Rosewood Care Center of Inverness

So far I’m believing it was a mistake to go here. We went straight from the hospital to the rehab center on a Friday and please don’t go on a weekend the place is ran by the CNAs. Plus they knew for a few days we were coming which gave them plenty of notice. Neither the Director, Asst. Director nor any social/​case worker were anywhere to be found! They are all off on the weekends. Have they never heard of overlapping hours so that at all times there is someone on the premises of authority. What happens in an emergency??? We were taken to a room and left for hours with no one to check us in, stop to tell us the procedures, what to expect or not to expect absolutely nothing. I went to nurses station after 2.5 hours of no one showing up in room and was told there was no one with any authority in on the weekends we would have to wait until Monday for any type of onboarding. When I told her this was not acceptable I would like to talk to the «on call» asst director she contacted the individual and after another hour she called back and tried to act like the treatment we received was «not acceptable». REALLY? She blamed the CNAs and nurses on duty at the time. I was floored! Are they not the ones to be there with the titles and pay. The nurses are busy with giving patients medicine and sick care. The CNAs are busy taking care of the patients everyday needs. We are going to give it a few more days with pop in visits at all times of night and day to see what kind of care is given and will decide whether to stay or not.

Where do I begin? Five years ago, I had the misfortune of having to go through physical rehab. The idiot social service worker at Alexian Bros threw a 10 page packet of Medicare approved rehab facilities so that I could flip through with my heart manager and two IV’s. While I was trying to find a place along she came again and said a rep from Rosewood was there and would I like to talk to her. To make a longer story short, she was trolling for fresh meat. Fed up with the slop Alexian Bros was dishing out, I asked «How is the food?». (I know my fellow Unilocalers will understandingly nod to this). She said, «Well.honestly. I’ve never tried the food» I looked at her (felling Unilocalers again will nod) she then said, «I’ve only been there for a week». Well I was deathly ill, and in no mood to look at this packet any more. I said I’d go.
Did not take long for them to come get me. Unfortunately, they tore me away from my lunch. I asked for food when I got to Rosewood. They would not feed me until I dealt with the hour long admission and charting process. When I got the food, it was nasty and not even hot. It would not be the first bad meal. As a matter of fact, just about every meal I got from them sucked. I don’t mean just mildly bad. Dog food would have probably been an upgrade. The food is the absolutely cheapest Utilitarian grade food that money can buy. The chicken is all heavily processed slurry meat. Where they mechanically separate the chicken then form back into a form. Remember how bad school food was in the 80’s? Make that 3 times worse and you’ll have the food at Rosewood. There were VERY few things palatable. I had my family to bring me diet Pepsi, butter and equal. They were too tight to have this. Also they brought me lemon (for iced tea), but the head nurse would throw those out of the refrigerator every time I put them in there.
The review space will not give me enough space to fully go through what is wrong with this place. Let me be short and choppy. The nurses are horrible rude people. The head nurse is the worst. S

This is a review for a nursing home, not your typical restaurant or dentist review. My mom was hospitalized and needed a few weeks of rehabilitation to get back on her feet. So like a good son I checked the ratings on the social security site and picked a few nursing homes. I always thought non-​profit religious-​affiliated places were better. Unfortunately my first two choices were filled so I picked Rosewood based on a recommendation from another nursing home. Rosewood is run by a for profit company.
I visited my mom frequently and based on my observations Rosewood exceeded all expectations. Compared to other nursing homes they seem to be adequately staffed and the staff is really conscientious. I would have to rate this as one of the better nursing homes in the area.
My only complaint is that they lost some of my moms articles of clothing and dressed my mom in other peoples clothing.