Hawkeye Waste Systems

I hired Hawkeye to provide a dumpster so I could clean out my home in Iowa City before it was put on the market. I requested a 20-​yard dumpster about a week in advance. The dumpster was delivered a day late, and was initially the wrong size (8 yards). The worst part about the late delivery is that I called their office 3 – 4 times the day it was supposed to be delivered and was assured (each time) that it would be there by the end of the day. But, it never showed up. So, I ended up wasting about 10 hours of my friends’ (who came to help) time. When it finally arrived, the driver was very helpful about the size mixup and was able to get me the 20-​yard within a couple hours. The driver was the company’s only redeeming quality. Maybe they should let him answer the phones.
Then, I scheduled a pickup 4 days in advance, about a week later, and this time the dumpster was picked up about 6 days late despite numerous phone calls. This meant there was a dumpster in my driveway for my first open house and first two private showings. The timing for pickup was not ideal, I’ll admit, because RAGBRAI came through town around the same time. But, again, my biggest problem with this company is that I was fed lip service about dropoffs and pickups taking place on a given day, even by the owner of the company, despite Hawkeye’s lack of resources to complete the work. I’m ordinarily a very reasonable and understanding person, and I almost never post negative reviews. But this, in my opinion, is completely unacceptable.
In sum, I would not recommend Hawkeye for a one-​time residential dumpster rental. Maybe they are better for commercial service, but I wouldn’t count on it.