I-10 Toyota Scion

Bought my corolla and I was beyond happy with the service that I was given by Jeff M. He did everything he could to get us into a new car!
Thank you Jeff your the best !!
Highly recommend him go get your car at I-​10 Toyota in Indio.

Thank you Adrian Ramirez, I am in love with my new car!
You made the deal super easy and fast, completely understanding and the best sales I have experienced by far. You guys made everything so easy and comfortable! I highly recommend it!

Bought my first car here and got an amazing deal!! Came in today for my 5000 mile check up. Had to drive over an hour to get here, but this dealership is a night and day difference from the one located in El Centro. Here they treat you like a valued customer.
The waiting area is clean and you can grab a snack from the snack bar. A pretty good sized TV sits on both sides of the waiting room to help you pass the time. They have unlimited free popcorn along with a charging station that supports Android and iPhones. (No cables needed!)

I definitely feel like I walked out of Toyota feeling well taken care of. This might be quite a story but I do believe it’s worth sharing.
Our Camry’s AC was giving us problems to the point where we had to take it in. We made an appointment with Jesus Moran, he was the one who helped me last Friday. He helped us get our car checked in and when we reported on how the vehicle was almost done, he offered to fix an item that was recalled on our car, which would take more time. Not only did the part get replaced, but he helped cover part of this expense for a rental we needed over the weekend.
As with my other reviews, I always appreciate great customer service — Jesus is one of those employees who offers it.

So much better service dept. than many others, I don’t have to wait near as long and they do not pressure me to always buy more than what I came in for. Prices are reasonable, staff very nice.

Just went to I-​10 Toyota and came out with an amazing deal and an awesome car! The service I received was fabulous. Thank you Anthony Quiroz for your hard work and awesome help! We couldn’t be happier with our outcome! Everyone there was so polite and helpful!

I needed a new car for my family so I went to I-​10 Toyota. I had been there for parts and always had great service. My sales person Zack, along with his manager Lewez, helped me find the right vehicle, a certified used Rav 4 after I looked at 4 other vehicles on the lot.
I have not so good credit. Wally, another manager, kept working with me even through my stubbornness in wanting a certain payment and not one penny more. He helped me get the financing I needed and made the deal work for me.
The finance guy, Oscar, was also such a pleasure to work with. There was even an issue with my contract and Oscar and Wally were more than willing to correct it.
This dealership has provided me with excellent service, even so far as coming to my home to pick up my car for a detail so I don’t have to cart my two small children around town.
I would send all of my friends and family to these fine people. What a great experience and a great car too. Thank you I-​10 Toyota!

We recently brought our 2012 Camry in for service. We were greeted by Peter Ayala who was extremely helpful. He was thorough, knowledgable & courteous. We got our car back in less time than was quoted & we left satisfied with the service. The 5 star customer service that we received from Peter will bring us back to I 10 Toyota.

This is my first time using Anthony Reyes in the Service Department although I have been a customer for a number of years. What’s disheartening is when you find a good serviceman and then they leave. This was my first time with Anthony and I can only hope he’s around as long as my 2006 Prius with 160K miles. It helps to have a good personality but that’s only half the battle. Follow-​up is key as well as fairness with the quote, and I feel that Anthony was perfect with both. It’s a well run company and they cater to making the customer feel right at home.

Always good service at the parts department. Picked up a few air filters. My advisor was Jose did a fantastic job I was in and out and also helped me find some other parts that I needed I appreciated that thank you keep up the good job. The cashier was also nice and friendly and took care of me quickly.

n March 2016, I had a pleasure of purchasing a used car assisted by a salesman, Anthony, and a finance manager Yanni Bermudez. Their customer service was professional and very accommodating. I was most impressed when coming back 5 weeks later to ask a mechanical question. I was referred to Michael Jensen, Used Car Recon Manager, who took extra time in addressing my concerns with courtesy and impressive professional knowledge. In fact, I had a lot of questions since purchasing, and the car was not a Toyota brand, but Michael answered all of them patiently. He took my car for a test drive to ensure the problem was identified and addressed. It turned out to be a minor issue, but his customer service was exemplary. Maintaining good customer relations, esp. after a used car purchase, is not a slogan at I-​10 Toyota. it is a pleasant reality!

Totally incredible service to say the least. Saw the car we wanted on their website and was contacted by Cory. Cory have been amazing as he took care of us throughout the purchasing process. The car was actually delivered to us 3.5 hours away and was in pristine condition as described on the website. Thank you to Michael and Jessica for driving all the way to Bakersfield to deliver our car. We will visit I-​10 Toyota one of these days.

