Airstream Air Conditioning & Heating

You want great straight forward service look no further. He fixes what needs to be fixed only. Very ethical, HIGH Integrity!!!
Very happy I called Jonny!!!

I actually found Johnny using Unilocal and I’m glad I did. Even though I had never used him before, he responded to a broken AC unit very fast and when I got the bill, it was $ 80 or so less than what he originally quoted me.

I called Johnny to fix my air conditioner at my office which broke down, when it was so extremely hot. He said that he was very busy, but would fit in a call, to come and check my aircon and see what he could do. He came on time and sorted out my problem and charged me a very fair price for the work he did. I was very happy with his service and he is my first choice, when it comes to an air conditioning company.

We have used Johnny Menkin at Airstream twice in the past 2 weeks. My senior citizen inlaws’ a/​c went out in the middle of the SoCal heatwave. Calling around at 5pm at closing time on a Wednesday trying to find someone to help was tough. Our first choice had an open appointment in a week. We called Johnny and he ended up coming out that same evening! There was a loose switch somewhere. He also said that the large and small units were incorrectly hooked up to the 20 and 40 amp (?) circuit breakers. He got everything to work and said that we could address the circuit breaker issue at a later time. He saved the day.
Come Sunday, the a/​c stops working again. Called Johnny on Monday and made the next available appointment with him for Friday between 8−10am. On Friday at 10am, he is a no show. My Father-​In-​Law calls him. Johnny sounds sleepy on the phone and says that he remembers the appointment and will call back. No phone call from Johnny. At 11:50am, my Father-​In-​Law calls again, and Johnny says he is busy, but might be able to be there later in the afternoon. Johnny never shows, nor does he have the courtesy to call to say that he can’t make it or reschedule.
They lived with no a/​c for 6 days in 90 – 100 degree heat knowing that Johnny was going to come on Friday to fix it, and they waited all day for Johnny to show up. I am so disappointed by his lack of professionalism, and that he would do this to anyone, especially 2 senior citizens.
He earns 2 stars for showing up the first time, but I would not recommend him to anyone at this point. I had such high hopes for him too. Looks like I will have to fins someone else who is dependable.

My AC stopped working and called to make an appointment. I was lucky to get same day service. Had to get my filter and capacitor replaced and he was very knowledgable. I would highly recommend this company and it was a fair price for excellent service.

Last night, my daughter turned on her air conditioning unit at her condo and found out after two hours that her condo was not cooling down at all. Since she was entertaining a guest, she needed someone to fix the AC as soon as possible. We tried contacting another AC repair company, but they had a 2-​week waiting period for service. Luckily, I called John and he was so responsive that he was able to meet me at the condo unit within an hour to fix the AC. Within seconds, he knew what the problem was. He saw that the AC unit was not working and that there was a burnt out fuse. He replaced the fuse and the unit started working properly. However, he also went one step further and determined that the freon was extremely low and he added more freon to save us the trouble of having another house call to fix that in the near future too. Lastly, since John was so good at his job, we asked him to install a digital thermostat to replace the original thermostat that had mercury in it. John said that the new digital thermostat determines temperature more accurately and prevents overworking the AC unit. We found out that John has 30+ years of AC/​Heating experience and likes to educate his customers on the proper usage of their AC units. We thought that John provided excellent and fast service at a cost that is affordable and fair. He is a honest, punctual and hardworking person. We would definitely use John again for future AC and Heating jobs.

I called John to do a service call for our AC unit. He fit us in to his schedule for the next day, was very responsive, and most importantly honest. We have had bad experiences in the past with AC companies trying to take us for a ride when the solution was as simple as changing a battery. John was able to address our problem within 5 minutes and it ended up being something little that did not require any new equipment. I appreciate punctuality (he showed up perfectly on time) Honesty, and responsiveness. I would hire John again for any future AC issues.

Based on all of the positive reviews thought I’d give Airstream an call to resolve my non working furnace situation, However whomever answered not only didn’t introduce themselves or acknowledge the name of the company before before hanging up on me doesn’t seem as though this is an customer oriented business. Too many competitors to not treat every opportunity as worthy of «this is how I make an living» interest!
Now time to move on to someone who has an caring disposition

Don’t be intimidated by this guy. He may come off a bit in your face, but I don’t think we would trust anyone else to do our AC. He’s awesome and honest! I thought we would be into this fix for lots of $$ but he said it was like a flux capacitor or something and fixed it fast! Five star service!

Our AC wasn’t working and this was the second place I called. The first place wasn’t available to come out for a week and a half! No way we could wait that long in this heat!
I called A1 and to my surprise they had someone come out the same day! I talked to Dave on the phone and he was really helpful. He called before their arrival to let me know they were on their way and then called afterward to follow up and make sure I was happy with the service.
Michael was the repairman who came and he was great! He was very friendly and explained what he was checking, what he found and offered a couple of different solutions. I like that he gave me some options so that I could decide what would work best with our budget and expectations as far as a short or long term fix. That’s how you know you aren’t getting ripped off!
They were great! The job was done quickly and for a fair price! I couldn’t be happier (or more comfortable in my nice, cool home!). Next time they will be my first call!

