for many of the families I help especially if they are looking in the Irvine or nearby area. Another fact that sticks out in my mind is Atria Golden Creek is one of the first in its kind to be a «GREEN» community.

I am an industry professional and have had the pleasure of working with this particular community for many years. In my recent experience, I have found Atria Golden Creek to be one of the best communities in Orange County. There are many options available in the local area and not every one is the perfect fit for a loved one so I would urge families to work closely with someone who knows what communities are best suited for their particular needs. I know for a fact that the management at this Atria is committed to making sure that residents are appropriate and that the staff can adequately meet their care needs. No assisted living community is perfect and without flaw but I have seen with my own eyes how happy and engaged their residents are. In fact, I was considering placing my own grandmother here but she ended up staying in Northern California :)

I agree with the other reviewer that rated the place one star. My mother in law is here in the memory are unit and we are looking to move her ASAP. Here’s what you need to know about this place: THEY DON’T HAVE NURSES OR ANYONE CAPABLE OF DEALING WITH EVEN SIMPLE MEDICAL ISSUES! They will swear up and down that a med-​tech can handle anything but they cannot even give a simple aspirin or pallitative care. Nothing! Even with doctor’s orders it seems to be an issue.
If you want adult daycare with superb activites, then Atria and it’s «social model» are for you. If your family member has anything so simple as a headache or another OTC medicine complaint, they will suffer unnecessarily at the hands of people who claim «we legally can’t do that» to every request you make.
At $ 7K per month, it’s highway robbery. Don’t let the renovation and their empty promises fool you, as it did me.

These people clearly do not know how to deal with Alzheimers that’s for sure, avoid the memory care unit.
My grandmother was staying here (briefly), and we began to realize the scope of the issues here. Every time we visited she was dirty and not bathed, they don’t cut finger nails here because «we aren’t allowed too». Ok… so then who does? Clearly my grandmother can’t. We spent that day cutting her infected toenails ourselves. She would pretty much always smell like pee and be so dirty that we ended up coming every day to watch her and hiring extra care-​givers to come and take care of her (this is on top of the cost of THIS place). Within a month and a half we realized this place is incapable of handling this type of care and moved my grandmother to a medical facility with real nurses. What we should have done from the beginning.
I won’t even go into all the details regarding the staff, which we had major issues with. They can’t keep people working here. Every time we came it was «Oh, I don’t know, I’ve only been here a week». Geez… does anyone know what’s going on at this place?! Some are OK can be very helpful… others don’t do anything and avoiding cleaning «accidents» until the next shift of caregivers arrive. Seriously, they let people sit in their own filth because they don’t want to do it. What kind of people do that?!
The director knew my grandmothers condition before we came here, they even interviewed her beforehand. We weren’t sure if they could handle her, we had our reservations… but they ASSURED us they could. (for reasons involving all the empty rooms perhaps? They say anything to get their rooms filled I guess…)
What a horrible mistake it was coming here.
I don’t know about the rest of this place, I’m sure it’s lovely… it’s beautiful inside, the food and café are great, and as I said many of the staff members here are wonderful people. But our family had serious issues with some people who just didn’t care about my grandmother and treated her as an annoyance (including the director of the memory care unit).
It’s just not the way you want to see your loved one treated.