I moved to the desert last August and avoided I-​10 Toyota because I thought that the dealers would be impersonal and more expensive than small shops, like they were at home in Northern California.
I WAS WRONG.
After having my car serviced at a small family-​owned shop shortly after arriving in the desert, with no problems but no warmth or personality, I called back again to see what they would charge to replace my front brakes. $ 385 minimum, just for the front brakes. (I figured I would put that off until the last minute for $ 385.)
One morning my car wouldn’t start. Even though my car is fairly new, with about only 35K miles at the time, my battery was completely dead. Couldn’t even jump it. (Apparently prolonged exposure to the extreme temperature change drained the battery.) Luckily, I had just signed up with AAA and they towed me to the nearest Toyota (which is I-​10 Toyota) because my battery was still under warranty.
Peter Ayala was my service advisor and couldn’t have been any nicer or knowledgeable or helpful. And the lobby for waiting was quite pleasant. They have a mini café with snacks and beverages.
(***Worth noting, if you don’t want to wait at the dealer, they have a free shuttle to drop you off and pick you back up wherever you choose. So those people complaining here on Unilocal about having to wait there at the dealer need to put a sock in it.***)
About a month ago, my GPS stopped working. Back home in Northern California, I looked into getting a map update, which the dealer up there informed me would be several hundred dollars. I knew my way around well enough and kept my outdated maps. Now, with no GPS at all and being new to the desert, I really rely on my GPS. Again, I-​10 Toyota to the rescue updating my original maps and GPS for a fraction of the cost of Northern California – less than $ 50!
When it came time that it was apparent that I could no longer delay brakes, they told me that as long as I didn’t need new rotors it would be $ 199 + taxes. Which is about half what the mom and pop shop quoted me.
So today, once again, Peter and everyone else at l-​10 Toyota went above and beyond with my service, doing a few other things for me included in that price, because my car was already in their shop and they wanted to make sure I was a satisfied customer.
And I am. And then some.

DO NOT WASTE YOUR TIME HERE. GO TO A DIFFERENT DEALERSHIP.
After signing all necessary auto lease paperwork and running my credit, dealer decides to tell me then I have to pay $ 300 extra. Upon arrival of Toyota Dealership located in I-​10 Indio, I told the dealer (Nabor Valenzuela) that I wanted to lease a «white» Toyota Scion. I asked if there were any additional fees or hidden costs. He stated that all scions come standard with its features and that I can choose any color I want without the added costs. I confirmed that, I will lease the vehicle if they had it in white without additional fees/​costs. Mr. Valenzuela affirmed me that there would be no additional fees and that everything was set.
The total price for which they ran a hard inquiry for me set at over 20grand. After signing the paperwork and waiting for the car for nearly an hour, due to it being at another location, Mr. Valenzuela tells me that there is a problem and that I had to pay an extra $ 300.00 USD because of the color. I was not okay with this matter and told him that, my credit was ran and the paperwork I signed approved me for that vehicle with no additional costs. His supervisor, Freddy, then spoke with me stating that there is nothing they can do and I either take the car or leave. This made me extremely furious, because not only was there a lack in respect, but my TIME was wasted. I thought I would leave Toyota with a smile on my face but instead I was disrespected and left with humiliation. The company can not have their employees advertise such prices and then after everything is signed, tell me I have to pay extra. What kind of operation are they running? I don’t know who else they have done this to but this needs to stop immediately.
DO NOT GO TO THIS DEALERSHIP.

Went in this weekend to se if I can get my entunes running smoothly again. Pulled in and was promptly greeted and taken care of. I love this place because no one is acting like a tool (cross town dealership) or trying to up sell me. Worked with me for a bit then they decided that it was definitely acting strange. Ordered the new system for me and will call me when it’s in. It’s so great to get treated by professionals who are happy to work with me and not act like I’m «the little woman» who can’t figure out her electronics. Bravo I-​10 I won’t buy or service anywhere else even though I live in Redlands.

Rude staff! I was greeted by salesman at the door when I had an appointment with GM finance, never even seen the GM finance Mark Landory, sales person was nice and trying to be helpful but then refers me to the «sales manager» because I wanted to discuss preliminary situation before I get my credit dinged with an application if they can’t help me… So the «sales manager» who gave me an attitude saying «we are a 5 star dealership we don’t do rebates or we loose our rating and we are a dealership not a bank». All I asked was how can you help me for my trade in? This dealership will never get my business or referrals!

I had a problem with my Bluetooth not working in my car. It was a Sunday but when I arrived salesman Adrian Ramirez said I can help you. Within 5 minutes he fixed my problem and I was back I business,
Thanks AdrianLinda Sage

So, I saw a vehicle they had for sale on line for $ 11,800. I drove out from Palm springs, took a test drive and went inside to make the deal. Was going to pay cash today. The salesman left then came back saying that the advertised price was wrong and he would have to speak with the manager. He spoke to the manager and came out and told me that they had to sell it for the advertised price. We went back to do the deal then the manager came out and said he couldn’t sell it for that amount after all, and that it was a mistake that it was posted on line. BAIT & SWITCH. I wouldn’t ever buy anything from these crooks, and will be telling everyone I know about my experience.
BEWARE = NO STARS

We went to 1 – 10 Toyota dealer yesterday and Adrian Ramirez came to us he answered all questions about the new Toyota Avalon’s very friendly he took us on a test drive and he help us to get my wife a new avalon 2016 at the right price
He’s very knowledgable and excellent in customer service.
I will definitely recommend anyone that is looking for a Toyota to go see Adrian Ramirez and general manager Wally where so incredible helpful to get us the best deal.
Thank you!!!

No pushy salesman. No back & forth negotiations. We were blessed to have I-​10 Toyota Sales Rep Adrian Ramirez help my friend into her new Scion FRS and somehow during the process i also came home with a 2013 Camaro. Don’t get me wrong folks I own to Toyotas. And have been in the Toyota family for over 30 years. And will continue to be However the Camaro has been my dream car since I was ten. Adrian Ramirez made my dream come true. Thank you