Allergy & Asthma Associates of Southern California

I chose to have my child seen by Dr Schwindt based on the other positive reviews I found here on Unilocal.
I was pleased with our whole visit from check in, speaking with Dr Schwindt, walking the hallways and on out. Dr Schwindt really took her time to try and understand what my child had been going through. She asked lots of questions and was able to provide lots of answers and suggestions.
The whole staff was compassionate and understanding of the frustration that comes along with unknown allergies.
Glad I’ve come here and will continue to work with Dr Schwindt!

I can’t say enough good things about Dr Schwindt and her medical staff (especially Tina)! Dr Schwindt exemplifies compassion when it comes to my 5 month old baby girl and her food allergies and eczema. She calls me at nights and on the weekends to see how my baby is doing. I like that Dr Schwindt examines thoroughly, has a superior bed side manor, & gives a well thought out & specific plan of action for treatment.

UPDATE.
These guys are thieves. I received another bill from the collection agency and found out that this office charged me for $ 300+ for a ‘office visit’ when I did not see the doctor. I didn’t know stepping into the office for ½ hr and being told to come back from a staff costed that much! I have an insurance too. The billing dpt staff was EXTREMELY RUDE and didn’t listen to me and had no interest in resolving the issue. Do not spend your dime here. They are HORRIBLE at customer service and great at STEALING.

Dr. Berger:
The inconsideration shown to their patients’ time is off the charts here. I have NEVER waited less than 45 minutes past our appointment time to get in. He is consistently overbooked and that makes for a great deal of wasted time for me. They overcharge — charged us as a new patient for «new tests» when we hadn’t been in 2 years. WTH!
We have opted to find another doc.

Dr. Berger has, if not actually saved my life, been responsible for the significant elevation of my quality of life for many years. What he, as a truly gifted practitioner, has meant to me and my family is indescribable. May G-​d bless him for many years to come!
Rabbi Mark S. Miller
Irvine, CA

I previously saw Dr. Carr for two of my children but didn’t find he was a good personality match for me, and questioned the amount of medication he was prescribing for one of my children. We switched to Dr. Huang and really liked her. Both one child’s allergies and the others asthma have been well-​managed with her treatment protocol. Sadly, I just learned she is no longer with the practice. Does anyone know where she is now. Honestly I’m not a fan of the practice overall, but the doctor and would like to see if I can find her.

If I could give them 0 stars I would. Their staff is very rude and the people who administer their shots are lazy. They are completely unorganized group with no supervision. I scheduled an appointment with the physician and they took 4 hours to get to me I had to complain to finally get seen. They have terrible reminder system about returning for shots. Several times I have been there and they turned me away because they are closed lunch between 12 and 1. Final straw came today when I had a past due balance of $ 100.00. Never got the invoice in the mail but paid it and when I clocked in it was at 12. I was sitting there for 10 minutes and I had to ask someone why I’m not Being handled. They stated it is their lunch hour and no one can see you but the person who administers their shots was looking at me right in the face telling me that. Are you kidding me and no apology !!! All they care about is the money NOT patient care. By far the rudest, most unprofessional outfit I have ever DEALT with. If you ha e any respect for yourself go elsewhere they go out of their way to embarrass and belittle their patients !!!
Let me also add to the review. Yes, your office is closed between 12 and 1, however, I arrived at 11:50. As your office is not my appointment only and is a walk in clinic, I have never been told to make sure the come 15 minutes before 12 ever in the dozen times have been here before in this time slot so I can get my shot done during my OWN lunch hour. Also, if your front receptionist cared about the safety of their patients, she should have said don’t worry about the payment right now, let’s get you checked in first so you can get your shot done and then we can get your payment addressed. Wouldn’t that be prudent patient care? Considering I have been a long standing patient for over 1 year payment should be the LEAST of your issue patient safety should be your FIRST. Unfortunately, it is the reverse at your office. I have to say I am a 37 year old seasoned man and your office is employed by 20 somethings fresh out of college that don’t know the meaning of patient care and relations. All they care about is where they are going for lunch. It’s quite disappointing.
Also, to add insult
To injury I wanted to get my serum transferred to my new great doctor Dr. Sokol and Dr Amin who are great doctors. They refused to provide the serum formula and now I have to take 3 months step back and a new skin test done.
Because of this I went into hives awaiting the new serum.
Thank you Allergy and Asmtha for sending me to the ER !!!

What an amazing staff! Dr. Huang is amazing she was so kind and truly listened to what I had to say. She worked with me on a treatment plan and communicated everything clearly. Highly recommend her and this office to anyone needing help with their allergy symptoms!

Dr. Berger is the best! After seeing my general practitioner, a holistic doctor, an internist, a cardiologist, an ENT, and a gastroenterologist who is also an internist, Dr. Berger diagnosed my problem, treated it, and has effectively made my symptoms 100% cleared in less than two weeks. Dr. Berger and his staff are personable, caring, and very helpful. In today’s medical community, one must persevere to find the most capable doctors; Dr. Berger is just that.

Although the doctor is attentive he ordered tests for me that weren’t necessary and resulted in a huge bill I was not anticipating. The woman who runs their billing agreed to a payment plan to be paid within 4 months and 45 days later I get a notice from collections. Horrible way to do business with no notification. I will never go back and advise family and friends to not get services here.

