Zaxby’s

Ya know, chains (especially fast food) have to be superb to get more than four stars. This place was disastrous (hence the two stars).
I came around 4PM on a Saturday, so not really a peak time. I ordered at the drive-​through, and drove my car around. There was one car ahead of me, and I had to wait approximately five minutes before I could pull up to the window. Other reviewers aren’t lying when they say it takes forever!
When I finally got to the window, the cashier asked me what my order was! Didn’t I just give you that 5 minutes ago?!? I had to re-​order at the window and wait another 5 minutes for my food.
Food was decent, but if you’re getting it from this location, beware of the slow drive thru lines!

Pretty good but the service is not the best at times. It is always good food though so that makes up for it.

It literally took twenty minutes to get my food in the drive thru. Do they catch the chickens while you wait?

I know all the Zaxby’s make their food to order, so I expect to have to wait… but this one is particularly slow. Staff doesn’t seem to be organized or attentive, and there seems to be a high level of employee turnover-​there are different people behind that counter every time I come in here. It’s certainly not the only place around to get chicken, and I don’t think they are doing the things that would set them apart.

After attempting to go to Golden Rule, then Hamburger Heaven, I realized that Sunday evening is not the time to try out places such as these, as local owners go home early! So I was stuck with chains. Therefore I chose a chain i used to eat frequently in HS but haven’t touched much sense: Zaxby’s.
I ordered the old standby: wings and things combo. It was typically good Zaxby’s food so nothing new to review here. The place was clean, service was quick, and food was fresh. All you’d expect at a Zaxby’s. The surprise was the birthday cake milkshake. Mmmm. Go. Get one. Now. Thank me with a compliment later.