Home Away From Home

If I could give this place less than one star, I would. I had my dog there for one week this past Christmas and he came back completely miserable. He wouldn’t leave my side for weeks — he has never been like that. They didn’t give him any of the toys I left for him — they were in a box in the front of the office when I picked him up. I asked them if he had any of his toys back there and they said «no, I guess not.» I asked when I dropped him off if I could see the kennel area, and they said no. I asked again when I picked him up, and told them that I thought it was weird they wouldn’t let me see where my dog was staying, and they said no. My dog’s nose was rubbed raw and was bleeding when he came out — who knows why, but it’s something that required medical attention (so much for their «vet techs.»).
I told the owner when I left that I wouldn’t be taking my dog back there, and I take every opportunity to tell people not to take their dogs there either. They should be shut down. They obviously don’t care about the well-​being of the animals, beyond their complete disregard for my concerns. Beyond this, their hours are totally weird — every time I called them while I was away, no one answered. It was almost impossible to get in touch with them. Even their stated hours are only for certain hours in the morning and then again in the evening, meaning there is a significant portion of the day when your dog is just locked up in the kennel in the dark. All the dogs there looked scared and miserable (the ones I could see, anyway, that weren’t hidden from view).
DO NOT TAKE YOUR DOG HERE.