Autozone

My purpose for my visit was because I needed new windshield wipers, bad! I didn’t bother looking around because I was told I should ask a staff member at the cashier. They were two people in front of me and the line went by pretty quick. When I was next, a staff member asked what I needed help with. They then asked me for the make and model. This is why I was told to ask a staff member because they need to know the made and model of the car. I left and came back with my windshield wipers. I never thought they would be pricey, I think 35 bucks, I needed them so I bought them. I was also told to ask if they can install for me, so I did and they put them on for me. Thank you Auto Zone for the good customer service.

I came here for a rear tail light bulb. The staff was extremely friendly. That didn’t have my bulb in stock but 2 different employees tried to help me find it at other locations and in-​store. This is what customer service is all about. Great job!

This place is HORRENDOUS!!! The customer service here is just pathetic. One guy told me that if I had a question to go Stand in line again and he went and just stood in the back. Then another girl responded too me so rudely and just walked away and the cashier, seemed annoyed. I ended up going to a different autozone and I explained to them where I had come from, and he told me that he has heard from several customers, that this autozone in horrible. It gives this company a bad name.

Jose, the customer satisfaction employee, is great! He took his time to answer our questions and help us out. Thanks

Bad customer service… no one on the front counter. employees pass you by. no eye contact.

With the current construction going on you may tear up your vehicle even more than what you came in for to get it fixed for! 8o/

I went in there looking for shocks for my trunk. I had the manager helping me. He looked for my shocks. Ordered them and had them FedEx to the store. 4 days go by and I hear nothing from the store and decided to go in and see if they were there. I show up to the store and again I get helped by the manager who has a bad attitude and doesn’t seem to want to help me locate my parts. Finally 15 minutes later and 6 packages being ripped open he gave me my parts. I come back to exchange the parts 3 days later because they were the WRONG ones. i lost my receipt so they gave me a hard time refunding my money. Staff don’t really seem people person type. I wont be coming back here anymore. I’d rather take my business where I get what I order and NOT have my time wasted.

I liked the workers there. I walked in, I had 20 questions, they had 20 answers. You don’t find real customer service much anymore from people who do this daily. I even caught them in the middle of an inventory, so they were pretty busy but still helpful.