This review is for Dr. SCHWINDT and her team. First, I really liked the front office staff at both the Mission Viejo and Irvine locations. Dr Schwindt’s assistant, Kai is a great assistant. Very knowledgable and caring. I have taken both of my sons (ages 2 and 4) to see Dr. Schwindt. My older son has had some complicated issues that have been going on for several weeks. The care we have received from Dr. Schwindt is beyond exceptional. She is hands down the most compassionate, knowledgable and caring doctor I’ve ever come across. I left a message for her assistant and within 30 minutes, Dr. S called me back herself. I have spoken with her on the phone about 5 times this week to ask follow up questions and with concerns about how my son was doing. Each time she called me back within an hour and made me feel like my son was the only patient she had that day. Not only did she tell me it was «her pleasure» to help me and «call back with any problems»…she had her assistant follow up with us on several occasions just to «check in». I really feel like she is a god-​send. I wish we could make her our primary care physician.
As for the negative reviews about wait times… yes, we’ve had to be there several hours for allergy testing… but they warn you of that up front. It takes a long time for the tests to be done. Other than that, the wait times were no longer than 15 – 20 minutes to get into an exam room. Not the greatest but quite honestly, I’ve waited well over an hour just to get into an exam room at several other specialists’ offices. I think that’s just the nature of the beast sometimes with specialists!
I cannot say enough wonderful things about Dr. Schwindt! Amazing.

My HMO referred me to Dr. Schwindt because of some abnormalities in my immune system. I arrived for my 1:30 appointment at 1:10. I was taken to a room at 1:30 but Dr. Schwindt did not come in the room until 2:20. I was told she was going over my history. I don’t know why that takes 50 minutes or why she couldn’t do it in the room so I wouldn’t be so pissed off.
She said my immune system was fine, despite labs to the contrary, and that I didn’t need further testing. I got her to run more tests, which we were going to go over on the phone. After calling the office for a week to get the results I was told she wants me to come in. I think something is up. I get there to find out she just thought I would be too confused to go over on the phone. This was the first time she treated me like I was dumb. We made a plan for the next step which meant further lab work, a vaccine and then followup labs. She would not give me the labs because she thought I would lose them. Time No. 2 I’m dumb. She also didn’t want to send me both labs together because I would once again be confused. No.3.
Now it’s a week before I’m to get my lab work, she has not sent the labs, has not responded to a letter I wrote about the labs and no one called me back after I called yesterday wanting my lab orders.
I resent being treated like I’m a child too stupid to understand anything. If I can find someone else in my HMO, which is doubtful, I’ll change. Otherwise I may just stop going because I’ve spent far too much time dealing with her.
The office staff seems to be ok considering every time I call I’m pissed off.

Excellent medical care and knowledge from Dr. Warner Carr and April Showalter, PA. They take the time to address all of your medical concerns and provide you with a customized treatment plan. I always feel like I am Dr. Carr’s only patient at the time I am seeing him because he is so attentive and willing to help educate me. I never feel like he is in a hurry or wanting to rush out before all my allergy concerns have been addressed. Their office is very clean and an inviting place to boot. I would definitely recommend my family and friends to see Dr. Carr!

I don’t think I feared anything more than needles when I was little but ironically the frequent allergy shots helped me forgo my reliance on harmful medication. Dr. Carr is by far my most favorite doctor ever. His treatment helped me get over my allergies of dust mites, weeds etc. It’s great to find a doctor who is not just guessing the issue but using actual data to to make right decisions for the patient. The staff is always nice and prompt. Over four years, I have appreciated how this office has consistently put the patients first and provided exemplary service.
I would recommend this office to anyone suffering from severe allergies.

I have been seeing Dr. Schwindt after I was referred to the Allergy & Asthma Associates by my boss. Before this, I was seeing another allergist and a pulmonologist for my asthma. My previous allergist made the determination that I’m not allergic to anything and that I just needed to try a new inhaled corticosteroid. After using that daily, my asthma continued to worsen. My GP referred me to a pulmonologist who had me take montelukast. This helped me for a bit and for years, I just continued with this asthma treatment, thinking that this was as good as it was going to get. After having some really bad attacks, my boss suggested that I see her allergist. I realized I had nothing to lose, even if they kept me on the same treatment plan so I called. I made an appointment with Dr. Schwindt and to cut to the chase, she changed my quality of life after just one appointment. She changed my treatment plan, aggressively targeting a sinus infection that I had at the time and putting me on a treatment plan that I needed for the severity of the asthma attacks I was having. I have since seen her three times and I am so appreciative of her kindness, her genuine concern and her confidence in getting my asthma under control. I’ve seen many doctors for various reasons and I have to say that I think she’s definitely one of the top three doctors that has ever treated me for anything and definitely the number one doctor that I’ve seen for my allergies and asthma.

The ladies at the front desk were soo pleasant! Dr. Warner Carr was friendly and personable. Hooked it up with some good free samples. I think he took pity on me since I was a hot mess. Went to fill the prescription for them and pharmacist said $ 80 (thats with insurance)!!! WHHHHHHHHHAAAAAAAAAAAAAT *lil john voice* I’ll just wait until these free samples run out…