We had wonderful service when it came to selecting our couches at Arizona Leather. Jody, the Manager was so helpful and friendly. She took quality time to meet with us and to help us pick out the couches. The leather that we picked out was beautiful and I can’t wait until our new couches arrive. If you are looking for upscale leather couches that will last for a long time, I would recommend Arizona Leather. They went above and beyond to help us. Thank you Jody for a job well done and we can’t wait until our newest additions to our home arrive. Prior to shopping at Arizona Leather, I had went to Pottery Barn and experienced horrible customer service. I am so glad that we went with Arizona Leather!
E B.
Classificação do local: 4 Irvine, CA
We purchased a love seat from a different location 6 years ago and decided we wanted a new set for our new place. Gilbert Diaz was VERY helpful, courteous and assisted greatly with tips for different styles of sofas, leathers, fillings, you name it. While the jury is out on our final new purchase, I was MORE than pleased with the service I received here.
Grace A.
Classificação do local: 5 Escondido, CA
We are from the San Diego area and we shopped at our local San Marcos location. The sales person(Roxanne) seemed genuinely disinterested in earning our business. We decided to shop multiple furniture stores looking for the right sectional for our lifestyle. After finding several other options we decided to stop in to the Arizona Leather in Irvine while we were passing by. With very little expectations we met a sales person named Paul. Paul absolutely changed our opinion about Arizona Leather. He was attentive to our needs and gave us the impression that he actually cared about our business. Paul was extraordinarily knowledgeable and honest in regards to his product. Paul made us feel as though our business was important to his company and restored our faith in buying from an American company. If not for Paul we surely would have purchased from another company and certainly would not be as happy as we are with the transaction. Thanks Paul!!!
Jesse J.
Classificação do local: 5 Manhattan Beach, CA
I’ve been dealing with the Torrance store. I’m pleased to say my experience has been nothing short of excellent. Happened in while they ere having a sale on selected leathers and they paid the sales tax. We knew nothing about leather and truly appreciated the education we received. I wouldn’t get my leather furniture anywhere else now. We ordered two of their top of the line sofas. Saved approx. two grand. Custom made to our specs. Chose leather we liked(treated to resist scratches, fading and staining) and no nail heads. They were delivered on time and exactly as ordered. In fact, loved them so much went back and ordered a chair to match(different style, same leather, no nail heads). Got the same discounts and it should be delivered before Christmas. Thanks Joe and T, keep up the good work, Jeff and Jodi
Anita L.
Classificação do local: 2 Irvine, CA
I would’ve given them a 3 if not for the sheer unpleasantness of a salesperson just going on and on about their products. Everything they carry is leather(surprise surprise) and there are also accessories too. Sure, the sofas are comfortable, reasonably nice looking, but the price tag… WHOA! The guy told me that everything is made in Chino, CA… not CHINA. OK, I get it. It’s not going to be as cheap as stuff made in China, but then again, I didn’t expect it to cost even more than Italian-made furniture. DANG! Seriously, for CA made stuff, I would’ve expected a better price. These sofas were in the range of $ 3000 average. The salesperson was trying to sell me the fact that these are quality sofas, not made in China, he was ragging on his competition(and there are a huge amount of them in the Lake Forest area) saying how it’s made in China(yes he used that a lot) and most of them using plywood etc etc etc. First of all, do not assume you know what I’m looking for. Yes, most people like quality furniture, myself included, however, I am not the type who would possibly want to keep a piece of modern day furniture forever. Does that make sense? I’m at a stage in my life that my tastes are changing… who knows if I’m going to like that piece in 5 years? Or 10 years? For three grand, I’d probably want to keep the damn thing until I die… but then again… would I like it for that long? Plus, I have a young child who is more than likely going to destroy furniture even though it’s leather. I’ve on more than one occasion found pen marks(or worse yet, Sharpie marks) on my leather sofas so no, I’m not planning to throw down a few thousand dollars for a sofa. If you’ve lots of disposable income and you don’t care whether or not you will still like your furniture say in 5 years’ time, then by all means go to Arizona Leather Company. Like I said, the stuff is nice, and like the salesperson stipulates, HIGH quality stuff. I don’t doubt that for one minute. But please, stand back and just let your potential customers browse in peace and let them come to you if they have questions. Don’t crowd them with a barrage of questions about what they’re looking for because sometimes, people just need to browse and get some ideas first.