VanWall Powersports

It was the the summer of 2014 and I was blasting across the middle states on my way to New York from California when the unthinkable happened. The Hall sensor on my BMW went kaput on the freeway outside of Des Moines and I spent a very rainy night stranded on the side of the road. Fast forward to the next morning, desperately calling everyone in town for the part — nothing. As a last-​ditch effort I expanded my search and contacted VanWall in Indianola. Lo-​and-​behold they could get the part on order from Germany and even drove up to Des Moines with a trailer to pick me up! From there it just got better. The staff went out of their way to accommodate me, helping me store my luggage and giving me a desk to sit at. A couple of employees, upon hearing my story, even offered to let me stay with them! — and let’s be honest here, a Hall sensor is not exactly a big ticket item. When part came in the next morning the BMW tech had it installed and wired by the time I caught a ride from the manager back into town.
Now I’m no spring chicken when it comes to bikes and I’ve dealt with my fair share of good shops. NONE of them come close to the experience I had with VanWall. If you ride bikes, atvs, or scooters do yourself a favor and pay them a visit!

Knowledge and patient. I didn’t buy yet, but will from them. They were helpful, even after I told them I wasn’t buying. The customer service was great. It was impressive the way they handled the other customers. Sincerely thoughtful.