Like all of the other reviewers, I am highly complimentary of Johnny with Airstream. When I came home to a hot house and a non-​functioning A/​C, not only did he pick up the phone right away, but also came out quickly to assess the situation. Due to his depth and breadth of knowledge and experience, Johnny was able to diagnose the problem with my broken A/​C immediately. Although he did not happen to have the necessary part on his truck, he was able to get the part and return within a short time and the A/​C was up and running again! I could not be more pleased with the responsiveness of this vendor and highly recommend their services. I plan to have Johnny return again to give the entire system an inspection. Pricing was fair and to anyone who feels like the service call is expensive for a relatively short amount of work, I would say that being able to fix a problem expeditiously should never be held against a service provider, since the less time they are there, the more my time is freed up. Thanks for a great quick fix!

Johnny is fantastic. Here’s the situation: Night before Thanksgiving, I’m visiting my mother in Irvine (I live in San Francisco) and her heater stops working. (Apparently, an internal button was switched the wrong way during a filter change.) We have the entire family coming over in the morning for Thanksgiving dinner at our home. Can it get any worse? Well, I call Johnny at 8 p.m. He happens to be out of town with his own family, but spends a half hour on the phone with me walking me through how to handle the problem. Like magic, the switch is reset and the heater works perfectly once again. Here’s even something more great. .. Johnny installed the unit in 2009 (3 years ago) and remembers exactly the home and where the unit is at the top of the stairs. At the end of the call, he even says «say hi to Jane» (my mom).
If you don’t use Johnny, you’re crazy. I recommend him without any reservation whatsoever.

Johnny is one of the best contractors I have ever had do work for us. We have used him 3 times now over a 6 year period and he is consistently excellent!
He is super-​responsive (answers the phone and came to our house immediately each time). You can easily tell that he is an expert and knows his trade inside and out.
Professional, fair, honest, expert, responsive. What more can you want in a contractor. I would very strongly recommend him to anyone.

I would definitely recommend John. I think he has about 30 years of experience. We had a problem with our AC that was difficult to diagnose. We called several companies around 5 pm, but no one would pick up the phone. The ones that did pick up had bad reviews on Unilocal.Finally we found John and he was able to come early the next day. He was able to diagnose the problem and fixed the AC all within 30 min.
There are some companies out there who only care about making profits so they will try to sell you equipment even if you don’t even need it. John will tell you straight up what needs to be done, he is one of the honest guys.
Great job! 5 stars!

Johnny was «on the spot» today. Came home from vacation to no A/​C and 88 degF house. Simple troubleshooting did not do it. Called over a half-​dozen A/​C companies on Unilocal and got all answering machines except for Johnny and one other nice fella who said it was too hot to go up to the attic, and his next morning appointment was 3 days out … possibly. Within 2 hours, Johnny was at the house, and within 3 hours had diagnosed the problem as the thermostat which he replaced for a reasonable price. I was very happy with the prompt fix and Johnny was personable and professional. Admittedly, I looked up the thermostat online afterward and determined I got charged ~$ 100 labor for 30 – 45 mins, but that is reasonable to me, given the circumstances.

Johnny did an amazing job with our air conditioning. For years we’ve had a freezing downstairs and a hot upstairs. He found a solution that was inexpensive and our upstairs is now fine. No one ever suggested anything but purchasing a new system which we could not afford. Johnny saved us a alot of money! It is a nice change to actually have someone look for a good solution vs. the most expensive one. We’ve had Johnny fix our office air conditioning as well. That building is very old and he saved us a lot of discomfort and money. I would absolutely recommend him!

Our heater’s pilot light wasn’t lighting so we called the gas company. They sent a rep out who said the ignitor was broken and told us to get it fixed immediately.
The number for Airstream was listed on a stamp located on our heater so we gave them a call. Johnny came out and had a look at our heater. He said that the rep was wrong and it was the circuit board rather than the ignitor. He didn’t have another board with him but him came back and fixed it a couple of days later for a very reasonable price ($ 150).
I don’t know if he (Johnny) is the owner or just a technician or what but he was extremely friendly. My younger son who is normally afraid of strangers took to him immediately while he was working on the heater. He’s from South Africa and had some interesting stories related to his home country. Anyways, that was a few months ago and the heater is still working great!

Had Johnny from Airstream come over today to fix my A/​C. Originally thought nit was the compressor, but thanks to his diligence and desire to fix the problem at a reduced cost, was able to fine a wire that was burned out and needed to be replaced. Thought he was an honest guy who was not concerned about just up selling you. Had the unit running in no time. Would highly recommend.

Airstream and specifically the tech, Jonny Menkin, were recommended by a friend when our A/​C stopped working properly. Our call was promptly returned by Jonny and a date and time set up to look at the A/​C. He was prompt, polite and wasted no time checking out the system. Not only did he diagnose the problem quickly, he took the time to educate us on how we could monitor the A/​C in the future and what we could do to maximize the cooling effects of the A/​C in our house. It was apparent that Jonny values his customers and is a true professional. I expect that he will be our heating and A/​C guy from now on.